Synergy - March/April 2013 - 4

author submission guidelines
If you are interested in writing an article for SYNERGY, submissions are requested as text
saved in Word format and e-mailed to twojtalewicz@namss.org. You should include a
one-paragraph biography and an author photo if available (300 dpi or better if submitted
electronically). If you send an original photo print, send to Managing Editor, SYNERGY
(NAMSS), 300 N. Wabash Ave., Suite 2000, Chicago, IL 60611. All articles are subject to
acceptance and editing. Author’s e-mail address may be published unless the author
requests otherwise prior to publication. The ideal length of articles is 500–750 words and
accompanied by quality photographs (color or black/white) and hard copy backup of any
charts, graphs, or other supporting artwork. All articles are subject to publication at the
NAMSS Web site at www.namss.org. Industry-related articles normally appear within
three issues of receipt.

guidelines for ce article submissions
Anyone submitting an article published in SYNERGY is eligible for NAMSS approved
credits. The article must address an industry-related issue or topic, and must be at least
1,500 words. The author also must include 10 True/False or multiple choice questions
and answers that relate clearly and directly to the article’s content. Articles should be
sent to the SYNERGY managing editor. Request for credits must be made in writing and
must accompany the article. Upon receipt of the article, it will be determined whether
or not the article meets the criteria. If it does, it will be forwarded to the editor of
SYNERGY for eligibility confirmation. A maximum of three credits for each accepted
article will be granted. The editor will notify the author of the article in writing of the
number of credits awarded. Credits will not be granted on a retroactive basis. If the
article does not meet the criteria for awarding credits, the editor will notify the author of
the article in writing. CE articles appear in the order in which they are received, unless
content is deemed time-sensitive by the editor.

letters to the editor
Send to SYNERGY Letters, 2025 M Street, NW, #800, Washington, DC 20036, fax
202/367-2196 or e-mail info@namss.org. Include a return address and daytime phone
number. We reserve the right to edit all letters. All published letters become the property
of SYNERGY.

advertising information
Advertising material must be submitted electronically. If you would like to
receive information on advertising in SYNERGY, contact Kelly Miller, M.J. Mrvica
Associates, Inc., 2 West Taunton Ave., Berlin, NJ 08009, phone 856/768-9360, or
e-mail kmiller@mrvica.com.

SYNERGY

NAMSS Board of Directors

2025 M Street, NW, #800,
Washington, DC 20036
Phone: 202/367-1196
Fax: 202/367-2196
Online: www.namss.org

2013 NAMSS Leadership

Editor

President-Elect

John R Pastrano, BBA,
CPCS, CPMSM
Director, Medical Staff Services
Centennial Medical Center
12505 Lebanon Road
Frisco, TX 75035
PH: (972) 963-3078
FAX: (972) 963-3929
John.Pastrano@tenethealth.com

Managing Editor
Theresa Wojtalewicz
Editorial Offices
330 N. Wabash Ave., Suite 2000
Chicago, IL 60611
Phone: 312/673-5870
Fax: 312/245-1094
E-mail: twojtalewicz@namss.org

Assistant Editor
Alexa Schlosser
Editorial Offices
330 N. Wabash Ave., Suite 2000
Chicago, IL 60611
Phone: 312/673-5791
Fax: 312/245-1094
E-mail: aschlosser@namss.org

President
Melissa Walters, MHA, CPCS, CPMSM

John R. Pastrano, CPCS, CPMSM, BBA

Immediate Past President
Constance E. Riedel, BS, CPMSM, CPCS

Treasurer
Linda M. Waldorf, BS, CPMSM, CPCS

Secretary
Bonnie Gutierrez, BHA, CPCS, CPMSM

Directors At Large
Christina Cabral, MBA, CPCS, CPMSM
Katie Engel, MS, CPMSM
Tiffany A. Johnson, CPCS, CPMSM
Nancy C. Lian, CPCS, CPMSM
Diane M. Meldi, MBA, CPCS, CPMSM
Kimberly Pakney, CPMSM, CPCS
Deborah M. Potter, CPMSM, CPCS
Faith E. Rhoades, CPMSM, MMHC
Amy A. Wade, BA, CPMSM, CPCS

Public Member
Paul A. Verardi, Esq.

Executive Director
Lynn Boyd

advErtisEr’s indEx
ABMS Solutions/Certifacts OnLine  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 25
American Medical Association  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3
American Osteopathic Information Association .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9

namss customer service
To promote the highest quality of service to members, patrons, and general public.
Ensuring excellence in the fulfillment of operations, programs, and services under the
NAMSS Mission Statement.
Standards of Excellence: We strive to be friendly, courteous, and timely in service to
members and others. We ensure timely responses to questions, inquiries, and voice
messages, striving for a 24-hour response. We ensure timely response to e-mail
communication, striving for a 48-hour response. We ensure qualified responses or
referrals to individuals when certification, professional, or technical clarification is
necessary in responding to questions. We ensure the integrity and confidentiality of
all communications.

Applied Statistics & Management, Inc .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .IFC
Buchanan & Associates  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32
Cactus Software  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7
CAMSS  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 28
CBR Associates  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 21
C Mobley & Associates  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32
Edge-U-Cate The Credentialing School .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 23
Hardenbergh Group  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 5
HC Pro  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11
Healthline Systems  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .Skyscraper Left, 27
Intellisoft .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 1
Morrisey Associates, Inc . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . Sponsorship Page, Leaderboard
Vistar Technologies  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .Skyscraper Right

SYNERGY is published bimonthly by the National Association Medical Staff Services. SYNERGY strives to provide timely, practical information to help NAMSS members keep up-to-date on the issues that
impact their day-to-day business. Editorial coverage in SYNERGY addresses information, trends, and events of interest to the entire medical services industry. Statements of fact and opinion are those of the
author and do not necessarily imply or reflect the opinion of NAMSS, its board of directors, members, or staff. Comments regarding the editorial content of SYNERGY should be directed to the editor.
Materials in this publication may not be reprinted in any form without written permission from NAMSS. Send letters to the editor, subscription requests, and address changes to SYNERGY, 2025 M Street,
NW, #800, Washington, DC 20036, 202/367-1196, fax 202/367-2196, or online www.namss.org. Subscriptions to SYNERGY are a benefit of membership in NAMSS; if you would like to receive
information on becoming a NAMSS member, contact NAMSS Headquarters, 2025 M Street, NW, #800, Washington, DC 20036, 202/367-1196, fax 202/367-2196, or online www.namss.org.
© 2013 NAMSS • JO 50178

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Synergy - March/April 2013

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