Focus Supplement - Summer 2015 - (Page 18)
PINNACLE AWARD
Medtronic
"The new system
and processes
would best be
described as light
years ahead of
the old."
18
T
he Medtronic Cardiac and Vascular Sales
Training Group has won the first
Pinnacle Award, one of the LTEN
Excellence Awards, designed to honor
successful enterprise-wide learning initiatives.
Medtronic was selected for the Pinnacle
Award in recognition of its successful merging
of eight autonomous business units and their
training branches into one consolidated group.
e unique initiative created a new unit, the
Cardiac and Vascular Group (CVG), which has
evolved into a collaborative function that serves
the larger organization while still reporting to
their respective businesses.
"What makes this organization unique is
that the reporting structure for the sales
training teams remained direct to the business
units, and not with the common alignment as
the sales teams they supported," said Patrick
D'Amico, director of sales training. "As a result,
it required a high degree of collaboration, and a
focus on what was best for the larger
organization, while also ensuring that the needs
of the individual business units were being
considered and met."
D'Amico oversees the CVG Sales Training
Committee, comprised of sales training
personnel from each of the CVG business
units. e group meets and communicates
regularly to define the sales training direction
of the broader CVG organization.
Some of the critical business issues the
committee has addressed include:
* A Common Learning Management System.
e group converted more than a dozen
learning management systems (LMS) into
one common platform, reworking and
optimizing existing learning content.
Patrick D'Amico of Medtronic.
* Selling Skills and Process. e new
structure created opportunities for greater
cross-selling of products and solutions from
other business units. A customized selling
skills program was formulated and to date
more than 50 percent of the entire
Medtronic organization has been fully
trained.
* Global Curriculum. A new common system
was created to assure training materials
being used around the globe were always
current.
"e launch of the new LMS for the
organization is the largest initiative in the past
12 months," D'Amico said. "Overall, 141 new
lessons have been delivered, crossing six
business units and touching thousands of
employees globally."
With successful results in place that include
employee satisfaction, increased profitability,
faster onboarding, easier access to training data
and quicker learning deployments, the new
system is clearly working for Medtronic.
"e new system and processes would best
be described as light years ahead of the old,"
D'Amico said. "All online training is now
tracked in one single system resulting in immediate access based on any factor that might be
desired (time, group, individual, organization,
course, etc.). is information is at the fingertips or just an email request away." ■
FOCUS | CONFERENCE AWARDS SUPPLEMENT 2015 | www.L-TEN.org
http://www.L-TEN.org
Table of Contents for the Digital Edition of Focus Supplement - Summer 2015
Focus Magazine
Table of Contents
Introducing the LTEN Excellence Awards
The Winners Revealed
Profiles of Winning Work
Dana Bates, Gilead Sciences
Lisa Lukawski, UCB
Rorie Madigan, Siemens Healthcare Diagnostics
Luis Pinzon, Bayer Healthcare
Medtronic
AbbVie
Axion by ApotheCom
Excellerate
Bottom-Line Performance
Awards Poster Session: Excellence on Display
Profiles of Finalists
Alexion Pharmaceuticals
Genentech
Roche Diagnostics
Educational Resource Systems
e-roleplay
Small World Social
Cognizant Technology Solutions
Impact International
Red Nucleus
Advantage Performance Group
CMR Institute
HealthAnswers Education
Wrapping Up: Thank You Notes
Focus Supplement - Summer 2015
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