Experience Retail Now
CONTENTS
AUG UST 2012
Vol. 143, No. 8
26
COLUMNS
4 5 6
FROM THE EDITOR VMSD EDITORIAL ADVISORY BOARD THE GOODS
IRDC Preview Insight on millennials from IRDC Roadshow Smartphones are ringing up sales Five ways to integrate technology into your stores now Surfacing materials
10 NEXT STORE
53 SHOWROOM 59 AD INDEX
60 CHECKING OUT
Retail consultant Bob Phibbs
28
F E AT U R E S
12
DRESS UP WITH A TWIST
Urban Outfitters brings frilly, feminine fun to Chicago with a new BHLDN boutique. Modern shopper insights technology is making it easier for retailers to get into the minds of shoppers. VMSD’s European editor discusses some unusual store design and visual trends that are making waves across the continent.
18
THROUGH THE EYES OF THE CONSUMER THE YEAR OF THE UNEXPECTED PLAY TIME
22
26
ON VMSD.com
Exclusives in August
SHOW TIME
Lingerie retailer Ann Summers spices up the U.K. with a new store format for adults. Department stores turn to updated interiors, customer amenities and refined brand offerings to create points of distinction.
28
TASK MASTERS
HMI brings five furniture divisions together under one roof inside its new showroom.
On the cover Urban Outfitters is rewriting the rules on event and bridal
REVIEW: ICFF
retailing with its BHLDN concept, which opened a second location in Chicago this past spring.
PHOTOGRAPHY: DEREK HENDERSON AND SAMUEL NIXON, SYDNEY, AUSTRALIA
VMSD’s New York editor shares highlights from this year’s show.
2 AUGUST 2012 | vmsd.com
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Table of Contents for the Digital Edition of VMSD - August 2012