Focus Magazine - Fall 2016 - 20
COVERSTORY
1. Program Relevance
Of primary importance in sustaining leadership
development programs is a necessity for that program to
be relevant to the participants in their day-in and day-out
job responsibilities. Is it meeting either a core need for a
new manager or a specific need that is driven by the
business unit? Without the participant finding relevance of
the program to what they experience in their job
responsibilities, a training professional would be hardpressed in making the program stick.
From left to right:
Omar McMillan,
Medical Science Liaison
Jeremy Smelstor, Sales Manager
Cliff Spann, Sales Manager
Beth Martens, Sales Manager
Fred McCall, Medical Science
Liaison
Eric Ezell, Sales Manager
Flip Williams, Sales Manager
Kim Tushingham, Sales Manager
Joe Penna, Associate Director,
Field Sales Leadership
Development
Eddie Bahri, Sales Manager
Matt Warren, Sales Manager
Tom Hood, Deputy Director, Field
Sales Leadership Development
Craig Gross, Sales Manager
Reed Hopkins, Associate Director,
Field Sales Leadership
Development
2. Setting the Stage in the Workshop
Workshop should be set up and delivered in such a way
that adult learning principles are regularly incorporated,
including post-event action plans. It is most important to
make sure that the content is "sticky" to the participants -
making it relevant and memorable to them. Organize the
content in chunks so participants can easily follow along
and make sure to make the content transfer obvious by
pointing out what's in it for them. If participants are able
to make an emotional connection to the workshop
contents, they are far more likely to remember and
implement what they have learned.
3. Leverage the Leader
One of the most under-appreciated facts about
sustainment training programs, let alone leadership
development programs, is the importance of the
colleague's manager in sustaining the learnings. e more
involved the colleague's leader is before and aer the
training, the more likely it is that the colleague will take
the training seriously and incorporate the key behavioral
changes from the training. Consider following up with the
colleague's manager before and aer a training event;
giving them an overview of the program, expected
behavioral change and tips on how they can coach the
colleague in order to make that behavioral change stick.
for sustainment. ere are any number of technology
tools that allow us now to effectively use pulse learning
and micro-learning. Not only does this allow us to meet
the learner where they are in a convenient fashion and
interact with them more oen, but most systems are
capable of providing powerful analytics regarding use
proficiency and learning.
Top row:
Reed Hopkins, Associate Director, Field
Sales Leadership Development
Tom Hood, Deputy Director, Field Sales
Leadership Development
Jeremy Smelstor, Sales Manager
Joe Penna, Associate Director, Field
Sales Leadership Development
Bottom row:
Libby Howe, Sales
Manager
Nancy Golden, Sales
Manager
Adele Wildermuth,
Marketing Manager
4. Pulse and Micro-Learning
We mentioned earlier the importance of any of these
sustainment techniques to be convenient and done oen
20
FOCUS | FALL 2016 | www.L-TEN.org
http://www.L-TEN.org
Table of Contents for the Digital Edition of Focus Magazine - Fall 2016
Focus Magazine
From the President: Discovering the 'Why'
Table of Contents
Table of Contents
Guest Editor: Going Mobile for Learning
Directions: The Art of Customer Service
Front of the Room: Don't Fear the Cricket
Neuroscience: The Science of Collaboration
Sustaining & Measuring Leadership Development
Wrapping Up the 45th LTEN Annual Conference
Selling Performance in the Field Visit Process
Medical Simulation: Is It Worth the Investment?
Nonverbal Leadership
3 Technology Trends to Try
Sales Training: Increasing the Likelihood of Success
Virtual How: Compensation, Incentives and Levels
Ad Index
Focus Contacts
5 Questions with Michael Bungay Stanier
Focus Magazine - Fall 2016 - Intro
Focus Magazine - Fall 2016 - Focus Magazine
Focus Magazine - Fall 2016 - Cover2
Focus Magazine - Fall 2016 - 3
Focus Magazine - Fall 2016 - 4
Focus Magazine - Fall 2016 - From the President: Discovering the 'Why'
Focus Magazine - Fall 2016 - 6
Focus Magazine - Fall 2016 - Table of Contents
Focus Magazine - Fall 2016 - 8
Focus Magazine - Fall 2016 - Table of Contents
Focus Magazine - Fall 2016 - 10
Focus Magazine - Fall 2016 - Guest Editor: Going Mobile for Learning
Focus Magazine - Fall 2016 - 12
Focus Magazine - Fall 2016 - Directions: The Art of Customer Service
Focus Magazine - Fall 2016 - 14
Focus Magazine - Fall 2016 - Front of the Room: Don't Fear the Cricket
Focus Magazine - Fall 2016 - 16
Focus Magazine - Fall 2016 - Neuroscience: The Science of Collaboration
Focus Magazine - Fall 2016 - 18
Focus Magazine - Fall 2016 - Sustaining & Measuring Leadership Development
Focus Magazine - Fall 2016 - 20
Focus Magazine - Fall 2016 - 21
Focus Magazine - Fall 2016 - 22
Focus Magazine - Fall 2016 - 23
Focus Magazine - Fall 2016 - Wrapping Up the 45th LTEN Annual Conference
Focus Magazine - Fall 2016 - 25
Focus Magazine - Fall 2016 - 26
Focus Magazine - Fall 2016 - 27
Focus Magazine - Fall 2016 - 28
Focus Magazine - Fall 2016 - Selling Performance in the Field Visit Process
Focus Magazine - Fall 2016 - 30
Focus Magazine - Fall 2016 - 31
Focus Magazine - Fall 2016 - 32
Focus Magazine - Fall 2016 - 33
Focus Magazine - Fall 2016 - 34
Focus Magazine - Fall 2016 - 35
Focus Magazine - Fall 2016 - Medical Simulation: Is It Worth the Investment?
Focus Magazine - Fall 2016 - 37
Focus Magazine - Fall 2016 - 38
Focus Magazine - Fall 2016 - 39
Focus Magazine - Fall 2016 - Nonverbal Leadership
Focus Magazine - Fall 2016 - 41
Focus Magazine - Fall 2016 - 42
Focus Magazine - Fall 2016 - 43
Focus Magazine - Fall 2016 - 3 Technology Trends to Try
Focus Magazine - Fall 2016 - 45
Focus Magazine - Fall 2016 - Sales Training: Increasing the Likelihood of Success
Focus Magazine - Fall 2016 - 47
Focus Magazine - Fall 2016 - 48
Focus Magazine - Fall 2016 - Virtual How: Compensation, Incentives and Levels
Focus Magazine - Fall 2016 - 50
Focus Magazine - Fall 2016 - 51
Focus Magazine - Fall 2016 - Ad Index
Focus Magazine - Fall 2016 - Focus Contacts
Focus Magazine - Fall 2016 - 5 Questions with Michael Bungay Stanier
Focus Magazine - Fall 2016 - Cover3
Focus Magazine - Fall 2016 - Cover4
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