Western Banker - November/December 2016 - 22

Secrets to Employee Engagement for Bank Managers By Marc Daniels, Executive Vice President, Results.com H ow can you take your bank to the next level? In such a heavily regulated environment, any innovations around products or services can be copied, limiting their impact. Marketing efforts bring in some activity, but they're expensive. And, as soon as you stop spending, they stop working. There is another source of growth, however, that can lift your bank's 22 www.wib.org Western Banker performance and your deposits at the same time. It can become a sustained source of new customers. You're already paying for it. And none of your competitors can touch it. What is it? Think about the great people working for you, and consider this: A recent Gallup study found that 70 percent of employees worldwide are "disengaged." They estimated that this costs the U.S. alone a half trillion dollars a year! The impact on a single branch can be proportionately costly. You may be leaving a huge amount of your people's energy on the table. If you could capture it, you could tap a vast source of business productivity. To make that happen, it's important to understand that banks face unique challenges when it comes to employee engagement. The burden of regulations and the intense emotions surrounding http://www.Results.com http://www.wib.org

Table of Contents for the Digital Edition of Western Banker - November/December 2016

A Message from the President & CEO
Back to the Future to Manage Portfolio Performance
The WIB App Store
Managing Your Bank’s Reputation by Taking an “Inside-Out” Approach to Communicating News
Interest Rate Risk and ALM: Most Institutions Are Doing it Wrong
Everything Old is New Again — Updating FCRA Compliance in a CFPB World
Professional Development
Secrets to Employee Engagement for Bank Managers
March of the Millennials: Cultivating Relationships Within the Digital Generation
Welcome New Members
Index of Advertisers
Western Banker - November/December 2016 - cover1
Western Banker - November/December 2016 - cover2
Western Banker - November/December 2016 - 3
Western Banker - November/December 2016 - 4
Western Banker - November/December 2016 - A Message from the President & CEO
Western Banker - November/December 2016 - Back to the Future to Manage Portfolio Performance
Western Banker - November/December 2016 - 7
Western Banker - November/December 2016 - 8
Western Banker - November/December 2016 - 9
Western Banker - November/December 2016 - The WIB App Store
Western Banker - November/December 2016 - 11
Western Banker - November/December 2016 - 12
Western Banker - November/December 2016 - Managing Your Bank’s Reputation by Taking an “Inside-Out” Approach to Communicating News
Western Banker - November/December 2016 - 14
Western Banker - November/December 2016 - Interest Rate Risk and ALM: Most Institutions Are Doing it Wrong
Western Banker - November/December 2016 - 16
Western Banker - November/December 2016 - 17
Western Banker - November/December 2016 - Everything Old is New Again — Updating FCRA Compliance in a CFPB World
Western Banker - November/December 2016 - 19
Western Banker - November/December 2016 - 20
Western Banker - November/December 2016 - Professional Development
Western Banker - November/December 2016 - Secrets to Employee Engagement for Bank Managers
Western Banker - November/December 2016 - 23
Western Banker - November/December 2016 - March of the Millennials: Cultivating Relationships Within the Digital Generation
Western Banker - November/December 2016 - 25
Western Banker - November/December 2016 - Index of Advertisers
Western Banker - November/December 2016 - cover3
Western Banker - November/December 2016 - cover4
http://www.nxtbook.com/naylor/WIBS/WIBS0117
http://www.nxtbook.com/naylor/WIBS/WIBS0616
http://www.nxtbook.com/naylor/WIBS/WIBS0516
http://www.nxtbook.com/naylor/WIBS/WIBA0016
http://www.nxtbook.com/naylor/WIBS/WIBS0316
http://www.nxtbook.com/naylor/WIBS/WIBS0216
http://www.nxtbook.com/naylor/WIBS/WIBS0116
http://www.nxtbook.com/naylor/WIBS/WIBS0615
http://www.nxtbook.com/naylor/WIBS/WIBS0515
http://www.nxtbook.com/naylor/WIBS/WIBS0415
http://www.nxtbook.com/naylor/WIBS/WIBS0315
http://www.nxtbook.com/naylor/WIBS/WIBS0215
http://www.nxtbook.com/naylor/WIBS/WIBS0115
http://www.nxtbook.com/naylor/WIBS/WIBS0614
http://www.nxtbook.com/naylor/WIBS/WIBS0514
http://www.nxtbook.com/naylor/WIBS/WIBS0414
http://www.nxtbook.com/naylor/WIBS/WIBS0314
http://www.nxtbook.com/naylor/WIBS/WIBS0214
http://www.nxtbook.com/naylor/WIBS/WIBS0114
http://www.nxtbook.com/naylor/WIBS/WIBS0613
http://www.nxtbook.com/naylor/WIBS/WIBS0513
http://www.nxtbook.com/naylor/WIBS/WIBS0413
http://www.nxtbook.com/naylor/WIBS/WIBS0313
http://www.nxtbook.com/nxtbooks/naylor/WIBS0213
http://www.nxtbook.com/nxtbooks/naylor/WIBS0113
http://www.nxtbook.com/nxtbooks/naylor/WIBS0612
http://www.nxtbook.com/nxtbooks/naylor/WIBS0512
http://www.nxtbook.com/nxtbooks/naylor/WIBS0412
http://www.nxtbook.com/nxtbooks/naylor/WIBS0312
http://www.nxtbook.com/nxtbooks/naylor/WIBS0212
http://www.nxtbook.com/nxtbooks/naylor/WIBS0112
http://www.nxtbook.com/nxtbooks/naylor/WIBS0611
http://www.nxtbook.com/nxtbooks/naylor/WIBS0511
http://www.nxtbook.com/nxtbooks/naylor/WIBS0411
http://www.nxtbook.com/nxtbooks/naylor/WIBS0311
http://www.nxtbook.com/nxtbooks/naylor/WIBS0211
http://www.nxtbook.com/nxtbooks/naylor/WIBS0111
http://www.nxtbook.com/nxtbooks/naylor/WIBS2011MediaKit
http://www.nxtbook.com/nxtbooks/naylor/WIBS0610
http://www.nxtbook.com/nxtbooks/naylor/WIBS0510
http://www.nxtbook.com/nxtbooks/naylor/WIBS0410
http://www.nxtbook.com/nxtbooks/naylor/WIBS0310
http://www.nxtbook.com/nxtbooks/naylor/WIBS0210
http://www.nxtbook.com/nxtbooks/naylor/WIBS0110
http://www.nxtbook.com/nxtbooks/naylor/WIBS0609
http://www.nxtbook.com/nxtbooks/naylor/WIBS0509
http://www.nxtbook.com/nxtbooks/naylor/WIBS0409
http://www.nxtbook.com/nxtbooks/naylor/WIBS0309
http://www.nxtbook.com/nxtbooks/naylor/WIBS0209
http://www.nxtbook.com/nxtbooks/naylor/WIBS0109
http://www.nxtbook.com/nxtbooks/naylor/WIBS0608
http://www.nxtbook.com/nxtbooks/naylor/WIBS0508
http://www.nxtbook.com/nxtbooks/naylor/WIBS0408
http://www.nxtbook.com/nxtbooks/naylor/WIBS0308
http://www.nxtbook.com/nxtbooks/naylor/WIBS0208
http://www.nxtbook.com/nxtbooks/naylor/WIBS0108
http://www.nxtbookMEDIA.com