Focus Magazine - Fall 2016 - 11
GUEST EDITOR
Mark Wilson
Going Mobile
for Learning
More on Mobile:
For more discussion
on mobile learning
approaches, check out
Mark Wilson's
LTEN webinar from
April 29, 2016,
"Bringing Meaningful
Value to the Business
through Digital
Learning," available to
LTEN members at
www.L-TEN.org/
WebinarArchives.
F
or the sake of being provocative, I would
suggest that if you have a mobile learning
strategy it might be worth re-evaluating
the approach. Should we have a mobile
learning/learning technology strategy or should
we have a learning strategy with a mobile-first
mindset?
It is likely a question that learning leaders
are struggling with, as there is an expectation to
deliver best-in-class learning or performance
support to employees who are bombarded by
ringing, texting, tweeting, pinging, chatting and
messaging 24/7/365. ere is clearly very little
white space.
ere have been several reports that suggest
time spent on mobile devices has eclipsed time
spent on the desktop. is poses significant
opportunity for us in training as we oen
struggle to operationalize learning experiences
that effectively integrate the use of mobile. I
don't believe we are ready to say that "class is
dismissed" since the classroom serves as an
important conduit to introduce employees to
new concepts, culture and application in a safe
environment. However, self-directed learning
that happens daily, weekly and monthly for
employees can be supported by learning and
development teams.
Let's think differently about learning in a
digital age. Instead of focusing on content
alone, it might be helpful to turn our attention
to context. Years ago we used to say "content is
king." It might be worth shiing to "context is
king," as we evolve our thinking in the area of
performance support and learning
reinforcement.
A more targeted look at how learning will be
applied on the job and how performance support tools will be consumed on a mobile device
is critical for design and development teams. It
is highly likely that some content, such as IT-related skills, might be better suited for traditional
online learning. However, peer-to-peer dialogue
or low-tech forms of interaction still help to reinforce those skills, no matter the topic.
Informal or social learning isn't a new concept. What differs today is we now have scalable
technology that can connect larger groups of
people from diverse backgrounds adding
tremendous value and perspective in a globallydependent world. For those who support commercial organizations, our markets are
changing so quickly that we must rely on our
customer facing teams to capture on-the-job
learning and best practices. In other words, we
move from content creators to content curators
and manage the delivery through a YouTubetype internal channel. None of this has to be
delivered in a vacuum. If a video repository
doesn't suit your organization, tie video-based
learning to your strategic programs.
I oen hear we need to develop a one-stop
shop or a centralized hub where everything can
be found. I've been in deep reflection about this
ongoing unmet need. I then glanced at my
iPhone and it all of a sudden became clearer.
Similar to most of you, I have several apps. I
don't have just one. It got me thinking that it
might not be that everything needs to be in one
place. It may be that learning needs to be
personalized, at my fingertips, and the right
mix of tools for me to consume and contribute.
Instead of creating a mobile strategy, our
time might be better spent refining our learning
strategy in a digital world. Our employees are
consumers of learning. Creating an intuitive
experience for them will have them craving
more. ■
Mark Wilson is senior director, global learning center at ResMed. Email Mark at mark.wilson@resmed.com.
FOCUS | FALL 2016 | www.L-TEN.org
11
http://www.L-TEN.org/WebinarArchives
http://www.L-TEN.org/WebinarArchives
http://www.L-TEN.org
Table of Contents for the Digital Edition of Focus Magazine - Fall 2016
Focus Magazine
From the President: Discovering the 'Why'
Table of Contents
Table of Contents
Guest Editor: Going Mobile for Learning
Directions: The Art of Customer Service
Front of the Room: Don't Fear the Cricket
Neuroscience: The Science of Collaboration
Sustaining & Measuring Leadership Development
Wrapping Up the 45th LTEN Annual Conference
Selling Performance in the Field Visit Process
Medical Simulation: Is It Worth the Investment?
Nonverbal Leadership
3 Technology Trends to Try
Sales Training: Increasing the Likelihood of Success
Virtual How: Compensation, Incentives and Levels
Ad Index
Focus Contacts
5 Questions with Michael Bungay Stanier
Focus Magazine - Fall 2016 - Intro
Focus Magazine - Fall 2016 - Focus Magazine
Focus Magazine - Fall 2016 - Cover2
Focus Magazine - Fall 2016 - 3
Focus Magazine - Fall 2016 - 4
Focus Magazine - Fall 2016 - From the President: Discovering the 'Why'
Focus Magazine - Fall 2016 - 6
Focus Magazine - Fall 2016 - Table of Contents
Focus Magazine - Fall 2016 - 8
Focus Magazine - Fall 2016 - Table of Contents
Focus Magazine - Fall 2016 - 10
Focus Magazine - Fall 2016 - Guest Editor: Going Mobile for Learning
Focus Magazine - Fall 2016 - 12
Focus Magazine - Fall 2016 - Directions: The Art of Customer Service
Focus Magazine - Fall 2016 - 14
Focus Magazine - Fall 2016 - Front of the Room: Don't Fear the Cricket
Focus Magazine - Fall 2016 - 16
Focus Magazine - Fall 2016 - Neuroscience: The Science of Collaboration
Focus Magazine - Fall 2016 - 18
Focus Magazine - Fall 2016 - Sustaining & Measuring Leadership Development
Focus Magazine - Fall 2016 - 20
Focus Magazine - Fall 2016 - 21
Focus Magazine - Fall 2016 - 22
Focus Magazine - Fall 2016 - 23
Focus Magazine - Fall 2016 - Wrapping Up the 45th LTEN Annual Conference
Focus Magazine - Fall 2016 - 25
Focus Magazine - Fall 2016 - 26
Focus Magazine - Fall 2016 - 27
Focus Magazine - Fall 2016 - 28
Focus Magazine - Fall 2016 - Selling Performance in the Field Visit Process
Focus Magazine - Fall 2016 - 30
Focus Magazine - Fall 2016 - 31
Focus Magazine - Fall 2016 - 32
Focus Magazine - Fall 2016 - 33
Focus Magazine - Fall 2016 - 34
Focus Magazine - Fall 2016 - 35
Focus Magazine - Fall 2016 - Medical Simulation: Is It Worth the Investment?
Focus Magazine - Fall 2016 - 37
Focus Magazine - Fall 2016 - 38
Focus Magazine - Fall 2016 - 39
Focus Magazine - Fall 2016 - Nonverbal Leadership
Focus Magazine - Fall 2016 - 41
Focus Magazine - Fall 2016 - 42
Focus Magazine - Fall 2016 - 43
Focus Magazine - Fall 2016 - 3 Technology Trends to Try
Focus Magazine - Fall 2016 - 45
Focus Magazine - Fall 2016 - Sales Training: Increasing the Likelihood of Success
Focus Magazine - Fall 2016 - 47
Focus Magazine - Fall 2016 - 48
Focus Magazine - Fall 2016 - Virtual How: Compensation, Incentives and Levels
Focus Magazine - Fall 2016 - 50
Focus Magazine - Fall 2016 - 51
Focus Magazine - Fall 2016 - Ad Index
Focus Magazine - Fall 2016 - Focus Contacts
Focus Magazine - Fall 2016 - 5 Questions with Michael Bungay Stanier
Focus Magazine - Fall 2016 - Cover3
Focus Magazine - Fall 2016 - Cover4
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