The Journal of College and University Student Housing - Volume 45, No. 2 - 72

David Schmid * Jennifer Wagstaff

. . . a master's degree in student
affairs that includes training in
helping skills is one of the most
critical sources of preparation.

practitioners. According to the American
College Personnel Association/National Association of Student Personnel Administrators (ACPA/NASPA, 2015) competencies for
student affairs educators, counseling would
be included in the advising and supporting
competency, which "addresses the knowledge,
skills, and dispositions related to providing advising and support to individuals and groups
through direction, feedback, critique, referral,
and guidance" (p. 15). Additional skills include
listening, working with group dynamics, conflict management, handling crisis situations,
and working with other on-campus departments and off-campus agencies. The Council
for the Advancement of Standards (CAS,
2015) has identified several clear standards
for housing and residential life programs. The
standards suggest that in the process of advising, counseling, and crisis intervention, staff
should provide both advice and counsel, make
appropriate referrals, and build relationships
with students focused on individual development. In addition, as a requirement to work
in the field of housing, "individual residence
halls and apartment communities should be
supervised by professional staff members who
have earned a master's degree from accredited
institutions in a field of study such as college
student affairs, college counseling, or higher
education administration" (CAS, 2015, p. 14).
74

The Association of College and University
Housing Officers-International (ACUHO-I)
has identified 12 knowledge domains that are
essential for housing and residence life staff to
successfully fulfill their roles within the profession (Cawthon & Schreiber, 2012). These
knowledge domains stemmed from earlier
research conducted by Dunkel and Schreiber
(1992), which sought to establish a comprehensive list of competencies necessary to be
an effective housing and residence life professional. This study produced a total of 50
competencies-which included interpersonal
communication skills, working cooperatively
and effectively with a wide range of individuals,
supervising staff, managing crisis, and mediating conflict-within the top 10 competencies.
Crisis management and residential education services are within the 12 knowledge
domains and require well-developed helping
skills (Cawthon & Schreiber, 2012). In addition, there are numerous standards and ethical
principles pertaining to the counseling skills of
housing and residence life staff. Professional
staff are to "provide individual support through
both live-in and student staff and making referrals when appropriate" (ACUHO-I, 2015, p. 13).
In addition, professionals are to "provide assistance and encourage residents to participate
in mediating conflict within their residence
community through dialogue and discussions"
(ACUHO-I, 2015, p. 14).
The Council for Accreditation of Counseling and Related Educational Programs
(CACREP) states that "students who are preparing to specialize as college counselors and
student affairs professionals will demonstrate
the knowledge and skills necessary to promote
the academic, career, personal, and social de-

THE JOURNAL OF COLLEGE AND UNIVERSITY STUDENT HOUSING



The Journal of College and University Student Housing - Volume 45, No. 2

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 45, No. 2

Contents
The Journal of College and University Student Housing - Volume 45, No. 2 - Intro
The Journal of College and University Student Housing - Volume 45, No. 2 - Cover1
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