September 2014 - Parks & Recreation - 30

Bloomingdale Park District employees Alisa Boesen
and Kathy Jecmen, pictured in the district's parks and
recreation office, are focused both on creating excellent
programming and delivering top-notch customer service.
tacted users who hadn't registered for
classes in more than six months. They
began to focus on people who had not
been to the facility before or who were
not signing up for classes. Additionally,
the role of recreational programmers
was changed. Before the sales audit,
those individuals were in charge only
of creating classes for the park district.
However, as Fullerton says, " We wanted our recreational staff to see themselves as part of the marketing engine.
They needed to work more closely with
the marketing department and have a
hand in making the program succeed. "
After the sales audit, recreation programmers not only created the classes
but also played an integral role in promoting them. The Bloomingdale Park
District reduced the number of canceled classes by 5 percent, increased

new resident usage by 11 percent
and household
investment by $8
per household.
Simple changes
like this led to
an increase in
the agency's sales of 25 percent and
garnered the highest revenues the park
district had seen in eight years.
Often, the solution to a problem
requires creative thinking, collaboration, and plain and simple hard work.
The staff at the Bloomingdale Park
District, along with Slupe, worked
together to make the sales audit a
clear success. Through the process,
the company increased sales and revenues and positively altered the culture of the agency. Fullerton praised

the process, saying, " Jill is a huge asset to our company. I enjoyed getting
to know her and now consider her a
friend. I think so highly of her ability to examine an agency, identify its
problems and find positive solutions
and outcomes! "
For more information on the Verde
Martin's sales audit, visit www.verdemartin.com.
Alli Meyer is the Marketing Coordinator for
Verde Martin (ameyer@verdemartin.com).

W W W. N R PA . O R G | S E P T E M B E R 2 0 1 4 |

Parks & Recreation

27



September 2014 - Parks & Recreation

Table of Contents for the Digital Edition of September 2014 - Parks & Recreation

September 2014 - Parks & Recreation - 1
September 2014 - Parks & Recreation - 2
September 2014 - Parks & Recreation - 3
September 2014 - Parks & Recreation - 4
September 2014 - Parks & Recreation - 5
September 2014 - Parks & Recreation - 6
September 2014 - Parks & Recreation - 7
September 2014 - Parks & Recreation - 8
September 2014 - Parks & Recreation - 9
September 2014 - Parks & Recreation - 10
September 2014 - Parks & Recreation - 11
September 2014 - Parks & Recreation - 12
September 2014 - Parks & Recreation - 13
September 2014 - Parks & Recreation - 14
September 2014 - Parks & Recreation - 15
September 2014 - Parks & Recreation - 16
September 2014 - Parks & Recreation - 17
September 2014 - Parks & Recreation - 18
September 2014 - Parks & Recreation - 19
September 2014 - Parks & Recreation - 20
September 2014 - Parks & Recreation - 21
September 2014 - Parks & Recreation - 22
September 2014 - Parks & Recreation - 23
September 2014 - Parks & Recreation - 24
September 2014 - Parks & Recreation - 25
September 2014 - Parks & Recreation - 26
September 2014 - Parks & Recreation - 27
September 2014 - Parks & Recreation - 28
September 2014 - Parks & Recreation - 29
September 2014 - Parks & Recreation - 30
September 2014 - Parks & Recreation - 31
September 2014 - Parks & Recreation - 32
September 2014 - Parks & Recreation - 33
September 2014 - Parks & Recreation - 34
September 2014 - Parks & Recreation - 35
September 2014 - Parks & Recreation - 36
September 2014 - Parks & Recreation - 37
September 2014 - Parks & Recreation - 38
September 2014 - Parks & Recreation - 39
September 2014 - Parks & Recreation - 40
September 2014 - Parks & Recreation - 41
September 2014 - Parks & Recreation - 42
September 2014 - Parks & Recreation - 43
September 2014 - Parks & Recreation - 44
September 2014 - Parks & Recreation - 45
September 2014 - Parks & Recreation - 46
September 2014 - Parks & Recreation - 47
September 2014 - Parks & Recreation - 48
September 2014 - Parks & Recreation - 49
September 2014 - Parks & Recreation - 50
September 2014 - Parks & Recreation - 51
September 2014 - Parks & Recreation - 52
September 2014 - Parks & Recreation - 53
September 2014 - Parks & Recreation - 54
September 2014 - Parks & Recreation - 55
September 2014 - Parks & Recreation - 56
September 2014 - Parks & Recreation - 57
September 2014 - Parks & Recreation - 58
September 2014 - Parks & Recreation - 59
September 2014 - Parks & Recreation - 60
September 2014 - Parks & Recreation - 61
September 2014 - Parks & Recreation - 62
September 2014 - Parks & Recreation - 63
September 2014 - Parks & Recreation - 64
September 2014 - Parks & Recreation - 65
September 2014 - Parks & Recreation - 66
September 2014 - Parks & Recreation - 67
September 2014 - Parks & Recreation - 68
September 2014 - Parks & Recreation - 69
September 2014 - Parks & Recreation - 70
September 2014 - Parks & Recreation - 71
September 2014 - Parks & Recreation - 72
September 2014 - Parks & Recreation - 73
September 2014 - Parks & Recreation - 74
September 2014 - Parks & Recreation - 75
September 2014 - Parks & Recreation - 76
September 2014 - Parks & Recreation - 77
September 2014 - Parks & Recreation - 78
September 2014 - Parks & Recreation - 79
September 2014 - Parks & Recreation - 80
September 2014 - Parks & Recreation - 81
September 2014 - Parks & Recreation - 82
September 2014 - Parks & Recreation - 83
September 2014 - Parks & Recreation - 84
September 2014 - Parks & Recreation - 85
September 2014 - Parks & Recreation - 86
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2021
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2021
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2020
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2019
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2018
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2017
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2016
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2015
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2014
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2013
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2012
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2011
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/october-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/september-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/august-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/july-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/june-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/may-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/april-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/march-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/february-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/january-2010
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/december-2009
https://www.nxtbook.com/nrpa/ParksRecreationMagazine/november-2009
https://www.nxtbookmedia.com