Focus Magazine - Fall 2014 - (Page 11)
GUEST EDITOR
Keri Hawkins
On the Cutting Edge of
Training and Technology
Stay open to the
possibilities
that cutting-edge
technology can bring.
I
n a world of ever-increasing technological
advancements, it is important as training
professionals to stay on the cutting edge of
industry and continue to innovate within our
markets. In recent past, there has been
significant development in the areas of
technology for simulation training, virtual
proctoring and mentoring, as well as the latest
introduction of "wearable technology" in the
field of learning. In early 2014, I was afforded
the opportunity to be a part of an exciting new
program, gaining acceptance of our Sales
Training Department to participate in the
Google Glass explorer program as "early
explorers." This would allow our training
department to be at the forefront of innovative
new technology and, through trials and betatesting, help shape the future of this type of
technology in the medical device industry.
This is a key example of the type of cuttingedge technology that is continually being
developed and brought to market for training
professionals, to enhance distance learning and
remote mentoring and training. The benefit of
early engagement is to ensure it will meet the
needs of the educational environment and
bring the most value to training, in addition to
the mass market. This is the true value of being
at the forefront of early technology!
Most recently, our global sales training
department has been working with Google
Glass, and other wearable technologies, to
determine how best to utilize these devices in a
life sciences training environment. Currently, it
can be used in multiple different facets,
including live case transmission, telementoring,
virtual training and on-demand access to
information for training purposes. In
collaboration with Koeus Solutions, we recently
had great success in performing the first live
surgical global case transmission, from Paris to
the United States, in the field of endovascular
neuroradiology.
This forum allowed us to provide an
opportunity for remote case observation to our
sales and R&D teams, and dialogue from a
world-renowned expert in his field, without the
significant cost of flying a large group to France
for the experience. We are also preparing to
launch the first ever "telementoring" case
between an International university and U.S.based hospital in the near future, for case
observation and training purposes with both
physicians and sales personnel.
In the future, we look to expand this remote
telementoring to our salesforce, where remote
trainers and subject matter experts will have the
ability to walk new sales representatives
through procedures and in-services from a
remote location, ensuring they provide
customers with the most accurate and up-todate information on the safe and effective use of
our products in a surgical setting. The
possibilities are truly endless and this
technology is showing early signs of promise
for conducting training on a global scale.
I would encourage us all to stay open to the
possibilities that cutting-edge technology can
bring to our programs and continue to work to
remove all global and financial barriers to
providing an innovative, comprehensive and
efficient way of remote training. We need to
strongly embrace the world of technology to
help expand beyond where we have been and
help shape the future of tomorrow! I
Keri Hawkins is director, sales training and development, Covidien Neurovascular. Email Keri at
Keri.Hawkins@covidien.com.
FOCUS | FALL 2014 | www.L-TEN.org
11
http://www.L-TEN.org
Table of Contents for the Digital Edition of Focus Magazine - Fall 2014
Focus Magazine
From the President: Recognizing Value (and Vice Versa)
Table of Contents
Table of Contents
Guest Editor: On the Cutting Edge of Training and Technology
Front of the Room: The Presenter's Burden
Neuroscience: Learning, Disrupted
LTEN Conference Wrap-Up
Creating a Foundation for Innovation Training
The Science of Learning: Improving How We Train
Sustaining Learning, Driving Results
Member Solutions: Training the Tenured
Podcasts: Delivering Information and Inspiration
Leader-Led Learning: Developing Capabilities
The Power of Virtual Coaching and Mobile Video
Diving into Product Launches
Virtual How: Onboarding Training Programs
Member News
Ad Index
Focus Contacts
5 Questions with DJ Mitsch
Focus Magazine - Fall 2014
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