ELECTRIC ENERGY | Spring 2020 - 33

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OIN ELECTRIC ENERGY INDUSTRY senior executives for RMEL's 2020 Fall Executive
Leadership and Management Convention Sept. 14-16 in Denver, CO. This event
provides a trusted venue to discuss new ways to leverage existing technology to
minimize costs and maximize operations while delivering solutions that are more
aligned with changing customer expectations. It's time for a refreshed approach
to find talent and encourage ideas from non-traditional resources, and this is the place to
spark those ideas and seize the power of invention.
The RMEL Fall Convention attracts over 300 senior-level utility managers and executives.
Find chief executives, company officers, vice presidents, general managers, decision makers
and senior management of energy companies at this event. Attendees represent the many
utility ownerships including IOU, G&T, municipalities, cooperative and government agencies.
The Day 1 Keynote is Dan Bartlett, Former Counselor to President George W. Bush, and Current
EVP of Corporate Affairs for Walmart. As the former counselor to President George W. Bush, Dan
Bartlett was responsible for all aspects of communications planning, policy formulation
and agenda implementation. Currently a strategic advisor to business leaders in key sectors
of the American and global economy, his experience serving in the highest levels of state
and federal government and helping lead two successful presidential campaigns gives
him a unique perspective in shaping public opinion and reputation management. Bartlett
also draws on his years of foreign policy experience to speak from firsthand knowledge
about the current political environment, life in the West Wing, and America's international
relationships. During his years at the White House, Bartlett oversaw the White House Press
Office and the Offices of Communications, Media Affairs, and Speechwriting. He played a
key role in developing and executing the president's domestic and foreign policy agenda
and traveled extensively with President Bush to more than 40 countries, participating in
talks with top-level officials. President Bush relied on Bartlett for his policy judgment, which
enabled him to develop successful campaigns to reform public schools, pass major tax
relief, and begin diversifying America's energy sources. In addition, Bartlett played a lead
role in launching a global communications strategy as the U.S. responded to the attacks
on September 11, 2001. Currently, Bartlett is the executive vice president of corporate
affairs for Walmart. Mike Duke, the company's CEO said, "Dan's...broad understanding
of world affairs make him the ideal leader...He has had key roles in government and at a
major communications company. He has also counseled a wide range of clients in areas
such as growth strategy, crisis management and public opinion."
Day 2 Keynote Anirban Basu is Chairman & CEO of Sage Policy Group, Inc., an economic and
policy consulting firm headquartered in Baltimore, Maryland with an office in Indonesia. The
firm provides strategic analytical services to energy suppliers, law firms, medical systems,
government agencies, and real estate developers among others. In 2014, Maryland Governor
Larry Hogan appointed him Chair of the Maryland Economic Development Commission.
He also serves as chairman of the Baltimore County Economic Advisory Committee. He
is also the Chief Economist to Associated Builders and Contractors and Chief Economic
Advisor to the Construction Financial Management Association. He serves or has served
similar functions for Visit Baltimore, Maryland Realtors and Marcum, LLC. He lectures at
Johns Hopkins University in Global Strategy and has also taught international economics,
urban economics, micro- and macroeconomics at Hopkins. His radio show can be heard
weekdays on 88.1FM, WYPR, Baltimore. In both 2007 and 2016, the Daily Record newspaper
selected Mr. Basu as one of Maryland's 50 most influential people. The Baltimore Business
Journal named him one of the region's 20 most powerful business leaders in 2010.
Look for more details on the full confirmed slate of speakers soon. Go to RMEL.org/fall
for more information and registration. 
WWW.RMEL.ORG  33


http://www.RMEL.org/fall http://WWW.RMEL.ORG

ELECTRIC ENERGY | Spring 2020

Table of Contents for the Digital Edition of ELECTRIC ENERGY | Spring 2020

Letter from the 2019-2020 RMEL President
Letter from the Executive Director
RMEL Board of Directors
The Future of Customer Experience in the Energy Industry
Customer Experience and Target Segmentation for Utility Solutions
Data as a Tool for Utility Customers
Intelligence at the Edge: Addressing the New Challenges and New Opportunities of the Modern Grid
Tucson Electric Power Increases Customer Convenience with Personalized Tools
RMEL’s 117th Fall Executive Leadership and Management Convention is Heading to Denver
2020 Calendar of Events
Member Listings
Foundation Board of Directors List
Advertisers’ Index
ELECTRIC ENERGY | Spring 2020 - Intro
ELECTRIC ENERGY | Spring 2020 - bellyband1
ELECTRIC ENERGY | Spring 2020 - bellyband2
ELECTRIC ENERGY | Spring 2020 - cover1
ELECTRIC ENERGY | Spring 2020 - cover2
ELECTRIC ENERGY | Spring 2020 - 3
ELECTRIC ENERGY | Spring 2020 - 4
ELECTRIC ENERGY | Spring 2020 - 5
ELECTRIC ENERGY | Spring 2020 - Letter from the 2019-2020 RMEL President
ELECTRIC ENERGY | Spring 2020 - 7
ELECTRIC ENERGY | Spring 2020 - Letter from the Executive Director
ELECTRIC ENERGY | Spring 2020 - 9
ELECTRIC ENERGY | Spring 2020 - RMEL Board of Directors
ELECTRIC ENERGY | Spring 2020 - 11
ELECTRIC ENERGY | Spring 2020 - The Future of Customer Experience in the Energy Industry
ELECTRIC ENERGY | Spring 2020 - 13
ELECTRIC ENERGY | Spring 2020 - 14
ELECTRIC ENERGY | Spring 2020 - 15
ELECTRIC ENERGY | Spring 2020 - Customer Experience and Target Segmentation for Utility Solutions
ELECTRIC ENERGY | Spring 2020 - 17
ELECTRIC ENERGY | Spring 2020 - 18
ELECTRIC ENERGY | Spring 2020 - 19
ELECTRIC ENERGY | Spring 2020 - Data as a Tool for Utility Customers
ELECTRIC ENERGY | Spring 2020 - 21
ELECTRIC ENERGY | Spring 2020 - 22
ELECTRIC ENERGY | Spring 2020 - 23
ELECTRIC ENERGY | Spring 2020 - Intelligence at the Edge: Addressing the New Challenges and New Opportunities of the Modern Grid
ELECTRIC ENERGY | Spring 2020 - 25
ELECTRIC ENERGY | Spring 2020 - 26
ELECTRIC ENERGY | Spring 2020 - 27
ELECTRIC ENERGY | Spring 2020 - Tucson Electric Power Increases Customer Convenience with Personalized Tools
ELECTRIC ENERGY | Spring 2020 - 29
ELECTRIC ENERGY | Spring 2020 - 30
ELECTRIC ENERGY | Spring 2020 - 31
ELECTRIC ENERGY | Spring 2020 - RMEL’s 117th Fall Executive Leadership and Management Convention is Heading to Denver
ELECTRIC ENERGY | Spring 2020 - 33
ELECTRIC ENERGY | Spring 2020 - 34
ELECTRIC ENERGY | Spring 2020 - 2020 Calendar of Events
ELECTRIC ENERGY | Spring 2020 - Member Listings
ELECTRIC ENERGY | Spring 2020 - 37
ELECTRIC ENERGY | Spring 2020 - Advertisers’ Index
ELECTRIC ENERGY | Spring 2020 - cover3
ELECTRIC ENERGY | Spring 2020 - cover4
https://www.nxtbook.com/naylor/RMET/RMET0320
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https://www.nxtbook.com/naylor/RMET/RMET0120
https://www.nxtbook.com/naylor/RMET/RMET0319
https://www.nxtbook.com/naylor/RMET/RMET0219
https://www.nxtbook.com/naylor/RMET/RMET0119
https://www.nxtbook.com/naylor/RMET/RMET0318
https://www.nxtbook.com/naylor/RMET/RMET0218
https://www.nxtbook.com/naylor/RMET/RMET0118
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