Engineering Inc - July/August 2018 - 35

EFFECTIVE
PRACTICES
FOR RESOLVING
CHANGES,
CLAIMS AND
DISPUTES

MARTIN BARRAUD/GETTYIMAGES

GING
CONFLICT
BY BOB VIOLINO

accusation that the engineer did not comply with the standard
of care, O'Beirne says.
"Perhaps the most common cause of the rare claim of an
engineer against the owner is nonpayment of the engineer's
invoices, particularly when the engineer is seeking compensation for additional services," O'Beirne says. "When either the
owner or engineer files a claim against the other, it's a serious
rupture in their relationship."
In construction contracts, a disagreement between the parties
to the contract-such as the owner and contractor, or owner
and design-builder-typically emerges first as a change proposal, which can escalate into a claim, which can subsequently
become a dispute, O'Beirne says.
Resolution of construction change proposals and claims
often involves the engineer, O'Beirne says. Among the most

common types of construction claims are those arising from
alleged delays and their associated costs, and from differing site
conditions.
CLEAR UP COMMUNICATION

Contract issues can more readily turn into claims and disputes
when there is poor communication between the parties.
"The biggest problem is when there's not an understanding
of expectations that each party has for the other, and that goes
back to the actual contract negotiations," says Gary Bates, a
partner at Roenker Bates Group and an expert on conflict resolution and negotiation strategies. "They do not have clear communications about what the expectations are."
Sometimes the way contracts are worded leads to problems.
"A person reading the scope of services should be able to
JULY / AUGUST 2018

ENGINEERING INC.

35



Table of Contents for the Digital Edition of Engineering Inc - July/August 2018

Engineering Inc - July/august 2018
Contents
From Acec to You
Market Watch
Legislative Action
Experienced Help Wanted
Esops Accelerating
Three-Dimensional Engineering
Pli Market Staying on Course
New Technology
Managing Conflict
Urban Restoration Projects
Guest Column
Mergers and Acquisitions
Members in the News
Business Insights
Engineering Inc - July/August 2018 - Intro
Engineering Inc - July/August 2018 - Engineering Inc - July/august 2018
Engineering Inc - July/August 2018 - Cover2
Engineering Inc - July/August 2018 - T1
Engineering Inc - July/August 2018 - T2
Engineering Inc - July/August 2018 - T3
Engineering Inc - July/August 2018 - T4
Engineering Inc - July/August 2018 - T5
Engineering Inc - July/August 2018 - T6
Engineering Inc - July/August 2018 - T7
Engineering Inc - July/August 2018 - T8
Engineering Inc - July/August 2018 - Contents
Engineering Inc - July/August 2018 - 2
Engineering Inc - July/August 2018 - 3
Engineering Inc - July/August 2018 - From Acec to You
Engineering Inc - July/August 2018 - 5
Engineering Inc - July/August 2018 - Market Watch
Engineering Inc - July/August 2018 - 7
Engineering Inc - July/August 2018 - Legislative Action
Engineering Inc - July/August 2018 - 9
Engineering Inc - July/August 2018 - Experienced Help Wanted
Engineering Inc - July/August 2018 - 11
Engineering Inc - July/August 2018 - 12
Engineering Inc - July/August 2018 - 13
Engineering Inc - July/August 2018 - Esops Accelerating
Engineering Inc - July/August 2018 - 15
Engineering Inc - July/August 2018 - 16
Engineering Inc - July/August 2018 - 17
Engineering Inc - July/August 2018 - Three-Dimensional Engineering
Engineering Inc - July/August 2018 - 19
Engineering Inc - July/August 2018 - 20
Engineering Inc - July/August 2018 - 21
Engineering Inc - July/August 2018 - 22
Engineering Inc - July/August 2018 - Pli Market Staying on Course
Engineering Inc - July/August 2018 - 24
Engineering Inc - July/August 2018 - 25
Engineering Inc - July/August 2018 - 26
Engineering Inc - July/August 2018 - 27
Engineering Inc - July/August 2018 - New Technology
Engineering Inc - July/August 2018 - 29
Engineering Inc - July/August 2018 - 30
Engineering Inc - July/August 2018 - 31
Engineering Inc - July/August 2018 - 32
Engineering Inc - July/August 2018 - 33
Engineering Inc - July/August 2018 - Managing Conflict
Engineering Inc - July/August 2018 - 35
Engineering Inc - July/August 2018 - 36
Engineering Inc - July/August 2018 - 37
Engineering Inc - July/August 2018 - 38
Engineering Inc - July/August 2018 - Urban Restoration Projects
Engineering Inc - July/August 2018 - 40
Engineering Inc - July/August 2018 - 41
Engineering Inc - July/August 2018 - 42
Engineering Inc - July/August 2018 - 43
Engineering Inc - July/August 2018 - Guest Column
Engineering Inc - July/August 2018 - 45
Engineering Inc - July/August 2018 - Mergers and Acquisitions
Engineering Inc - July/August 2018 - 47
Engineering Inc - July/August 2018 - 48
Engineering Inc - July/August 2018 - Members in the News
Engineering Inc - July/August 2018 - 50
Engineering Inc - July/August 2018 - 51
Engineering Inc - July/August 2018 - Business Insights
Engineering Inc - July/August 2018 - Cover3
Engineering Inc - July/August 2018 - Cover4
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