VMSD - September 2017 - T9

Store Redesign Metrics
Understanding what motivates retailers to execute a rede-
sign will help suppliers better serve their client. Knowing
the key metrics and how to measure them, that will help
suppliers show their value to the retailer.
Shop! found some variation in the importance of vari-
ous metrics as ratings varied among survey respondent
groups. The key to every successful project is making sure
these metrics are clearly defined and agreed upon at the
start of a project.

Designers on the other hand stated that sales per square
foot (23%) was the most important metric in determining
the success of a store redesign, followed by overall stores
sales (15%) and sales lift across all channels (15%). When
asked about the relative importance of other metrics,
96% of respondents stated brand perception was very/
extremely important and 82% stated brand awareness
as very/extremely important.
Finally, manufacturers stated overall sales and ROI were the
most important metrics in determining the success of a store
redesign (tied at 25% each). When asked about the relative
importance of other metrics, 88% stated brand awareness
and sales per square foot were very/extremely important.

Photo: iStock.com/fiphoto

For retailers, ROI (23%) was the most important metric in
determining the success of a store design followed by overall
store sales (17%), market share (10%) and conversion rates
(10%). However, when asked about the relative importance of
other metrics, 91% of respondents stated brand perception
was very/extremely important. 81% of respondents stated
brand awareness was very/extremely important.

KEY LEARNING:
Ultimately, a store is the reflection of its brand and
thus any design/redesign must reflect the values
and value of that brand. Helping the retailer achieve
such brand alignment and sales increases will help
ensure a continued position as a valued partner.

KEY SUCCESS METRICS: RETAILERS
% Very/Extremely Important

91%

87%

81%

81%

72%

71%

69%

69%

Brand
Perception

Overall
Store Sales

Brand
Awareness

Brand
Loyalty

ROI

Footfall
(in-store traffic)

Category
Sales

Sales per
Square Ft.

Source: 2016 Shop! ROI Standards: Store Redesign Survey

2017 Shop! ROI Standards: Store Redesign

9


http://www.iStock.com/fiphoto

Table of Contents for the Digital Edition of VMSD - September 2017

VMSD - September 2017
Contents
From the Editor
Vmsd Editorial Advisory Board
The Goods
Design Detail
New Beginnings
Tearing Down Walls
Car Talk
Special Report: Retail Lighting Design
Showroom
Ad Index
Checking Out
VMSD - September 2017 - Intro
VMSD - September 2017 - VMSD - September 2017
VMSD - September 2017 - Cover2
VMSD - September 2017 - 1
VMSD - September 2017 - Contents
VMSD - September 2017 - 3
VMSD - September 2017 - From the Editor
VMSD - September 2017 - 5
VMSD - September 2017 - Vmsd Editorial Advisory Board
VMSD - September 2017 - 7
VMSD - September 2017 - The Goods
VMSD - September 2017 - BI1
VMSD - September 2017 - BI2
VMSD - September 2017 - T1
VMSD - September 2017 - T2
VMSD - September 2017 - T3
VMSD - September 2017 - T4
VMSD - September 2017 - T5
VMSD - September 2017 - T6
VMSD - September 2017 - T7
VMSD - September 2017 - T8
VMSD - September 2017 - T9
VMSD - September 2017 - T10
VMSD - September 2017 - T11
VMSD - September 2017 - T12
VMSD - September 2017 - T13
VMSD - September 2017 - T14
VMSD - September 2017 - T15
VMSD - September 2017 - T16
VMSD - September 2017 - 9
VMSD - September 2017 - 10
VMSD - September 2017 - 11
VMSD - September 2017 - 12
VMSD - September 2017 - 13
VMSD - September 2017 - Design Detail
VMSD - September 2017 - 15
VMSD - September 2017 - 16
VMSD - September 2017 - 17
VMSD - September 2017 - New Beginnings
VMSD - September 2017 - 19
VMSD - September 2017 - 20
VMSD - September 2017 - 21
VMSD - September 2017 - 22
VMSD - September 2017 - 23
VMSD - September 2017 - 24
VMSD - September 2017 - 25
VMSD - September 2017 - 26
VMSD - September 2017 - 27
VMSD - September 2017 - 28
VMSD - September 2017 - 29
VMSD - September 2017 - 30
VMSD - September 2017 - 31
VMSD - September 2017 - 32
VMSD - September 2017 - 33
VMSD - September 2017 - 34
VMSD - September 2017 - 35
VMSD - September 2017 - 36
VMSD - September 2017 - 37
VMSD - September 2017 - Tearing Down Walls
VMSD - September 2017 - 39
VMSD - September 2017 - 40
VMSD - September 2017 - 41
VMSD - September 2017 - 42
VMSD - September 2017 - 43
VMSD - September 2017 - Car Talk
VMSD - September 2017 - 45
VMSD - September 2017 - 46
VMSD - September 2017 - Special Report: Retail Lighting Design
VMSD - September 2017 - 48
VMSD - September 2017 - 49
VMSD - September 2017 - 50
VMSD - September 2017 - 51
VMSD - September 2017 - 52
VMSD - September 2017 - 53
VMSD - September 2017 - 54
VMSD - September 2017 - 55
VMSD - September 2017 - 56
VMSD - September 2017 - 57
VMSD - September 2017 - 58
VMSD - September 2017 - 59
VMSD - September 2017 - 60
VMSD - September 2017 - Showroom
VMSD - September 2017 - 62
VMSD - September 2017 - 63
VMSD - September 2017 - 64
VMSD - September 2017 - 65
VMSD - September 2017 - 66
VMSD - September 2017 - Ad Index
VMSD - September 2017 - 68
VMSD - September 2017 - 69
VMSD - September 2017 - 70
VMSD - September 2017 - 71
VMSD - September 2017 - Checking Out
VMSD - September 2017 - Cover3
VMSD - September 2017 - Cover4
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