Health Administration Press Management Catalog - Spring 2020 - 11

NEW BOOKS

FIVE DISCIPLINES FOR ZERO PATIENT HARM: HOW HIGH
RELIABILITY HAPPENS
Charles A. Mowll, LFACHE
Safe care for every patient, in every setting, every time. Is this really an
achievable goal for all healthcare organizations? Yes-the vast majority of
occurrences of harm to patients during their care are preventable. But simply
aiming for improvement won't do; healthcare organizations must reset their patient
safety goal to zero patient harm.
Five Disciplines for Zero Patient Harm: How High Reliability Happens offers realworld, how-to guidance for driving fundamental change that consistently
achieves safe patient care. Drawing on best practices from high-hazard industries
such as aviation, nuclear power, and air traffic control, this book details the
safety habits and disciplines that are ingrained in these organizations' cultures
and behaviors. Specifically, five disciplines of performance excellence, when
consistently applied to healthcare organizations, can save lives and protect
patients from harm:
An ACHE Management Series book
Softbound, 350 pp, July 2019
ISBN-13: 978-1-64055-068-1
Order code: 2390I
$42 member price;
$60 non-member price

ache.org/HAP/Mowll

1.

Prepare for excellent performance through simulation, deliberate practice,
and training.

2.

Apply proven offensive strategies that exhibit consistent, excellent
performance on the level of the individual and the team.

3.

Minimize both individual and team errors through immediate feedback and
coach interventions.

4.

Employ strong defensive strategies that effectively block the potential
negative effects of errors, latent hazards, and emerging threats.

5.

Coach individuals and teams to achieve consistent, excellent performance in
the first four disciplines.

This book offers a transformation road map for both leaders of hospitals and
healthcare systems and frontline clinical staff. Zero preventable patient harm
can be the norm, not the stretch goal, when the practices and action steps in
this comprehensive resource are implemented. Five Disciplines for Zero Patient
Harm provides an evidence-based guide for hospitals and healthcare systems to
transform unsafe behaviors into safe behaviors and safe behaviors into safe habits.
That's how high reliability happens.
Charles A. Mowll, LFACHE, served as executive vice president of The Joint
Commission for more than 20 years, acquiring expertise in patient safety, high
reliability, and Lean Six Sigma. In this role, Mr. Mowll had the opportunity to
interact with and learn from some of the world's leading experts in these fields.
Following his retirement from The Joint Commission in 2015, Mr. Mowll
formed the Patient Safety Coaches Academy, which focuses on helping hospitals
develop patient safety coaching programs, enhance the competence of their
patient safety coaches, and spread the consistent use of safe care practices.

Request an exam copy at ache.org/HAPexam

11


https://www.ache.org/learning-center/publications/books/2390I https://www.ache.org/learning-center/publications/books/2390I http://www.ache.org/HAP/Mowll http://www.ache.org/HAPexam

Health Administration Press Management Catalog - Spring 2020

Table of Contents for the Digital Edition of Health Administration Press Management Catalog - Spring 2020

Contents
Health Administration Press Management Catalog - Spring 2020 - Cover1
Health Administration Press Management Catalog - Spring 2020 - Cover2
Health Administration Press Management Catalog - Spring 2020 - i
Health Administration Press Management Catalog - Spring 2020 - Contents
Health Administration Press Management Catalog - Spring 2020 - 2
Health Administration Press Management Catalog - Spring 2020 - 3
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Health Administration Press Management Catalog - Spring 2020 - Cover3
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