BXP - Vol 3 No 4 May/June 2019 - 15

15

terms of happiness compared to the numbers achieved
by other designs. That design could have died in that
moment."

DELIVERING TRANSFORMATIVE DESIGN

Understanding that the brand's underlying need in the

} Understand the people and the parameters
involved in the brand

delivering happiness goal is to create an emotional
connection, Cullen knew that the brand outreach had to
feel authentic, and fake ice droplets wouldn't cut it. "Over
the weekend, I went back and gathered all the research
results, including all of the anecdotal elements from the
consumers," she recalls. "And I did something new at

} Look to deliver emotional engagement versus
on-trend executions
} Use your design communication skills to
explain the value of your concepts
} Be curious about other perspectives and help
others understand your point of view

the time, this was back in 2005 or 2006. I put together
word clouds. These word clouds painted in the consumer
participants' own language a story of happiness. Seeing
those words in that organizational hierarchy told the
story about happiness experienced from seeing the pure
red and nostalgia. Finding a way to creatively recognize
the value of the emotion behind the design helped us
fight hard for a design that was contemporary and classic
at the same time and which ultimately won the first-ever
Design Grand Prix award at the Cannes Lions."
Helping guide the other project stakeholders to understanding the value of the simple, clean Red Coke Design
was important to Cullen. "I see myself as a leader wanting
to embody a softer type of power that allows change to
happen," she explains. "I want to be this kind of leaning-in
and giver person. My leadership is not the command-andcontrol, in-your-face, march-forward-first kind. Because
of my temperament and what I found to be effective
situationally, I seek to pause and assess the situation, see
some big key goals and needs, and then clarify those for
others. The basis of good design is context building and
that curiosity and keen observation. The beauty of working within a team is that we're all living in the same world
and yet we can see different things."
This openness, Cullen asserts, will also help show her the
next step in her career. "I've always been open to what's
next," she says, "and there's never been a lack of what's
next. So I know the ideal situation will emerge. When
evaluating options, my question to myself has always
been, 'Can I help activate or help make change happen in
this role? Can I be a power that can help transform something and make it better?'" x

BXPMAGAZINE.COM


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BXP - Vol 3 No 4 May/June 2019

Table of Contents for the Digital Edition of BXP - Vol 3 No 4 May/June 2019

BXP - Vol 3 No 4 May/june 2019
Contents
Editor’s Letter
The Scene
Chief Experience Officer Series: Moira Cullen
Capturing Brand Value From the Smart Pack
The Toolbox
The Last Word
Augmented Reality Delivers Real Results
High-Tech Fashion
Ndex of Advertisers
The List
BXP - Vol 3 No 4 May/June 2019 - Intro
BXP - Vol 3 No 4 May/June 2019 - BB1
BXP - Vol 3 No 4 May/June 2019 - BB2
BXP - Vol 3 No 4 May/June 2019 - BXP - Vol 3 No 4 May/june 2019
BXP - Vol 3 No 4 May/June 2019 - Cover2
BXP - Vol 3 No 4 May/June 2019 - 1
BXP - Vol 3 No 4 May/June 2019 - Contents
BXP - Vol 3 No 4 May/June 2019 - 3
BXP - Vol 3 No 4 May/June 2019 - 4
BXP - Vol 3 No 4 May/June 2019 - 5
BXP - Vol 3 No 4 May/June 2019 - Editor’s Letter
BXP - Vol 3 No 4 May/June 2019 - 7
BXP - Vol 3 No 4 May/June 2019 - The Scene
BXP - Vol 3 No 4 May/June 2019 - 9
BXP - Vol 3 No 4 May/June 2019 - 10
BXP - Vol 3 No 4 May/June 2019 - 11
BXP - Vol 3 No 4 May/June 2019 - Chief Experience Officer Series: Moira Cullen
BXP - Vol 3 No 4 May/June 2019 - 13
BXP - Vol 3 No 4 May/June 2019 - 14
BXP - Vol 3 No 4 May/June 2019 - 15
BXP - Vol 3 No 4 May/June 2019 - 16
BXP - Vol 3 No 4 May/June 2019 - A1
BXP - Vol 3 No 4 May/June 2019 - A2
BXP - Vol 3 No 4 May/June 2019 - A3
BXP - Vol 3 No 4 May/June 2019 - Capturing Brand Value From the Smart Pack
BXP - Vol 3 No 4 May/June 2019 - A5
BXP - Vol 3 No 4 May/June 2019 - A6
BXP - Vol 3 No 4 May/June 2019 - A7
BXP - Vol 3 No 4 May/June 2019 - A8
BXP - Vol 3 No 4 May/June 2019 - A9
BXP - Vol 3 No 4 May/June 2019 - A10
BXP - Vol 3 No 4 May/June 2019 - A11
BXP - Vol 3 No 4 May/June 2019 - A12
BXP - Vol 3 No 4 May/June 2019 - A13
BXP - Vol 3 No 4 May/June 2019 - The Toolbox
BXP - Vol 3 No 4 May/June 2019 - A15
BXP - Vol 3 No 4 May/June 2019 - A16
BXP - Vol 3 No 4 May/June 2019 - A17
BXP - Vol 3 No 4 May/June 2019 - A18
BXP - Vol 3 No 4 May/June 2019 - A19
BXP - Vol 3 No 4 May/June 2019 - A20
BXP - Vol 3 No 4 May/June 2019 - A21
BXP - Vol 3 No 4 May/June 2019 - A22
BXP - Vol 3 No 4 May/June 2019 - A23
BXP - Vol 3 No 4 May/June 2019 - The Last Word
BXP - Vol 3 No 4 May/June 2019 - A25
BXP - Vol 3 No 4 May/June 2019 - A26
BXP - Vol 3 No 4 May/June 2019 - A27
BXP - Vol 3 No 4 May/June 2019 - A28
BXP - Vol 3 No 4 May/June 2019 - A29
BXP - Vol 3 No 4 May/June 2019 - Augmented Reality Delivers Real Results
BXP - Vol 3 No 4 May/June 2019 - 47
BXP - Vol 3 No 4 May/June 2019 - 48
BXP - Vol 3 No 4 May/June 2019 - 49
BXP - Vol 3 No 4 May/June 2019 - 50
BXP - Vol 3 No 4 May/June 2019 - 51
BXP - Vol 3 No 4 May/June 2019 - 52
BXP - Vol 3 No 4 May/June 2019 - 53
BXP - Vol 3 No 4 May/June 2019 - 54
BXP - Vol 3 No 4 May/June 2019 - 55
BXP - Vol 3 No 4 May/June 2019 - High-Tech Fashion
BXP - Vol 3 No 4 May/June 2019 - 57
BXP - Vol 3 No 4 May/June 2019 - 58
BXP - Vol 3 No 4 May/June 2019 - Ndex of Advertisers
BXP - Vol 3 No 4 May/June 2019 - The List
BXP - Vol 3 No 4 May/June 2019 - Cover3
BXP - Vol 3 No 4 May/June 2019 - Cover4
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