The Journal of College and University Student Housing - Volume 45, No. 3 - 73

WITH AN OVERALL GOAL OF CONTINUOUS learning,
what emphasis is placed on competencies in entry-level
residence life professional training? Staff in campus housing
departments use competency-based training to provide
higher levels of knowledge, skills, and abilities especially
between the first and third years of entry-level residence
life professionals' experiences. This study examines how
staff in housing departments incorporate competencies into
professional staff training and how training sessions are
customized to meet the needs of differing levels of staff.
Research highlights the importance of higher education
preparation programs that focus on a curricular approach
that incorporates competency-based learning in a classroom
setting (Waple, 2006). Discussion includes how competencybased training among new professionals can adequately
prepare staff to meet student needs.

Competency-based
training allows
entry-level residence
life professionals
to have a clear
introduction to
their role, an idea
of a professional
trajectory, and
assistance in

THE VALUE OF COMPETENCY-BASED
TRAINING
Campus housing and residence life professionals serve the needs of
students and are tasked with roles and responsibilities that require
a foundational level of knowledge, skills, and abilities. Lovell and
Kosten (2000) noted that campus environments are changing.
Various levels of skills and competence are required to keep up
with the needs of students and be successful student affairs professionals. Competency-based training allows entry-level residence life
professionals to have a clear introduction to their role, an idea of a
professional trajectory, and assistance in decreasing role ambiguity (Hodges & Renn, 2007). Competency for new professionals is
an area in which job training, skills, and knowledge is important.
Competency assists in job confidence levels during the first year of
entry-level staff members. In addition, the combination of experience and confidence are paramount in helping new professionals
feel competent in the workplace (Hodges & Renn, 2007).

decreasing role
ambiguity (Hodges
& Renn, 2007).

V O L U M E 4 5 , NO. 3 * 2 0 1 9

73



The Journal of College and University Student Housing - Volume 45, No. 3

Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 45, No. 3

Contents
The Journal of College and University Student Housing - Volume 45, No. 3 - Intro
The Journal of College and University Student Housing - Volume 45, No. 3 - Cover1
The Journal of College and University Student Housing - Volume 45, No. 3 - Cover2
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The Journal of College and University Student Housing - Volume 45, No. 3 - Contents
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The Journal of College and University Student Housing - Volume 45, No. 3 - Cover3
The Journal of College and University Student Housing - Volume 45, No. 3 - Cover4
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