Focus Magazine - Fall 2015 - (Page 30)
LTEN Member Solutions:
■ By Tim Sosbe
learning to be
n case you haven't noticed, the life
applicable for their
sciences industry is getting bigger.
Perhaps not in terms of specific
company body counts, but certainly in
scope and reach. For most companies,
associate director of
the days of doing business just down
the street are long gone.
We live, in other words, in a global
village. e training leader in New
Jersey has direct reports in India. e
trainer is North Carolina is
connecting with learners in Europe.
this may not be their
e training technology manager in
first language. In all
Indiana has to make sure the tools are
working in Brazil. "Just around the
we consider the
corner" is now "just across the ocean."
delivery, pace and
With this new marketplace in
mind, we asked members of the new
knowing that our
LTEN Research Panel to share their
international colleagues may need to
thoughts and advice on the challenges
have some words translated and time
and opportunities of global training.
to process the learning content. We
"Typically global projects present a
plan time appropriately and/or have
high level of complexity," said Joe
Members of the LTEN Research translated into
opportunities of global training.
report that it's ideal to know who your
demand a high level of eﬀective
communication by all parties to get
"e global business tends to be
the most value from all contributors.
diﬀerent from the U.S. business,"
Communication is the most
said Jennie Joshi, director learning
significant challenge I face when
and development, corporate &
government customers, for Bayer
e communication issue is - as
Healthcare. "In preparation for the
you might expect - a major hurdle to
meetings, I ask about the roles of the
performers, as well as the objectives."
"For global initiatives, we request
Mary Myers, director of training
the regional directors to customize the
and development for Bayer
"Make sure there is alignment and
people are saying the same thing,"
Myers said. "Diﬀerent cultures and
individuals with diﬀerent levels of
language comprehension has led to
missteps. Find common ground.
Write down what is agreed upon.
Make sure this is communicated over
and over with timelines and stated
objectives. Keep each other informed
and always share resources to leverage
assets and improve or upli the entire
Naturally, when possible it helps to
have metaphoric "boots on the
ground" in the global region.
"We get people on the development
team who are familiar with the region
to make sure that we have the global
perspective in planning content," said
Anne Gregory, assistant director,
FOCUS | FALL 2015 | www.L-TEN.org
Table of Contents for the Digital Edition of Focus Magazine - Fall 2015
From the President: Training's Transformative Power
Table of Contents
Table of Contents
Guest Editors: The Role of Tension Management
Directions: More Ways to Connect
Front of the Room: Delivering the Unexpected
Neuroscience: The Neuroscience of Mindfulness
AstraZeneca: Creating a Blended Learning Curriculum
44th LTEN Annual Conference: The Power of Networking
Executing a Key Account Management Strategy
Member Solutions: Managing Global Learning
The Making of Great Leaders
Developing Reps: 5 Critical Steps to Success
Reaching Potential: Two Essential Skills
Virtual How: Medical Device Training Priorities
5 Questions with Anthony Caliendo
Focus Magazine - Fall 2015