Focus Magazine - Fall 2016 - 20

COVERSTORY 1. Program Relevance Of primary importance in sustaining leadership development programs is a necessity for that program to be relevant to the participants in their day-in and day-out job responsibilities.  Is it meeting either a core need for a new manager or a specific need that is driven by the business unit? Without the participant finding relevance of the program to what they experience in their job responsibilities, a training professional would be hardpressed in making the program stick. From left to right: Omar McMillan, Medical Science Liaison Jeremy Smelstor, Sales Manager Cliff Spann, Sales Manager Beth Martens, Sales Manager Fred McCall, Medical Science Liaison Eric Ezell, Sales Manager Flip Williams, Sales Manager Kim Tushingham, Sales Manager Joe Penna, Associate Director, Field Sales Leadership Development Eddie Bahri, Sales Manager Matt Warren, Sales Manager Tom Hood, Deputy Director, Field Sales Leadership Development Craig Gross, Sales Manager Reed Hopkins, Associate Director, Field Sales Leadership Development 2. Setting the Stage in the Workshop Workshop should be set up and delivered in such a way that adult learning principles are regularly incorporated, including post-event action plans. It is most important to make sure that the content is "sticky" to the participants - making it relevant and memorable to them.  Organize the content in chunks so participants can easily follow along and make sure to make the content transfer obvious by pointing out what's in it for them. If participants are able to make an emotional connection to the workshop contents, they are far more likely to remember and implement what they have learned. 3. Leverage the Leader One of the most under-appreciated facts about sustainment training programs, let alone leadership development programs, is the importance of the colleague's manager in sustaining the learnings. e more involved the colleague's leader is before and aer the training, the more likely it is that the colleague will take the training seriously and incorporate the key behavioral changes from the training. Consider following up with the colleague's manager before and aer a training event; giving them an overview of the program, expected behavioral change and tips on how they can coach the colleague in order to make that behavioral change stick. for sustainment.  ere are any number of technology tools that allow us now to effectively use pulse learning and micro-learning. Not only does this allow us to meet the learner where they are in a convenient fashion and interact with them more oen, but most systems are capable of providing powerful analytics regarding use proficiency and learning. Top row: Reed Hopkins, Associate Director, Field Sales Leadership Development Tom Hood, Deputy Director, Field Sales Leadership Development Jeremy Smelstor, Sales Manager Joe Penna, Associate Director, Field Sales Leadership Development Bottom row: Libby Howe, Sales Manager Nancy Golden, Sales Manager Adele Wildermuth, Marketing Manager 4. Pulse and Micro-Learning We mentioned earlier the importance of any of these sustainment techniques to be convenient and done oen 20 FOCUS | FALL 2016 | www.L-TEN.org http://www.L-TEN.org

Table of Contents for the Digital Edition of Focus Magazine - Fall 2016

Focus Magazine
From the President: Discovering the 'Why'
Table of Contents
Table of Contents
Guest Editor: Going Mobile for Learning
Directions: The Art of Customer Service
Front of the Room: Don't Fear the Cricket
Neuroscience: The Science of Collaboration
Sustaining & Measuring Leadership Development
Wrapping Up the 45th LTEN Annual Conference
Selling Performance in the Field Visit Process
Medical Simulation: Is It Worth the Investment?
Nonverbal Leadership
3 Technology Trends to Try
Sales Training: Increasing the Likelihood of Success
Virtual How: Compensation, Incentives and Levels
Ad Index
Focus Contacts
5 Questions with Michael Bungay Stanier
Focus Magazine - Fall 2016 - Intro
Focus Magazine - Fall 2016 - Focus Magazine
Focus Magazine - Fall 2016 - Cover2
Focus Magazine - Fall 2016 - 3
Focus Magazine - Fall 2016 - 4
Focus Magazine - Fall 2016 - From the President: Discovering the 'Why'
Focus Magazine - Fall 2016 - 6
Focus Magazine - Fall 2016 - Table of Contents
Focus Magazine - Fall 2016 - 8
Focus Magazine - Fall 2016 - Table of Contents
Focus Magazine - Fall 2016 - 10
Focus Magazine - Fall 2016 - Guest Editor: Going Mobile for Learning
Focus Magazine - Fall 2016 - 12
Focus Magazine - Fall 2016 - Directions: The Art of Customer Service
Focus Magazine - Fall 2016 - 14
Focus Magazine - Fall 2016 - Front of the Room: Don't Fear the Cricket
Focus Magazine - Fall 2016 - 16
Focus Magazine - Fall 2016 - Neuroscience: The Science of Collaboration
Focus Magazine - Fall 2016 - 18
Focus Magazine - Fall 2016 - Sustaining & Measuring Leadership Development
Focus Magazine - Fall 2016 - 20
Focus Magazine - Fall 2016 - 21
Focus Magazine - Fall 2016 - 22
Focus Magazine - Fall 2016 - 23
Focus Magazine - Fall 2016 - Wrapping Up the 45th LTEN Annual Conference
Focus Magazine - Fall 2016 - 25
Focus Magazine - Fall 2016 - 26
Focus Magazine - Fall 2016 - 27
Focus Magazine - Fall 2016 - 28
Focus Magazine - Fall 2016 - Selling Performance in the Field Visit Process
Focus Magazine - Fall 2016 - 30
Focus Magazine - Fall 2016 - 31
Focus Magazine - Fall 2016 - 32
Focus Magazine - Fall 2016 - 33
Focus Magazine - Fall 2016 - 34
Focus Magazine - Fall 2016 - 35
Focus Magazine - Fall 2016 - Medical Simulation: Is It Worth the Investment?
Focus Magazine - Fall 2016 - 37
Focus Magazine - Fall 2016 - 38
Focus Magazine - Fall 2016 - 39
Focus Magazine - Fall 2016 - Nonverbal Leadership
Focus Magazine - Fall 2016 - 41
Focus Magazine - Fall 2016 - 42
Focus Magazine - Fall 2016 - 43
Focus Magazine - Fall 2016 - 3 Technology Trends to Try
Focus Magazine - Fall 2016 - 45
Focus Magazine - Fall 2016 - Sales Training: Increasing the Likelihood of Success
Focus Magazine - Fall 2016 - 47
Focus Magazine - Fall 2016 - 48
Focus Magazine - Fall 2016 - Virtual How: Compensation, Incentives and Levels
Focus Magazine - Fall 2016 - 50
Focus Magazine - Fall 2016 - 51
Focus Magazine - Fall 2016 - Ad Index
Focus Magazine - Fall 2016 - Focus Contacts
Focus Magazine - Fall 2016 - 5 Questions with Michael Bungay Stanier
Focus Magazine - Fall 2016 - Cover3
Focus Magazine - Fall 2016 - Cover4
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