VMSD - May 2013 - (Page 62)
VS
VMSD SHOWROOM
TECHNOLOGY:
INSTALLATION’S NEWEST FIXTURE
Whether you’re planning a small-scale fixture
install or a global rollout, a tech-driven installation service is likely in your future.
While companies differ on exact services
offered, almost all are integrating technology,
says Randall Miller, project manager, WD Partners (Dublin, Ohio). More recently, online client
portals are becoming the norm as electronic
gateways to organized files and project information, all accessible through a web browser,
enable retailers to be more involved with the
process.
“[WD Partners] has client portals where we
keep all communications for a given project:
emails, schedules, shipping manifests,” Miller says.
“Anything that has to do with that particular loca-
tion can be easily brought up on a smartphone or tablet.”
Smartphones and other technology ease installations by providing real-time updates. “We can see via
GPS where our guys are and, if they’re not on-site, how
quickly they can get there,” Miller says. He adds that
smartphones improve on-site problem solving as well:
“In the old days, installers would call from the store and
attempt to describe a problem, whereas now, they can
snap a quick picture.”
And whether your installation is technology-driven
or not, a strong team is a must, Miller says. “The critical
element is communication. Everyone must know what’s
supposed to happen, when it’s supposed to happen
and who’s responsible for what. If you can keep those
things in mind, then generally, you’ll have a pretty successful install.” —Carly Hagedon
American Installation Companies
americaninstallationcompanies.com
This group of affiliated companies is joined
by common ownership, project managers
and installers, and offers services to retailers,
manufacturers and commercial businesses
throughout the U.S. and abroad.
Granger Contracting Company Inc.
grangercci.com
This installer provides construction services,
site surveys, project management of singletrade work, logistics and fixture installations
in North America. Past work includes special
projects for Banana Republic and Walmart.
62 MAY 2013 | vmsd.com
http://www.americaninstallationcompanies.com
http://www.grangercci.com
http://www.vmsd.com
Table of Contents for the Digital Edition of VMSD - May 2013
VMSD - May 2013
Contents
From the Editor
VMSDd Editorial Advisory Board
The Goods
California Couture
Ahead of the Curve
VMSD Designer Dozen 2013
East Meets West
Solving the World’s Problems
Retail Design Firm Resource Guide 2013
Showroom: Furniture
Showroom: Installation Services
Checking Out
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