The Journal of College and University Student Housing - Volume 44, No. 2 - 33

Resident Assistant Workplace Motivation

Winters, 1991), which the primary author,
Ronald Deluga, granted permission to use.
The questionnaire uses a Likert scale response to 24 questions split into six categories: helping behaviors, career development,
desire for power, personal growth, financial
obligations, and RA cohesiveness. The questionnaire offers a starting sentence stem for
each item ("An important reason why I chose
to become a Resident Assistant was to . . ."),

 .  .  . housing professionals should
focus on the key factors that
motivate RAs-including helping
behaviors, financial obligations,
and RA cohesiveness-when
establishing recruitment and
selection processes and should
continue using this focus while
students are in the position .

which is followed by the 24 statements (Deluga
& Winters, 1991). The RAMQ makes use of a
5-point Likert scale: 5 - very true of me, 4 - somewhat true of me, 3 - neutral, 2 - somewhat not
true of me, and 1 - not at all true of me. In order
to ensure the viability of the instrument for use
in 2015 in an electronic online format, a pilot
test was conducted.

Participants, Population, and Setting
The study was conducted at the Mid-Atlantic
College and University Housing Officers
(MACUHO) Student Staff Live-In (SSLI) conference. All institutions of higher education in
the region, which includes the states of Delaware, Maryland, New Jersey, Pennsylvania,
West Virginia, and the District of Columbia,
are eligible members of MACUHO. The SSLI
conference was held on October 24, 2015. All
conference participants 18 years of age and over
were asked to participate in the study through
an online questionnaire on their phone. The
sample set was 469 possible respondents from
46 institutions in the MACUHO region. A total
of 323 resident assistants completed the survey
using Qualtrics software. Data from respondents who did not meet the inclusion criteria
based on the role of the RA as defined by Blimling (2010) and on receiving compensation of
at least room and board (meal plan) were eliminated as non-usable data. Ninety-two records
were removed from the data set due to the
above listed concern. Thus, for the purpose of
this study, there were 231 usable response sets,
a 49.25% response rate. Several respondents
did not answer all the questions, and thus
the n will vary in the reported findings.

Demographic and Work Environment
Characteristics
The demographic characteristics include
gender and race/ethnicity. The work environment characteristics include the type of institution, class standing of students RA is serving,
type of residential community, number of residents served, and number of semesters in the
RA position. See Table 1.

V o l u m e 4 4 , No. 2 * 2 0 1 8

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The Journal of College and University Student Housing - Volume 44, No. 2

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 44, No. 2

Contents
The Journal of College and University Student Housing - Volume 44, No. 2 - Intro
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The Journal of College and University Student Housing - Volume 44, No. 2 - Cover4
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