Bold Voices - August 2013 - (Page 22) FROM THE PRESIDENT Vicki Good A www.aacnboldvoicesonline.org 22 The wake is the results we leave behind. And the wake doesn’t lie and it doesn’t care about excuses. It is what it is. — Henry Cloud ugust brings summer fun, which can include boating, one of my favorite summer activities. Whether I’m aboard or sitting by the shore, I enjoy watching the subtly unique patterns of a boat’s wake. Henry Cloud says we can learn a lot from wakes. When the boat sails smoothly, the wake is calm and peaceful. When the boat struggles with a disruptive course, the choppiness can cause it to capsize. One day I realized each of us leaves a wake whenever we step forward in our personal and professional lives. Two factors influence our wake: what we do and who we do it with. What we do leads to outcomes each time we step forward. The outcomes come in small and big packages. I think the small ones may feel the most rewarding for many of us. Patients and families often comment about what nurses do that makes a difference in someone’s care. To nurses, it may seem obvious and small — sitting on a bed and listening, holding someone’s hand, inviting someone to spend extra time at the bedside or welcoming the visit of a beloved pet. But these small packages are huge for patients and families. They shape memories retold for years to come and cement why nurses continue to be the most trusted profession. What about the big packages? I think of colleagues we honored with national awards for success in eliminating or reducing healthcare-associated infections. And the more than 200 units whose excellence merited a Beacon Award for Excellence. We’ve all contributed to them without necessarily celebrating individual contributions. Then there are those we do it with — the relationships that influence our wake as we step forward. Lucian Leape talked about relationships during his keynote for the Patient Safety Summit at last May’s National Teaching Institute & Critical Care Exposition. As one of the earliest leaders of the patient safety movement, he shared a career-long appreciation for the profound impact of respect on teamwork, which becomes a casualty when communication, trust and mutual respect are lost. That’s why Virginia Mason Medical Center in Seattle recently trained more than 5,000 team members in how to respect each other. Based on Leape’s research, the fundamental behaviors include listening to understand, keeping one’s promises, being encouraging, expressing gratitude, sharing information, speaking up, walking in another person’s shoes and being a team player. After the training, 83 percent of the staff said the training engaged and informed them, and 77 percent experienced a greater sense of personal ownership for how they respect and support co-workers. It sounds a lot like putting the Golden Rule into professional practice, doesn’t it? As we pay closer attention to the wakes around us, let’s bring back some summertime souvenirs for each other. Sharing our packages, large and small, is one of the most meaningful gifts we can offer. Sharing also means learning from each others’ successes and mistakes. It’s one of the best ways to improve our practice. When I introduced Step Forward as our new theme, I reminded us that stepping forward isn’t always literal. Sometimes it requires us to step back or to the side in order to get onto the right forward path. Drop me a note, and tell me about the souvenirs you’ve given and the ones you’ve received. You can do that at facebook.com/aacnvickigood or stepforward@aacn.org. What Is Your Wake? http://www.aacnboldvoicesonline.org http://www.facebook.com/aacnvickigood Table of Contents for the Digital Edition of Bold Voices - August 2013 Bold Voices - August 2013 Front Another Angle Seamless Staff Leadership Transition Is Goal of AACN's CEO Search A Pool of Exceptional Talent Progressive Care Nurses: A Conference, Las Vegas and CNEs Just for You Communication Is Critical to Avoid Readmissions Hospital Deaths Decrease Slightly Over 10 Years Leapfrog Rates Hospital Safety Performance Patient Safety Threatened by Insufficient Nurse Staffing, Fatigue Number of Americans With Dementia, Cost of Care to Double by 2040 Updated HHS Standards Support Improved Cultural and Linguistic Competency Decrease Noise Levels to Improve Patient Outcomes Alarm Management (AACN Practice Alert) Survey Reports High Levels of Burnout, Job Seeking New HIPAA Rule Seeks to Balance Patients' Privacy Protection Pet Ownership May Be Heart-Friendly Hospitals Better at Preventing CLABSIs Online Program Helps Military Service Members, Veterans Become Nurses Clot Busters Safe for Patients With Stroke Who Take Aspirin Updated Stroke Definition Reflects New Knowledge, Advances In Our Journals Antibiotics May Relieve Back Pain in Certain Cases Certification Capsules AACN Members, Friends Inducted as AANP Fellows Empowered ED Case Managers New CCN Resource Expands Reader Access to Nursing Care Studies Contribute to the Evidence: Apply for an AACN Research Grant by Nov. 1 Nurse Leaders, Aspiring Nurse Leaders: Get Ready for Las Vegas, Sept. 18-20 Transitions AACN Scholarships Support Your Learning Journey What Is Your Wake? 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