Engineering Inc. - July/August 2003 - (Page 3)

MEMBERS ASK Q. Does ACEC offer any issues important to customer courses directly to your desktop education programs via the satisfaction and retention, effec- via the Web and CD-ROMs. Web? tive and efficient operations, You can use this format to learn and a healthy bottom line. To at work or at home, whenever A. Yes. ACEC offers three purchase a copy, go to it's convenient. SmartPros online programs all of which www.acec.org/publications and course content and hours vary save participants the time and enter the keyword Quality, or by subject, and prices range expense of traveling for call 202-682-4318 and ask for from $25 to $1,500. The com- educational development. The Rina Lee. This publication, pany's latest offering is the Pro- first program is ACEC's Best which is on sale now, is $69 ject Management Series, a 35- Practices Seminars, featuring for members and $89 for non- hour online interactive hot business topics taught by members. course developed by engineers Ingrid Mendoza, director of national experts. These live, for engineers which contains online seminars enable publications, 202 347-7474, over 61 individual learning participants to listen and imendoza@acec.org modules in 11 major subject interact with instructors areas, including Budgeting and I f yo u h a v e a q u e s t i o n and other students by phone, Planning, Project Accounting you would like answered in while viewing the speaker's and Finance, and Contracts and Members Ask, presentation materials on the Procurement. SmartPros is avail- e-mail Andrea Keeney at Web. Sessions are 90 minutes, able to ACEC members at a akeeney@acec.org. beginning at 1:30 p.m. EST, discounted price. We look forward to on at least two weekdays each To find out more about any of hearing from you. month. The registration fees are ACEC's educational seminars, per site, not per person and visit our website, www.acec.org, are $199 for members and $249 or contact Andrew Fort as for non-members. below. Andrew Fort, director of The second program is ACEC's Market Forecast Series. education programs, 202 347- These monthly briefings are 7474, afort@acec.org held at ACEC's headquarters in Q. Are there any ACEC Washington, D.C. and they tools available that would help are available nationwide through my firm with our Quality virtual attendance via teleconfer- Management Plan? ence and the Web. The Market Forecast Series is a direct A. With an increasing resource for learning about pri- number of clients using vate and federal market oppor- the qualifications-based tunities. Prominent speakers selection QBS process to provide up-to-date project and procure professional services, budget information from key engineering firms need to make federal agencies and discuss pri- certain they are providing the vate sector spending trends. highest level of service possible. Teleconference participants use ACEC's newly revised Quality the phone and Internet to follow Management Guidelines can the audio and slide presentation help. and can ask questions in real Quality Management Guide- time. The teleconference regis- lines is one of ACEC's Guide- tration fee is $99 for members lines to Practice publications, and $119 for non-members. and encourages you and others Lastly, ACEC offers archived in your organization to identify business programs through and address critical business SmartPros, which delivers l August 2003 3 July ENGINEERING INC. http://www.acec.org/publications http://www.acec.org

Table of Contents for the Digital Edition of Engineering Inc. - July/August 2003

FROM ACEC TO YOU
MEMBERS ASK
NEWS & NOTES
LEGISLATIVE ACTION
INTERVIEW WITH JOHN BOEHNER (R-OHIO)
WHAT IS WHITE COLLAR?
ADDED BENEFITS
APWA AND ACEC SHARE MANY COMMON CONCERNS 21
MEMBERS ?DIG? BOSTON
UP NEXT: PHOENIX, ARIZONA
MEMBERS IN THE NEWS
ONE ON ONE

Engineering Inc. - July/August 2003