Journal of Healthcare Management - March/April 2016 - (Page 148)

Hospital Systems, Convenient Care Strategies, and Healthcare Reform Amer Kaissi, PhD, professor, Trinity University, San Antonio, Texas; Patrick Shay, PhD, assistant professor, Trinity University; and Christina Roscoe, graduate assistant, Trinity University E X E C U T I V E S U M M A R Y Retail clinics (RCs) and urgent care centers (UCCs) are convenient care models that emerged on the healthcare scene in the past 10 to 15 years. Characterized as disruptive innovations, these models of healthcare delivery seem to follow a slightly different path from each other. Hospital systems, the very organizations that were originally threatened by convenient care models, are developing them and partnering with existing models. We posit that legislative changes such as the Affordable Care Act created challenges for hospital systems that accelerated their adoption of these models. In this study, we analyze 117 hospital systems in six states and report on their convenient care strategies. Our data suggest that UCCs are more prevalent than RCs among hospital systems, and that large and unexplained state-by-state variations exist in the adoption of these strategies. We also postulate about the future role of hospital systems in leading these innovations. For more information about the concepts in this article, contact Dr. Kaissi at amer.kaissi@trinity.edu. 148

Table of Contents for the Digital Edition of Journal of Healthcare Management - March/April 2016

Journal of Healthcare Management - March/April 2016
Contents
Interview With Peter S. Fine, FACHE, President and CEO of Banner Health
Reducing Physician Burnout Through Engagement
Improving Care Across the Continuum
Analysis of the Community Benefit Standard in Texas Hospitals
Physician–Organization Collaboration Reduces Physician Burnout and Promotes Engagement: The Mayo Clinic Experience
Work–Family Conflict Among Newly Licensed Registered Nurses: A Structural Equation Model of Antecedents and Outcomes
Hospital Systems, Convenient Care Strategies, and Healthcare Reform

Journal of Healthcare Management - March/April 2016