Surety Bond Quarterly - Summer 2014 - 18

Tom accepts the NASBP presidency
during the 2014 Annual Meeting &
Expo at the JW Marriott San Antonio
Hill Country Resort.

William J. Angell Surety School. He
served for eight years as chair of the
association's Professional Development
and Education Committee and coordinated the development effort for
NASBP's new Angell-Curtin Advanced
Surety School Level III class, designed
for people who have been in the business for at least five years.
"We have a saying at the surety
school that we're one of the few industries that will volunteer our time to
educate our competitors," Padilla said.
"We have wonderful participation
from the surety agency ranks and from
our affiliates, the surety companies.
Our education piece is designed to
educate not only producers, but young
company underwriters as well."
"When I worked with my father,
he would say, 'Don't just be a peddler; be a professional,'" Padilla said.
"Whether it's real estate or insurance,
you want to be of service and give
value to someone. That ties into education." According to Padilla, being
an instructor in the surety school
has made him a better professional,
because it ensures that he keeps
up-to-speed on the latest industry
developments.
TELLING THE
INDUSTRY'S STORY
Padilla sees a strong connection
between his political and educational
activities. "I look at government

18

Tom and Kimberly Padilla.

affairs and professional development
as having the same mission," he said.
"Government affairs is about educating others, whether that's Congress
or a state highway department or a
local community or school district.
Professional development is about
educating our own."
"You can't expect someone to know
your story, especially in a microindustry like ours, unless you go tell
them your story," Padilla said. "If you
want them to understand you in the
light that you want to be understood,
you need to tell the story your way."
In the past, surety bonds have been
a quiet, hidden industry. "Most of the
time there's not a problem or issue
because we've done our job and picked
the right contractor," Padilla continued. "So we're unknown because we
didn't have problems. The better we
do our job, the less we're known."
"One of the real challenges we face
is getting people to understand the
value of what we do," Padilla continued. "We have a claims mechanism
that backs up our product but our
main purpose is loss prevention and
loss control. We have to frame our
message right and tell people that
if we do our job right, there isn't a
claim or a loss."
LOOKING AHEAD
One of Padilla's goals as NASBP
president will be to help members

SURETY BOND QUARTERLY | SUMMER 2014

share that message with the people
they meet and interact with in the
community. "If you want to be in an
industry that's known and respected,
then you have to make it known and
respectable," he said.
"Another goal is to grow our
membership. We have to explain
to people that we are a very different organization today. We have
become much more proactive and
continue to increase our efforts in
advocacy, membership and education. I tell people, 'This ain't your
daddy's NASBP.'"
Continuing to grow the association
and expand its services will require
the assistance of all members.
"I hope this year I can help people
realize that they can make a difference, and that they need to make a
difference," Padilla said. "As in any
industry, the stronger you are, the
more people who are active and telling your story, the better you are at it.
Every contribution, even the smallest,
is important."
Padilla himself has made contributions to other organizations besides
the NASBP, including serving as
past president of the Independent
Insurance Agents of New Mexico
and service on the board of directors for the Independent Insurance
Agents & Brokers of America. He just
completed six years serving as chairman of the board of Special Olympics
New Mexico, an organization that
Tom, Kimberly and their family of
six children and three grandchildren
strongly support.
Padilla is also part of a "huge"
Hispanic family that can trace its
roots in New Mexico back 16 generations. "I'm proud of our Hispanic
heritage, but my father taught us
that you're an American of Hispanic
descent; the word 'American' is
always first," he added. "I'm big on
family and on country."
Whether it's home, country, business or community, Padilla said the
important thing is to be involved.
"You can make a difference. It's a
lot easier to get involved and to give
back than you think it is. You just
have to try."
●



Surety Bond Quarterly - Summer 2014

Table of Contents for the Digital Edition of Surety Bond Quarterly - Summer 2014

NASBP Upcoming Meetings and Workshops
2014-2015 NASBP Executive Committee
From the CEO: We have a great story so let's tell it!
Practical Insights: What You Need to Know - Cost charging in government contracts can result in common, but avoidable pitfalls
Strength in numbers: Harness the power of networking
Profile: President Thomas M. Padilla
Proving your worth: Surety bond producers provide value to clients and beneficiaries
NASBP Fall Workshops
Contract surety claims: The promise - Pact or fiction
Commercial surety claims: A case study on the bond producer's role in assisting a client to avoid loss and maintain surety credit through bankruptcy
Develop the techniques necessary to be an effective policy advocate
NASBP Annual Meeting focuses on the importance of mentoring and critical industry information
Index to Advertisers
Surety Bond Quarterly - Summer 2014 - cover1
Surety Bond Quarterly - Summer 2014 - cover2
Surety Bond Quarterly - Summer 2014 - 3
Surety Bond Quarterly - Summer 2014 - 4
Surety Bond Quarterly - Summer 2014 - 5
Surety Bond Quarterly - Summer 2014 - 6
Surety Bond Quarterly - Summer 2014 - 2014-2015 NASBP Executive Committee
Surety Bond Quarterly - Summer 2014 - From the CEO: We have a great story so let's tell it!
Surety Bond Quarterly - Summer 2014 - 9
Surety Bond Quarterly - Summer 2014 - Practical Insights: What You Need to Know - Cost charging in government contracts can result in common, but avoidable pitfalls
Surety Bond Quarterly - Summer 2014 - 11
Surety Bond Quarterly - Summer 2014 - Strength in numbers: Harness the power of networking
Surety Bond Quarterly - Summer 2014 - 13
Surety Bond Quarterly - Summer 2014 - 14
Surety Bond Quarterly - Summer 2014 - 15
Surety Bond Quarterly - Summer 2014 - Profile: President Thomas M. Padilla
Surety Bond Quarterly - Summer 2014 - 17
Surety Bond Quarterly - Summer 2014 - 18
Surety Bond Quarterly - Summer 2014 - 19
Surety Bond Quarterly - Summer 2014 - Proving your worth: Surety bond producers provide value to clients and beneficiaries
Surety Bond Quarterly - Summer 2014 - 21
Surety Bond Quarterly - Summer 2014 - 22
Surety Bond Quarterly - Summer 2014 - 23
Surety Bond Quarterly - Summer 2014 - NASBP Fall Workshops
Surety Bond Quarterly - Summer 2014 - 25
Surety Bond Quarterly - Summer 2014 - Contract surety claims: The promise - Pact or fiction
Surety Bond Quarterly - Summer 2014 - 27
Surety Bond Quarterly - Summer 2014 - 28
Surety Bond Quarterly - Summer 2014 - Commercial surety claims: A case study on the bond producer's role in assisting a client to avoid loss and maintain surety credit through bankruptcy
Surety Bond Quarterly - Summer 2014 - 30
Surety Bond Quarterly - Summer 2014 - 31
Surety Bond Quarterly - Summer 2014 - Develop the techniques necessary to be an effective policy advocate
Surety Bond Quarterly - Summer 2014 - 33
Surety Bond Quarterly - Summer 2014 - NASBP Annual Meeting focuses on the importance of mentoring and critical industry information
Surety Bond Quarterly - Summer 2014 - 35
Surety Bond Quarterly - Summer 2014 - 36
Surety Bond Quarterly - Summer 2014 - 37
Surety Bond Quarterly - Summer 2014 - Index to Advertisers
Surety Bond Quarterly - Summer 2014 - cover3
Surety Bond Quarterly - Summer 2014 - cover4
https://www.nxtbook.com/naylor/SBPQ/SBPQ0118
https://www.nxtbook.com/naylor/SBPQ/SBPQ0417
https://www.nxtbook.com/naylor/SBPQ/SBPQ0317
https://www.nxtbook.com/naylor/SBPQ/SBPQ0217
https://www.nxtbook.com/naylor/SBPQ/SBPQ0117
https://www.nxtbook.com/naylor/SBPQ/SBPQ0416
https://www.nxtbook.com/naylor/SBPQ/SBPQ0316
https://www.nxtbook.com/naylor/SBPQ/SBPQ0216
https://www.nxtbook.com/naylor/SBPQ/SBPQ0116
https://www.nxtbook.com/naylor/SBPQ/SBPQ0415
https://www.nxtbook.com/naylor/SBPQ/SBPQ0315
https://www.nxtbook.com/naylor/SBPQ/SBPQ0215
https://www.nxtbook.com/naylor/SBPQ/SBPQ0115
https://www.nxtbook.com/naylor/SBPQ/SBPQ0414
https://www.nxtbook.com/naylor/SBPQ/SBPQ0314
https://www.nxtbook.com/naylor/SBPQ/SBPQ0214
https://www.nxtbookmedia.com