Focus Magazine - Summer 2016 - (Page 5)

FROM THE PRESIDENT Mary Myers Training, Leaders & Collaboration We must collaborate with managers to create memory muscle. hope you're ready for a quiz: I have a few questions for you. Here's one good question to start with: As a leader in training and development, where do you believe your managers have the greatest impact on a new hire? Chances are you already have an answer to that for your organization. But have you appreciated how valuable your role is in terms of ensuring that impact? Training, knowledge and experience of the workforce are three linchpins to organizational success. If you think more deeply, the questions you have to address are: * What driver ensures training sticks? I * How do you make knowledge become muscle memory? First-line managers are vital to the success of any organization and must be embedded into the learning curriculum of the employees. To be most effective, they too need to have development programs that capitalize on education, training and experience, with a foundation in ethics, morals and values. So let me ask that first question again: As a leader in training and development, where do you believe your managers have the greatest impact on a new hire? e answers I always receive are aer Phase 1 training or aer a launch training program. In reality, the attitude and skill of the field leader is crucial before both Phase 1 training and pre-launch training. eir attitude, what they value and how they communicate sets the tone and cadence for training and in the transfer of knowledge. If the sales leaders don't think something is important, this feeling is transferred to the team and will impact the overall readiness of the organization. Leaders are vital to the success prior to, during and aer the learning events. Period. As trainers and as leaders, we must collaborate with managers to create memory muscle using different training tools, such as gamification, the knowledge minute, virtual challenges and other innovative methods. Investing in more training when the knowledge does not become embedded becomes a costly mistake. You know your learners and organization best, and you no doubt already have a good sense of what works and what doesn't in terms of learning transfer and retention. ere's data and research and best practices to fall back on, but you also have to trust your gut, your instincts and your experience. Seek out the solutions that will have the necessary impact and experiment with delivery options and learning styles. Remember what omas Edison said: "Our greatest weakness lies in giving up. e most certain way to succeed is always to try just one more time." It's also important to note that success is typically a team effort, so be sure to position training in your organization as a resource for collaboration, a platform for partnership that can produce great things. is helps you get the buy-in positive outcome you need. Of course, there's only so much trainers can control, which is why the collaborative approach is mandatory. Learners have to bring the effort, managers have to bring the support, training has to bring the tools. When those things come together, magic happens. One last question for you to consider: Are you really investing in your leaders and field trainers, versus simply fulfilling orders? ■ Mary Myers is president of LTEN and director of training for Bayer Healthcare. Email Mary at mary.myers@bayer.com. FOCUS | SUMMER 2016 | www.L-TEN.org 5 http://www.L-TEN.org

Table of Contents for the Digital Edition of Focus Magazine - Summer 2016

Focus Magazine
From the President: Training, Leaders & Collaboration
Table of Contents
Table of Contents
Guest Editor: LTEN: What's in a Legacy?
Directions: Celebrating 45 Years of Enthusiasm
Front of the Room: Calling Audibles
Neuroscience: The Science of User Experience
LTEN at 45: Community, Clarity and Careers
How to Train the 'Creepy' Out of Closing
Creating the Value Proposition for Mentoring
Creating the Next Generation of Life Sciences Learning
The Power of Quiet: Debunking the Myths
Mobile-Friendly vs. Mobile-First
What Kid's Soccer Teaches You About Selling
Virtual How: Instructor-Led Virtual Classrooms
Ad Index
Focus Contacts
5 Questions with DJ Mitsch

Focus Magazine - Summer 2016

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