Synergy - May/June 2014 - 4

author submission guidelines
If you are interested in writing an article for SYNERGY, submissions are requested as text
saved in Word format and emailed to krehan@namss.org. You should include a oneparagraph biography and an author photo if available (300 dpi or better if submitted
electronically). If you send an original photo print, send to Managing Editor, SYNERGY
(NAMSS), 330 N. Wabash Ave., Suite 2000, Chicago, IL 60611. All articles are subject to
acceptance and editing. Author's email address may be published unless the author
requests otherwise prior to publication. The ideal length of articles is 500-750 words and
accompanied by quality photographs (color or black/white) and hard copy backup of any
charts, graphs, or other supporting artwork. All articles are subject to publication on the
NAMSS Web site at www.namss.org. Industry-related articles normally appear within
three issues of receipt.

guidelines for ce article submissions
Anyone submitting an article published in SYNERGY is eligible for NAMSS approved
credits. The article must address an industry-related issue or topic, and must be at least
1,500 words. The author also must include 10 True/False or multiple choice questions
and answers that relate clearly and directly to the article's content. Articles should be
sent to the SYNERGY managing editor. Request for credits must be made in writing and
must accompany the article. Upon receipt of the article, it will be determined whether
or not the article meets the criteria. If it does, it will be forwarded to the editor of
SYNERGY for eligibility confirmation. A maximum of three credits for each accepted
article will be granted. The editor will notify the author of the article in writing of the
number of credits awarded. Credits will not be granted on a retroactive basis. If the
article does not meet the criteria for awarding credits, the editor will notify the author
of the article. CE articles appear in the order in which they are received, unless content
is deemed time-sensitive by the editor.

letters to the editor
Send to SYNERGY Letters, 2025 M Street, NW, #800, Washington, DC 20036, fax
202/367-2196 or email info@namss.org. Include a return address and daytime phone
number. We reserve the right to edit all letters. All published letters become the property
of SYNERGY.

advertising information
Advertising material must be submitted electronically. If you would like to
receive information on advertising in SYNERGY, contact Kelly Miller, M.J. Mrvica
Associates, Inc., 2 West Taunton Ave., Berlin, NJ 08009, phone 856/768-9360, or email
kmiller@mrvica.com.

namss customer service
To promote the highest quality of service to members, patrons, and the general public,
we ensure excellence in the fulfillment of operations, programs, and services under the
NAMSS Mission Statement.
Standards of Excellence: We strive to be friendly, courteous, and timely in service to
members and others. We ensure timely responses to questions, inquiries, and voice
messages, striving for a 24-hour response. We ensure timely response to e-mail
communication, striving for a 48-hour response. We ensure qualified responses or
referrals to individuals when certification, professional, or technical clarification is
necessary in responding to questions. We ensure the integrity and confidentiality of
all communications.

SYNERGY

2025 M Street, NW, #800,
Washington, DC 20036
Phone: 202/367-1196
Fax: 202/367-2196
Online: www.namss.org

Editor

Linda M Waldorf, BS,
CPMSM, CPCS
Director, UNC OMSS and CCO
UNC Health Care System
CB 7600
101 Manning Drive
Chapel Hill, NC 27514
Phone: 919/966-1660
Fax: 919/843-0055
Email: Linda.Waldorf@unch.unc.edu

managing Editor
Kelly Rehan
Editorial Offices
330 N. Wabash Ave., Suite 2000
Chicago, IL 60611
Phone: 312/673-4889
Fax: 312/245-1094
Email: krehan@namss.org

assoCiatE Editor
Emily Schmitt
Editorial Offices
330 N. Wabash Ave., Suite 2000
Chicago, IL 60611
Phone: 312/673-4723
Fax: 312/245-1094
Email: eschmitt@namss.org

NAMSS Board of Directors
2014 NAMSS Leadership
President
John Pastrano, BBA, CPCS, CPMSM

Immediate Past President
Melissa Walters, MHA, CPMSM, CPCS,
MSOW-C

President-Elect
Linda Waldorf, BS, CPMSM, CPCS

Secretary-Treasurer
Bonnie Gutierrez, BHA, CPCS, CPMSM

Directors At Large
Katie Engel, MS, CPMSM
Christine (Chris) Hinton, CPCS, CPMSM
Christi Irwin, BA, CPCS, CPMSM
Tiffany Johnson, CPCS, CPMSM
Nancy Lian, CPCS, CPMSM
Deborah (Debi) Potter, CPMSM, CPCS
Rachelle Silva, BS, CPMSM, CPCS
Faith E. Rhoades, CPMSM, MMHC
Amy A. Wade, BA, CPMSM, CPCS

Public Member
G. Mark Montgomery, MD, MMM

Executive Director
Lynn Boyd

advErtisEr's indEx
ABMS Solutions/CertiFACTS OnLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
American Medical Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
American Osteopathic Information Association . . . . . . . . . . . . . . . . . . . . . . . . . 9
Applied Statistics & Management, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IFC
Buchanan & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Cactus Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bottom Banner, 7
CBR Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
C Mobley & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Edge-U-Cate The Credentialing School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Greeley. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hardenbergh Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Healthline Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Skyscraper Left, 15
IntelliSoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Morrisey Associates, Inc. . . . . . . . . . . . . . . . . . . . Sponsorship Page, Leaderboard
PreCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Vistar Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Skyscraper Right

SYNERGY is published bimonthly by the National Association Medical Staff Services. SYNERGY strives to provide timely, practical information to help NAMSS members keep up-to-date on the issues that
impact their day-to-day business. Editorial coverage in SYNERGY addresses information, trends, and events of interest to the entire medical services industry. Statements of fact and opinion are those of the
author and do not necessarily imply or reflect the opinion of NAMSS, its board of directors, members, or staff. Comments regarding the editorial content of SYNERGY should be directed to the editor.
Materials in this publication may not be reprinted in any form without written permission from NAMSS. Send letters to the editor, subscription requests, and address changes to SYNERGY, 2025 M Street,
NW, #800, Washington, DC 20036, 202/367-1196, fax 202/367-2196, or online www.namss.org. Subscriptions to SYNERGY are a benefit of membership in NAMSS; if you would like to receive
information on becoming a NAMSS member, contact NAMSS Headquarters, 2025 M Street, NW, #800, Washington, DC 20036, 202/367-1196, fax 202/367-2196, or online www.namss.org.
© 2014 NAMSS * JO 50178

4

/

SYNERGY MAY/JUNE 2014


http://www.namss.org http://www.namss.org http://www.namss.org http://www.namss.org

Synergy - May/June 2014

Table of Contents for the Digital Edition of Synergy - May/June 2014

Table of Contents
Synergy - May/June 2014 - Intro
Synergy - May/June 2014 - Cover1
Synergy - May/June 2014 - Cover2
Synergy - May/June 2014 - 1
Synergy - May/June 2014 - Table of Contents
Synergy - May/June 2014 - 3
Synergy - May/June 2014 - 4
Synergy - May/June 2014 - 5
Synergy - May/June 2014 - 6
Synergy - May/June 2014 - 7
Synergy - May/June 2014 - 8
Synergy - May/June 2014 - 9
Synergy - May/June 2014 - 10
Synergy - May/June 2014 - 11
Synergy - May/June 2014 - 12
Synergy - May/June 2014 - 13
Synergy - May/June 2014 - 14
Synergy - May/June 2014 - 15
Synergy - May/June 2014 - 16
Synergy - May/June 2014 - 17
Synergy - May/June 2014 - 18
Synergy - May/June 2014 - 19
Synergy - May/June 2014 - 20
Synergy - May/June 2014 - 21
Synergy - May/June 2014 - 22
Synergy - May/June 2014 - 23
Synergy - May/June 2014 - 24
Synergy - May/June 2014 - 25
Synergy - May/June 2014 - 26
Synergy - May/June 2014 - 27
Synergy - May/June 2014 - 28
Synergy - May/June 2014 - 29
Synergy - May/June 2014 - 30
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_2020q4
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_2020q3
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_2020q2
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_2020q1
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20191112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20190910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20190708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20190506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20190304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20190102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20181112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20180910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20180708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20180506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20180304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20180102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20171112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20170910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20170708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20170506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20170304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20170102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20161112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20160910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20160708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20160506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20160304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20160102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20151112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20150910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20150708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20150506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20150304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20150102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20141112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20140910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20140708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20140506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20140304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20140102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20131112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20130910
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20130708
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20130506
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20130304
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20130102
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20121112
https://www.nxtbook.com/nxtbooks/NAMSS/synergy_20121011
https://www.nxtbookmedia.com