The Journal of College and University Student Housing - Volume 44, No. 2 - 117

The Competent Housing Officer: Evolving Perspectives

ordered list showed mixed results compared
to those of Dunkel and Schreiber, who asked
SHOs to rank each competency not on the
degree of expertise required, but on the relative importance of each competency to the
housing officer role. Given the difference in
research focus, the inconsistency of results

Given the constantly changing nature
of the role of student housing within
the higher education context, it will
be important for practitioners and
researchers to continue exploring the
role-specific competencies required
of housing professionals .

between the two studies is not unexpected.
However, Brandel expanded on previous work
by then asking SHOs to rate their own level of
expertise relative to each professional competency. Brandel discovered that SHOs reported
actual expertise levels below the level required
of SHOs to a statistically significant degree for
34 of the 50 competencies. Brandel also introduced a developmental matrix by categorizing
each competency into one of three categories,
identifying each as requiring a low, mid-range,
or high level of expertise. Brandel's work was
the first within the housing competency literature to suggest that SHOs (1) require different
levels of expertise in particular competency
areas and (2) would do well to pursue their

own professional development plans to fill
their own self-reported skills gap.
Englin (2001) approached professional
competence from a developmental perspective,
investigating the competencies required of residence hall directors as a basis for performance
appraisals. Utilizing Dunkel and Schreiber's
(1992) housing professional competencies,
Englin noted that no empirical research at the
time had explored competency development
for this group of professionals. Similar to
Brandel (1995), Englin categorized each competency as important, very important, or essential to hall director performance. Englin found
that while hall directors and their supervisors
placed similar value on the use of competencies as a basis for performance appraisals and
professional development, the two groups held
different perspectives on the appraisal process
itself. Hall directors, for example, reported
little or no knowledge of how appraisal processes were created or approved and generally
believed the processes to be ineffective, while
supervisors possessed contextual knowledge of
the appraisal process within the institution and
believed it to be an effective conduit for professional development of their hall directors.
Englin (2001) concluded that housing
staff would benefit from paired efforts to both
improve communication about the developmental appraisal process from supervisor to
supervisee and to focus more directly on those
competencies deemed important to the work
of the hall director. Englin stated that "appraisal practices should incorporate expectations
communicated when the position is assumed,
include all responsibilities of the hall director,
identify relative importance of hall director

V o l u m e 4 4 , No. 2 * 2 0 1 8

117



The Journal of College and University Student Housing - Volume 44, No. 2

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 44, No. 2

Contents
The Journal of College and University Student Housing - Volume 44, No. 2 - Intro
The Journal of College and University Student Housing - Volume 44, No. 2 - Cover1
The Journal of College and University Student Housing - Volume 44, No. 2 - Cover2
The Journal of College and University Student Housing - Volume 44, No. 2 - 1
The Journal of College and University Student Housing - Volume 44, No. 2 - 2
The Journal of College and University Student Housing - Volume 44, No. 2 - 3
The Journal of College and University Student Housing - Volume 44, No. 2 - 4
The Journal of College and University Student Housing - Volume 44, No. 2 - 5
The Journal of College and University Student Housing - Volume 44, No. 2 - 6
The Journal of College and University Student Housing - Volume 44, No. 2 - Contents
The Journal of College and University Student Housing - Volume 44, No. 2 - 8
The Journal of College and University Student Housing - Volume 44, No. 2 - 9
The Journal of College and University Student Housing - Volume 44, No. 2 - 10
The Journal of College and University Student Housing - Volume 44, No. 2 - 11
The Journal of College and University Student Housing - Volume 44, No. 2 - 12
The Journal of College and University Student Housing - Volume 44, No. 2 - 13
The Journal of College and University Student Housing - Volume 44, No. 2 - 14
The Journal of College and University Student Housing - Volume 44, No. 2 - 15
The Journal of College and University Student Housing - Volume 44, No. 2 - 16
The Journal of College and University Student Housing - Volume 44, No. 2 - 17
The Journal of College and University Student Housing - Volume 44, No. 2 - 18
The Journal of College and University Student Housing - Volume 44, No. 2 - 19
The Journal of College and University Student Housing - Volume 44, No. 2 - 20
The Journal of College and University Student Housing - Volume 44, No. 2 - 21
The Journal of College and University Student Housing - Volume 44, No. 2 - 22
The Journal of College and University Student Housing - Volume 44, No. 2 - 23
The Journal of College and University Student Housing - Volume 44, No. 2 - 24
The Journal of College and University Student Housing - Volume 44, No. 2 - 25
The Journal of College and University Student Housing - Volume 44, No. 2 - 26
The Journal of College and University Student Housing - Volume 44, No. 2 - 27
The Journal of College and University Student Housing - Volume 44, No. 2 - 28
The Journal of College and University Student Housing - Volume 44, No. 2 - 29
The Journal of College and University Student Housing - Volume 44, No. 2 - 30
The Journal of College and University Student Housing - Volume 44, No. 2 - 31
The Journal of College and University Student Housing - Volume 44, No. 2 - 32
The Journal of College and University Student Housing - Volume 44, No. 2 - 33
The Journal of College and University Student Housing - Volume 44, No. 2 - 34
The Journal of College and University Student Housing - Volume 44, No. 2 - 35
The Journal of College and University Student Housing - Volume 44, No. 2 - 36
The Journal of College and University Student Housing - Volume 44, No. 2 - 37
The Journal of College and University Student Housing - Volume 44, No. 2 - 38
The Journal of College and University Student Housing - Volume 44, No. 2 - 39
The Journal of College and University Student Housing - Volume 44, No. 2 - 40
The Journal of College and University Student Housing - Volume 44, No. 2 - 41
The Journal of College and University Student Housing - Volume 44, No. 2 - 42
The Journal of College and University Student Housing - Volume 44, No. 2 - 43
The Journal of College and University Student Housing - Volume 44, No. 2 - 44
The Journal of College and University Student Housing - Volume 44, No. 2 - 45
The Journal of College and University Student Housing - Volume 44, No. 2 - 46
The Journal of College and University Student Housing - Volume 44, No. 2 - 47
The Journal of College and University Student Housing - Volume 44, No. 2 - 48
The Journal of College and University Student Housing - Volume 44, No. 2 - 49
The Journal of College and University Student Housing - Volume 44, No. 2 - 50
The Journal of College and University Student Housing - Volume 44, No. 2 - 51
The Journal of College and University Student Housing - Volume 44, No. 2 - 52
The Journal of College and University Student Housing - Volume 44, No. 2 - 53
The Journal of College and University Student Housing - Volume 44, No. 2 - 54
The Journal of College and University Student Housing - Volume 44, No. 2 - 55
The Journal of College and University Student Housing - Volume 44, No. 2 - 56
The Journal of College and University Student Housing - Volume 44, No. 2 - 57
The Journal of College and University Student Housing - Volume 44, No. 2 - 58
The Journal of College and University Student Housing - Volume 44, No. 2 - 59
The Journal of College and University Student Housing - Volume 44, No. 2 - 60
The Journal of College and University Student Housing - Volume 44, No. 2 - 61
The Journal of College and University Student Housing - Volume 44, No. 2 - 62
The Journal of College and University Student Housing - Volume 44, No. 2 - 63
The Journal of College and University Student Housing - Volume 44, No. 2 - 64
The Journal of College and University Student Housing - Volume 44, No. 2 - 65
The Journal of College and University Student Housing - Volume 44, No. 2 - 66
The Journal of College and University Student Housing - Volume 44, No. 2 - 67
The Journal of College and University Student Housing - Volume 44, No. 2 - 68
The Journal of College and University Student Housing - Volume 44, No. 2 - 69
The Journal of College and University Student Housing - Volume 44, No. 2 - 70
The Journal of College and University Student Housing - Volume 44, No. 2 - 71
The Journal of College and University Student Housing - Volume 44, No. 2 - 72
The Journal of College and University Student Housing - Volume 44, No. 2 - 73
The Journal of College and University Student Housing - Volume 44, No. 2 - 74
The Journal of College and University Student Housing - Volume 44, No. 2 - 75
The Journal of College and University Student Housing - Volume 44, No. 2 - 76
The Journal of College and University Student Housing - Volume 44, No. 2 - 77
The Journal of College and University Student Housing - Volume 44, No. 2 - 78
The Journal of College and University Student Housing - Volume 44, No. 2 - 79
The Journal of College and University Student Housing - Volume 44, No. 2 - 80
The Journal of College and University Student Housing - Volume 44, No. 2 - 81
The Journal of College and University Student Housing - Volume 44, No. 2 - 82
The Journal of College and University Student Housing - Volume 44, No. 2 - 83
The Journal of College and University Student Housing - Volume 44, No. 2 - 84
The Journal of College and University Student Housing - Volume 44, No. 2 - 85
The Journal of College and University Student Housing - Volume 44, No. 2 - 86
The Journal of College and University Student Housing - Volume 44, No. 2 - 87
The Journal of College and University Student Housing - Volume 44, No. 2 - 88
The Journal of College and University Student Housing - Volume 44, No. 2 - 89
The Journal of College and University Student Housing - Volume 44, No. 2 - 90
The Journal of College and University Student Housing - Volume 44, No. 2 - 91
The Journal of College and University Student Housing - Volume 44, No. 2 - 92
The Journal of College and University Student Housing - Volume 44, No. 2 - 93
The Journal of College and University Student Housing - Volume 44, No. 2 - 94
The Journal of College and University Student Housing - Volume 44, No. 2 - 95
The Journal of College and University Student Housing - Volume 44, No. 2 - 96
The Journal of College and University Student Housing - Volume 44, No. 2 - 97
The Journal of College and University Student Housing - Volume 44, No. 2 - 98
The Journal of College and University Student Housing - Volume 44, No. 2 - 99
The Journal of College and University Student Housing - Volume 44, No. 2 - 100
The Journal of College and University Student Housing - Volume 44, No. 2 - 101
The Journal of College and University Student Housing - Volume 44, No. 2 - 102
The Journal of College and University Student Housing - Volume 44, No. 2 - 103
The Journal of College and University Student Housing - Volume 44, No. 2 - 104
The Journal of College and University Student Housing - Volume 44, No. 2 - 105
The Journal of College and University Student Housing - Volume 44, No. 2 - 106
The Journal of College and University Student Housing - Volume 44, No. 2 - 107
The Journal of College and University Student Housing - Volume 44, No. 2 - 108
The Journal of College and University Student Housing - Volume 44, No. 2 - 109
The Journal of College and University Student Housing - Volume 44, No. 2 - 110
The Journal of College and University Student Housing - Volume 44, No. 2 - 111
The Journal of College and University Student Housing - Volume 44, No. 2 - 112
The Journal of College and University Student Housing - Volume 44, No. 2 - 113
The Journal of College and University Student Housing - Volume 44, No. 2 - 114
The Journal of College and University Student Housing - Volume 44, No. 2 - 115
The Journal of College and University Student Housing - Volume 44, No. 2 - 116
The Journal of College and University Student Housing - Volume 44, No. 2 - 117
The Journal of College and University Student Housing - Volume 44, No. 2 - 118
The Journal of College and University Student Housing - Volume 44, No. 2 - 119
The Journal of College and University Student Housing - Volume 44, No. 2 - 120
The Journal of College and University Student Housing - Volume 44, No. 2 - 121
The Journal of College and University Student Housing - Volume 44, No. 2 - 122
The Journal of College and University Student Housing - Volume 44, No. 2 - 123
The Journal of College and University Student Housing - Volume 44, No. 2 - 124
The Journal of College and University Student Housing - Volume 44, No. 2 - 125
The Journal of College and University Student Housing - Volume 44, No. 2 - Cover4
https://www.nxtbook.com/acuho-i/acuho/journal_vol50no1
https://www.nxtbook.com/acuho-i/acuho/journal_vol49no3
https://www.nxtbook.com/acuho-i/acuho/journal_vol49no2
https://www.nxtbook.com/acuho-i/acuho/journal_vol48no3
https://www.nxtbook.com/acuho-i/acuho/journal_vol49no1
https://www.nxtbook.com/acuho-i/acuho/journal_vol48no2
https://www.nxtbook.com/acuho-i/acuho/journal_vol48no1
https://www.nxtbook.com/acuho-i/acuho/journal_vol47no3
https://www.nxtbook.com/acuho-i/acuho/journal_vol47no2
https://www.nxtbook.com/acuho-i/acuho/journal_vol47no1
https://www.nxtbook.com/nxtbooks/acuho/journal_vol46no2
https://www.nxtbook.com/nxtbooks/acuho/journal_vol46no3
https://www.nxtbook.com/nxtbooks/acuho/journal_vol46no1
https://www.nxtbook.com/nxtbooks/acuho/journal_vol45no2
https://www.nxtbook.com/nxtbooks/acuho/journal_vol45no3
https://www.nxtbook.com/nxtbooks/acuho/journal_vol45no1
https://www.nxtbook.com/nxtbooks/acuho/journal_vol44no3
https://www.nxtbook.com/nxtbooks/acuho/journal_vol44no2
https://www.nxtbook.com/nxtbooks/acuho/journal_vol44no1
https://www.nxtbook.com/nxtbooks/acuho/journal_vol43no3
https://www.nxtbook.com/nxtbooks/acuho/journal_vol43no2
https://www.nxtbook.com/nxtbooks/acuho/journal_vol43no1
https://www.nxtbook.com/nxtbooks/acuho/journal_vol42no2
https://www.nxtbook.com/nxtbooks/acuho/journal_vol42no3
https://www.nxtbook.com/nxtbooks/acuho/journal_vol41no2
https://www.nxtbook.com/nxtbooks/acuho/journal_vol40no2
https://www.nxtbookmedia.com