JEC COMPOSITES MAGAZINE - Issue #82 - July 2013 - 4

point of view: quality & service

High-quality products and excellent
customer service are key to success
Johns Manville Fibers Europe is the European subsidiary of
Engineered Products Europe and Asia division (EPEA), one of the
strategic business segments of Johns Manville.
Its portfolio comprises glass fibres rovings (assembled and direct)
and chopped strands (dry and wet). Here is the point of view of its
commercial leader Mauro Malanchini about the company’s
customer relationship.

interview

Mauro Malanchini
coMMercial leader - engineered Products Fibers euroPe and asia,
Johns Manville

Mauro Malanchini:
Johns Manville is a renowned manufacturer of building and specialty products
for commercial industrial
and residential applications.
Headquartered in Denver,
USA, the company has
been in business for over
150 years and operates 45
manufacturing facilities all
over the globe.

Johns Manville supplies
its customers in over 85

JCM: How long have you been
present in Slovakia?

M. M. : Johns Manville has
been present in Slovakia for
more than 12 years since it
acquired the local company
Skloplast, a.s., Trnava. From
the beginning, the company
has won trust and recognition from its customers,
both local and international, and expanded and

testimony

“

JEC Composites Magazine:
Can you tell us more about
your company?

countries and is committed
to supporting them, both
locally and globally. Its premium-quality products are
well known also to many
European customers who
process glass fibres into
composite products.

(...) the company has won
trust and recognition from
its customers, both local
and international (...)

“

strengthened its presence in
Slovakia.
This is also the case of our
customer, Dipex, a Slovakian manufacturer of products for fibre-reinforced
plastics. For more than 20
years, Dipex has processed
glass fibres into technical
textiles. Dipex plans to
invest in and further develop the production from its
manufacturing plant, which
has the capacity to produce
8,000 tons of technical
textiles made of glass fibres.
Dipex, which employs 105
people, has partnered with
Johns Manville since the
company entered Slovakia
in 2001 and told us that

good product from glass fibre, you have to fulfill 100
to 200 conditions. This is why you need to know small
nuances of the material and also of the production
technology. It is easy to learn how to work with Johns
luboMir KubaneK, Manville’s materials. Our products manufactured from
general Manager, diPex these materials are good quality and appreciated by
our customers.

We value that the Johns Manville team is always helpGlass fibre needs to meet requirements for specific
features. Johns Manville’s fibres pass the tests requi- ful and present when we need them; flexible, prompt
and qualified to solve any problems or search for solured for certain intensive products. To manufacture a

4 jec composites magazine / No82 July 2013

JEC COMPOSITES MAGAZINE - Issue #82 - July 2013

Table of Contents for the Digital Edition of JEC COMPOSITES MAGAZINE - Issue #82 - July 2013