VMSD - April 2017 - 16

NEXT STORE
By Brian Dyches, Contributing Writer

The 'Smart Store' Age

For decades, many of us in the design industry have grown
dependent on basic knowledge imparted on us from professors,
gurus, mentors and client experiences. In the world of shopper
behavior, insights and conventional wisdom, we believe customers
will take a certain path in a space and respond to well-lit displays in
predictable ways.
But do you ever stop to think about whether all of this will remain
meaningful in the age of "smart stores" (those enhanced with connected tech and artificial intelligence capabilities)? Could what we
previously considered to be true of customer preferences and behav-

16

april 2017

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vmsd.com

iors - and methods which have repeatedly worked for many of us
- simply be a thing of the past? In the rapidly advancing world of artificial intelligence (AI), the design profession may need to realize that its
own "disruption" may arrive sooner than anticipated.
AI is already in most of our lives, though you may not always recognize it. Thanks to Facebook, you are already in its presence every
time you tag a photo. Or that Google search field that somehow knows
what you're typing even before you finish - that's all AI.
So why am I making these prognostic claims for retail design?
Because lately, every technology show and conference I attend fea-

J ir s ak, sh utter s toc k

What artificial intelligence means for the customer journey.


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Table of Contents for the Digital Edition of VMSD - April 2017

VMSD - April 2017
Contents
From the Editor
VMSD Editorial Advisory Board
The Goods
Next Store
Design Dynamos
A Little Goes a Long Way
Eat, Pray, Slay
Strike a Pose
Showroom
Ad Index
Checking Out
VMSD - April 2017 - Intro
VMSD - April 2017 - BB1
VMSD - April 2017 - BB2
VMSD - April 2017 - VMSD - April 2017
VMSD - April 2017 - Cover2
VMSD - April 2017 - 1
VMSD - April 2017 - Contents
VMSD - April 2017 - 3
VMSD - April 2017 - From the Editor
VMSD - April 2017 - 5
VMSD - April 2017 - VMSD Editorial Advisory Board
VMSD - April 2017 - 7
VMSD - April 2017 - 8
VMSD - April 2017 - The Goods
VMSD - April 2017 - 10
VMSD - April 2017 - 11
VMSD - April 2017 - 12
VMSD - April 2017 - 13
VMSD - April 2017 - 14
VMSD - April 2017 - 15
VMSD - April 2017 - Next Store
VMSD - April 2017 - 17
VMSD - April 2017 - 18
VMSD - April 2017 - 19
VMSD - April 2017 - Design Dynamos
VMSD - April 2017 - 21
VMSD - April 2017 - 22
VMSD - April 2017 - 23
VMSD - April 2017 - 24
VMSD - April 2017 - 25
VMSD - April 2017 - 26
VMSD - April 2017 - 27
VMSD - April 2017 - 28
VMSD - April 2017 - 29
VMSD - April 2017 - 30
VMSD - April 2017 - 31
VMSD - April 2017 - A Little Goes a Long Way
VMSD - April 2017 - 33
VMSD - April 2017 - 34
VMSD - April 2017 - 35
VMSD - April 2017 - Eat, Pray, Slay
VMSD - April 2017 - 37
VMSD - April 2017 - 38
VMSD - April 2017 - 39
VMSD - April 2017 - 40
VMSD - April 2017 - 41
VMSD - April 2017 - Strike a Pose
VMSD - April 2017 - 43
VMSD - April 2017 - 44
VMSD - April 2017 - 45
VMSD - April 2017 - 46
VMSD - April 2017 - 47
VMSD - April 2017 - Showroom
VMSD - April 2017 - 49
VMSD - April 2017 - 50
VMSD - April 2017 - Ad Index
VMSD - April 2017 - 52
VMSD - April 2017 - 53
VMSD - April 2017 - 54
VMSD - April 2017 - 55
VMSD - April 2017 - Checking Out
VMSD - April 2017 - Cover3
VMSD - April 2017 - Cover4
VMSD - April 2017 - DCover1
VMSD - April 2017 - DCover2
VMSD - April 2017 - D1
VMSD - April 2017 - D2
VMSD - April 2017 - D3
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VMSD - April 2017 - D10
VMSD - April 2017 - D11
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