Surety Bond Quarterly - Summer 2015 - 12

Profile

President
Susan Hecker
Get to know NASBP's
2015-2016 President
2015-2016 NASBP
President Susan Hecker

2015-2016 NASBP Leadership,
from left, Third Vice President
Robert Shaw, First Vice
President Lynne Cook,
President Susan Hecker,
Immediate Past President
Tom Padilla, and Second Vice
President Howard Cowan

HECKER SEES
THE SURETY
INDUSTRY AS
OFFERING MANY
OPPORTUNITIES
FOR SUCCESS
FOR PEOPLE WHO
ARE WILLING TO
WORK HARD AT
ACHIEVING THEIR
OWN OBJECTIVES.
12

WHEN NASBP'S 2015-2016 President Susan Hecker considers everything she's gained
from her association membership, one benefit tops all the others: "It's all the friendships I've made," she said. "There's not a place in the country where I can't pick
up the phone and find someone to help me if one of our customers has an issue."
Hecker, Executive Vice President and National Director of Contract Surety for
Arthur J. Gallagher & Co. in San Francisco, has been developing those friendships for 38 years. She got involved in the surety industry by accident-literally.
"I was in nursing school, studying for an exam, cooking and watching TV at the
same time. A pot of grease caught on fire, and I was badly injured, spending a
month in the hospital," she said.
The hospital stay delayed her nursing classes, so Hecker accepted a job in the
bond department with Fireman's Fund in 1977. "I really loved it, and after a couple
of years I wanted to become an underwriter," Hecker recalled. "Back in those days,
there were female underwriters, but they were either on the fidelity side of the business or in commercial surety, but I knew my passion was working with contractors."
With the support of management, Hecker entered Fireman Fund's training
program in 1980. She remained with the company for 20 years, eventually transferring for a management position. When she left the company, she was running
the flagship surety operation in San Francisco.
"I had a number of opportunities to go over to the broker's side, but never the
right opportunity at the right time. Then along came one that was," Hecker said. She
joined Lamberson Koster & Company, which had just been acquired by Arthur J.
Gallagher, which needed surety continuity and creation of a construction practice.
Hecker has never regretted her move from nursing to surety. "I like there are
tangible things you can see," she said. "I'm making a contribution and making a
difference. Whether our customers are building roads, buildings or something else,
I'm adding value to their businesses. Many families get fed and housed as a result
of the projects I've helped those businesses acquire and manage over the years."
"I'm incredibly fortunate to represent a wonderful group of companies, where
I'm a trusted partner helping people make good business decisions. It gives me
an enormous sense of accomplishment. What we do is important," Hecker added.
Showcasing new leaders
During her decades of involvement with NASBP, Hecker has served on the Membership
Committee and chaired the Government Relations Committee. She served two terms
on the NASBP board as a Director-at-Large before entering the chairs.
As a long-time, active member, she understands how important it is for those
with years of experience in the industry to share the knowledge they've gained
with younger generations.
"From a talent perspective, our industry didn't do a good job of training people
for a long time, so we have a big gap," she said. She credits Stephen Cory, NASBP's
2006-2007 President, for seeing that need during his tenure and setting up the
5-15 Leadership Circle Committee in response.

SURETY BOND QUARTERLY | SUMMER 2015



Table of Contents for the Digital Edition of Surety Bond Quarterly - Summer 2015

NASBP Upcoming Meetings & Events
2015-2016 NASBP Executive Committee
From the CEO - There is Poetry in Surety Claims, Surely
Practical Insights: What You Need to Know - Hiding in Plain Sight: Specifications as a Source of Risk
Profile: President Susan Hecker
Developing Your Leadership Vision
Liability Issues - Can Public Owners be Held Liable to Subcontractors and Suppliers for Failure to Require General Contractors to Obtain Required Payment Bond?
An Introduction to Probate Bonds
Class Act - Surety Team’s Cooperative Efforts Enable School to Open on Time
NASBP’s Attorney Advisory Council - Participants Opine on Current Risk Management Challenges and Business Opportunities
The AIA Describes Updated and Expanded Design-Build Documents Family
Contractor Practices That may Result in Construction Claims to Recover for Delays and increased Costs
NASBP Annual Meeting Speakers - Veterans can benefit private sector, but need help finding jobs
Index to Advertisers
Surety Bond Quarterly - Summer 2015 - cover1
Surety Bond Quarterly - Summer 2015 - cover2
Surety Bond Quarterly - Summer 2015 - 3
Surety Bond Quarterly - Summer 2015 - 4
Surety Bond Quarterly - Summer 2015 - 5
Surety Bond Quarterly - Summer 2015 - 6
Surety Bond Quarterly - Summer 2015 - 2015-2016 NASBP Executive Committee
Surety Bond Quarterly - Summer 2015 - From the CEO - There is Poetry in Surety Claims, Surely
Surety Bond Quarterly - Summer 2015 - 9
Surety Bond Quarterly - Summer 2015 - Practical Insights: What You Need to Know - Hiding in Plain Sight: Specifications as a Source of Risk
Surety Bond Quarterly - Summer 2015 - 11
Surety Bond Quarterly - Summer 2015 - Profile: President Susan Hecker
Surety Bond Quarterly - Summer 2015 - 13
Surety Bond Quarterly - Summer 2015 - Developing Your Leadership Vision
Surety Bond Quarterly - Summer 2015 - 15
Surety Bond Quarterly - Summer 2015 - Liability Issues - Can Public Owners be Held Liable to Subcontractors and Suppliers for Failure to Require General Contractors to Obtain Required Payment Bond?
Surety Bond Quarterly - Summer 2015 - 17
Surety Bond Quarterly - Summer 2015 - 18
Surety Bond Quarterly - Summer 2015 - 19
Surety Bond Quarterly - Summer 2015 - 20
Surety Bond Quarterly - Summer 2015 - 21
Surety Bond Quarterly - Summer 2015 - An Introduction to Probate Bonds
Surety Bond Quarterly - Summer 2015 - 23
Surety Bond Quarterly - Summer 2015 - 24
Surety Bond Quarterly - Summer 2015 - 25
Surety Bond Quarterly - Summer 2015 - 26
Surety Bond Quarterly - Summer 2015 - Class Act - Surety Team’s Cooperative Efforts Enable School to Open on Time
Surety Bond Quarterly - Summer 2015 - 28
Surety Bond Quarterly - Summer 2015 - 29
Surety Bond Quarterly - Summer 2015 - NASBP’s Attorney Advisory Council - Participants Opine on Current Risk Management Challenges and Business Opportunities
Surety Bond Quarterly - Summer 2015 - 31
Surety Bond Quarterly - Summer 2015 - The AIA Describes Updated and Expanded Design-Build Documents Family
Surety Bond Quarterly - Summer 2015 - 33
Surety Bond Quarterly - Summer 2015 - Contractor Practices That may Result in Construction Claims to Recover for Delays and increased Costs
Surety Bond Quarterly - Summer 2015 - 35
Surety Bond Quarterly - Summer 2015 - NASBP Annual Meeting Speakers - Veterans can benefit private sector, but need help finding jobs
Surety Bond Quarterly - Summer 2015 - 37
Surety Bond Quarterly - Summer 2015 - Index to Advertisers
Surety Bond Quarterly - Summer 2015 - cover3
Surety Bond Quarterly - Summer 2015 - cover4
Surety Bond Quarterly - Summer 2015 - outsert1
Surety Bond Quarterly - Summer 2015 - outsert2
Surety Bond Quarterly - Summer 2015 - 43
Surety Bond Quarterly - Summer 2015 - 44
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