Bold Voices - August 2013 - (Page 22)
FROM THE PRESIDENT
22 The wake is the
results we leave
behind. And the
wake doesn’t lie
and it doesn’t care
about excuses. It is
what it is.
— Henry Cloud
ugust brings summer fun, which can include boating, one of my
favorite summer activities. Whether I’m aboard or sitting by the shore, I
enjoy watching the subtly unique patterns of a boat’s wake.
Henry Cloud says we can learn a lot from wakes. When the boat sails
smoothly, the wake is calm and peaceful. When the boat struggles with a
disruptive course, the choppiness can cause it to capsize.
One day I realized each of us leaves a wake whenever we step forward in
our personal and professional lives. Two factors inﬂuence our wake: what we
do and who we do it with.
What we do leads to outcomes each time we step forward. The outcomes come in small and big
packages. I think the small ones may feel the most rewarding for many of us.
Patients and families often comment about what nurses do that makes a difference in someone’s
care. To nurses, it may seem obvious and small — sitting on a bed and listening, holding someone’s
hand, inviting someone
to spend extra time at the
bedside or welcoming the
visit of a beloved pet. But these small packages are huge for patients and families. They shape memories retold for years to come and cement why nurses continue to be the most trusted profession.
What about the big packages? I think of colleagues we honored with national awards for success
in eliminating or reducing healthcare-associated infections. And the more than 200 units whose
excellence merited a Beacon Award for Excellence. We’ve all contributed to them without necessarily
celebrating individual contributions.
Then there are those we do it with — the relationships that inﬂuence our wake as we step
Lucian Leape talked about relationships during his keynote for the Patient Safety Summit at last
May’s National Teaching Institute & Critical Care Exposition. As one of the earliest leaders of the
patient safety movement, he shared a career-long appreciation for the profound impact of respect on
teamwork, which becomes a casualty when communication, trust and mutual respect are lost.
That’s why Virginia Mason Medical Center in Seattle recently trained more than 5,000 team
members in how to respect each other. Based on Leape’s research, the fundamental behaviors
include listening to understand, keeping one’s promises, being encouraging, expressing gratitude,
sharing information, speaking up, walking in another person’s shoes and being a team player.
After the training, 83 percent of the staff said the training engaged and informed them, and
77 percent experienced a greater sense of personal ownership for how they respect and support
co-workers. It sounds a lot like putting the Golden Rule into professional practice, doesn’t it?
As we pay closer attention to the wakes around us, let’s bring back some summertime souvenirs
for each other. Sharing our packages, large and small, is one of the most meaningful gifts we can
offer. Sharing also means learning from each others’ successes and mistakes. It’s one of the best ways
to improve our practice.
When I introduced Step Forward as our new theme, I reminded us that stepping forward isn’t
always literal. Sometimes it requires us to step back or to the side in order to get onto the right
forward path. Drop me a note, and tell me about the souvenirs you’ve given and the ones you’ve
received. You can do that at facebook.com/aacnvickigood or firstname.lastname@example.org.
What Is Your Wake?
Table of Contents for the Digital Edition of Bold Voices - August 2013
Bold Voices - August 2013
Seamless Staff Leadership Transition Is Goal of AACN's CEO Search
A Pool of Exceptional Talent
Progressive Care Nurses: A Conference, Las Vegas and CNEs Just for You
Communication Is Critical to Avoid Readmissions
Hospital Deaths Decrease Slightly Over 10 Years
Leapfrog Rates Hospital Safety Performance
Patient Safety Threatened by Insufficient Nurse Staffing, Fatigue
Number of Americans With Dementia, Cost of Care to Double by 2040
Updated HHS Standards Support Improved Cultural and Linguistic Competency
Decrease Noise Levels to Improve Patient Outcomes
Alarm Management (AACN Practice Alert)
Survey Reports High Levels of Burnout, Job Seeking
New HIPAA Rule Seeks to Balance Patients' Privacy Protection
Pet Ownership May Be Heart-Friendly
Hospitals Better at Preventing CLABSIs
Online Program Helps Military Service Members, Veterans Become Nurses
Clot Busters Safe for Patients With Stroke Who Take Aspirin
Updated Stroke Definition Reflects New Knowledge, Advances
In Our Journals
Antibiotics May Relieve Back Pain in Certain Cases
AACN Members, Friends Inducted as AANP Fellows
Empowered ED Case Managers
New CCN Resource Expands Reader Access to Nursing Care Studies
Contribute to the Evidence: Apply for an AACN Research Grant by Nov. 1
Nurse Leaders, Aspiring Nurse Leaders: Get Ready for Las Vegas, Sept. 18-20
AACN Scholarships Support Your Learning Journey
What Is Your Wake? (From the President)
Bold Voices - August 2013