For the Defense - Vol. 5, Issue 4 - 6

A Way Forward
The Shift

A

t the start of 2020, we were settled into our
respective practices in northeast Pennsylvania.
Our office and business structures were proven,
clients were confident in our abilities, and our biggest
challenge was finding the time and path to the best
possible outcomes for our clients.
Clients contacted us for peace and answers.
Despite the stress they were experiencing, we were
in calmer waters and could counsel them through
their circumstances. We valued the attorney-client
relationship and were hired for our competence,
experience, and reputation.
But as the global pandemic hit, nothing was
guaranteed anymore. Court was indefinitely postponed
in most circumstances. Existing clients stopped paying
bills. New clients were not calling. What had just
happened to our steady, reliable practices?

Reimagining and Adaptation
Continuing to operate a law office during quarantine
required new means of availability and access to
6

For The Defense l Vol. 5, Issue 4

Syzane Arifaj and
Brian Jordan

courts, colleagues, and our clients. We scrambled to
modify home office workspaces and adapt to new
technologies. Of course, this happened in conjunction
with making significant changes in our own lives. The
line between personal space and professional space
blurred instantly. These challenges were immediately
felt by both of us-Brian, as a father of two, who
previously worked primarily from his office, now
worked from home and Syzane similarly missed her
office space and camaraderie, as well as her paper files.
The financial concerns were distressing. Each of
us received assistance from the Paycheck Protection
Program (PPP) to bridge the gap until the local courts
reopened. PACDL was incredibly helpful by providing a
webinar on the process and Syzane's PPP loan for her
solo practice was funded in the first round. Syzane was
also able to help other local colleagues with the process.
Brian was able to retain all staff through the quarantine
period with his firm's PPP loan and ultimately, was
able to retain his entire workforce. Syzane had steady
income streams including a judicial appointment as a
hearing officer and municipal solicitor position prior to
the pandemic. Many of our colleagues with different
practice models, especially those in areas with higher
commercial rents, have continued to adapt by reducing



For the Defense - Vol. 5, Issue 4

Table of Contents for the Digital Edition of For the Defense - Vol. 5, Issue 4

Contents
For the Defense - Vol. 5, Issue 4 - 1
For the Defense - Vol. 5, Issue 4 - 2
For the Defense - Vol. 5, Issue 4 - Contents
For the Defense - Vol. 5, Issue 4 - 4
For the Defense - Vol. 5, Issue 4 - 5
For the Defense - Vol. 5, Issue 4 - 6
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