ELECTRIC ENERGY | Spring 2020 - 25

Edge

Addressing the New
Challenges and
New Opportunities of
the Modern Grid
By Tim Driscoll, Director of Information Management, Itron

S

MART METERING HAS EMPOWERED home
and business users of energy to gain
greater access to data insights that will
give them better control over their
energy usage. By the end of 2018, over
half (57.9%) of all U.S. energy customers had a
smart meter installed.
But while this has improved operations and
management of electricity use, utilities and
their customers are facing new challenges. The
next-generation distribution grid has upended
the traditional centralized generation and
transmission network model. Today's grid has
multi-directional power flows in the lower voltage network, created by renewable energy such
as wind and solar generation, electric vehicles
and storage systems.
On the traditional grid, there's also limited
ability to add more infrastructure, and the grid
requires usage optimization to ensure maximum
capital asset life. Additionally, power generation is
becoming more distributed throughout the grid.
Fortunately, all of this creates opportunities for
new business models based on energy balancing,
reactivity and customer focus. As a result, energy
utilities need new tools to retain their place at the
center of enabling consumers.
For today's utilities, rates have become a
relic, and the delivery of value to customers has
become the critical monetary driver for regulatory
agencies. Several commissions are starting to
move away from an emphasis on rates and toward
value-based business models. This has become a
significant challenge for utilities, and a challenge
for commissions to define "value" and its worth.
Enter distributed intelligence.
While utilities are facing challenges and competition on many fronts, they have one monumental advantage: distributed intelligence, also
known as edge intelligence, which provides
power and control of the grid out to edge devices,
rather than concentrating power and control in
the grid core.
Today, edge intelligence is delivered through
prime real estate-a smart device on the side of
every customer's home. That device, the smart
gas or electricity meter, has evolved to become
a self-contained grid monitoring device and
a real-time consumer engagement platform,
installed for every customer. It means utilities
can maintain control of their future in delivering
not only energy but the real value in ways they
never could before the advent of smart meters.
WWW.RMEL.ORG  25


http://WWW.RMEL.ORG

ELECTRIC ENERGY | Spring 2020

Table of Contents for the Digital Edition of ELECTRIC ENERGY | Spring 2020

Letter from the 2019-2020 RMEL President
Letter from the Executive Director
RMEL Board of Directors
The Future of Customer Experience in the Energy Industry
Customer Experience and Target Segmentation for Utility Solutions
Data as a Tool for Utility Customers
Intelligence at the Edge: Addressing the New Challenges and New Opportunities of the Modern Grid
Tucson Electric Power Increases Customer Convenience with Personalized Tools
RMEL’s 117th Fall Executive Leadership and Management Convention is Heading to Denver
2020 Calendar of Events
Member Listings
Foundation Board of Directors List
Advertisers’ Index
ELECTRIC ENERGY | Spring 2020 - Intro
ELECTRIC ENERGY | Spring 2020 - bellyband1
ELECTRIC ENERGY | Spring 2020 - bellyband2
ELECTRIC ENERGY | Spring 2020 - cover1
ELECTRIC ENERGY | Spring 2020 - cover2
ELECTRIC ENERGY | Spring 2020 - 3
ELECTRIC ENERGY | Spring 2020 - 4
ELECTRIC ENERGY | Spring 2020 - 5
ELECTRIC ENERGY | Spring 2020 - Letter from the 2019-2020 RMEL President
ELECTRIC ENERGY | Spring 2020 - 7
ELECTRIC ENERGY | Spring 2020 - Letter from the Executive Director
ELECTRIC ENERGY | Spring 2020 - 9
ELECTRIC ENERGY | Spring 2020 - RMEL Board of Directors
ELECTRIC ENERGY | Spring 2020 - 11
ELECTRIC ENERGY | Spring 2020 - The Future of Customer Experience in the Energy Industry
ELECTRIC ENERGY | Spring 2020 - 13
ELECTRIC ENERGY | Spring 2020 - 14
ELECTRIC ENERGY | Spring 2020 - 15
ELECTRIC ENERGY | Spring 2020 - Customer Experience and Target Segmentation for Utility Solutions
ELECTRIC ENERGY | Spring 2020 - 17
ELECTRIC ENERGY | Spring 2020 - 18
ELECTRIC ENERGY | Spring 2020 - 19
ELECTRIC ENERGY | Spring 2020 - Data as a Tool for Utility Customers
ELECTRIC ENERGY | Spring 2020 - 21
ELECTRIC ENERGY | Spring 2020 - 22
ELECTRIC ENERGY | Spring 2020 - 23
ELECTRIC ENERGY | Spring 2020 - Intelligence at the Edge: Addressing the New Challenges and New Opportunities of the Modern Grid
ELECTRIC ENERGY | Spring 2020 - 25
ELECTRIC ENERGY | Spring 2020 - 26
ELECTRIC ENERGY | Spring 2020 - 27
ELECTRIC ENERGY | Spring 2020 - Tucson Electric Power Increases Customer Convenience with Personalized Tools
ELECTRIC ENERGY | Spring 2020 - 29
ELECTRIC ENERGY | Spring 2020 - 30
ELECTRIC ENERGY | Spring 2020 - 31
ELECTRIC ENERGY | Spring 2020 - RMEL’s 117th Fall Executive Leadership and Management Convention is Heading to Denver
ELECTRIC ENERGY | Spring 2020 - 33
ELECTRIC ENERGY | Spring 2020 - 34
ELECTRIC ENERGY | Spring 2020 - 2020 Calendar of Events
ELECTRIC ENERGY | Spring 2020 - Member Listings
ELECTRIC ENERGY | Spring 2020 - 37
ELECTRIC ENERGY | Spring 2020 - Advertisers’ Index
ELECTRIC ENERGY | Spring 2020 - cover3
ELECTRIC ENERGY | Spring 2020 - cover4
https://www.nxtbook.com/naylor/RMET/RMET0320
https://www.nxtbook.com/naylor/RMET/RMET0220
https://www.nxtbook.com/naylor/RMET/RMET0120
https://www.nxtbook.com/naylor/RMET/RMET0319
https://www.nxtbook.com/naylor/RMET/RMET0219
https://www.nxtbook.com/naylor/RMET/RMET0119
https://www.nxtbook.com/naylor/RMET/RMET0318
https://www.nxtbook.com/naylor/RMET/RMET0218
https://www.nxtbook.com/naylor/RMET/RMET0118
https://www.nxtbookmedia.com