The Journal of College and University Student Housing - Volume 45, No. 3 - 47

An Interdisciplinary Approach

Although not every professional
will experience this type of
exhaustion, scholars and
practitioners have identified a
number of negative outcomes
related to trauma support
including burnout, secondary
trauma, and compassion fatigue.

sixteen indicators associated with a secondary
trauma response within professional helpers.
These indicators may be found in Table 2.
Development of secondary trauma has been
found to severely impact the daily functioning of professionals including chronic fatigue,
emotional detachment, existential questioning, and poor work performance (Hydon,
Wong, Langley, Stein, & Kataoka, 2015).

Compassion Fatigue
For the purposes of this article, compassion
fatigue is defined using the Barnes (2013)
model where compassion fatigue is the result of
the interplay between burnout (a function of job
stress) and secondary traumatic stress (a function of exposure to traumatized individuals).
Although there is a real potential for residential life practitioners to be negatively impacted by their work, researchers have found
that these impacts can be mitigated (Sansbury,
Graves, & Scott, 2015) or even reframed as opportunities for personal growth (Gitterman &
Knight, 2016). Yet, in order to develop resiliency in these individuals, leaders must also
understand the nuance of what it means to be
resilient. In the following section, a brief discussion of current scholarly understandings of
human resilience is offered.

UNDERSTANDING RESILIENCE
Resilience may be defined as "the process of
adapting well in the face of adversity, trauma,

Table 2
16 Warning Signs of a Trauma Exposure Response (Lipsky & Burk, 2009)
Feeling hopeless/helpless

Dissociative moments

A sense that one can never do enough

Sense of persecution

Hypervigilance

Guilt

Diminished creativity

Fear

Inability to embrace complexity

Anger & cynicism

Minimizing

Inability to empathize/numbing

Chronic exhaustion/physical ailments

Addictions

Deliberate avoidance

Grandiosity or inflated sense of importance related to one's
work

V O L U M E 4 5 , NO. 3 * 2 0 1 9

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The Journal of College and University Student Housing - Volume 45, No. 3

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 45, No. 3

Contents
The Journal of College and University Student Housing - Volume 45, No. 3 - Intro
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