The Journal of College and University Student Housing - Volume 46, No. 1 - 96
Jonathan Manz
Discussion Questions
1. RAs tend to work towards varied purposes rather than a single common purpose and are
required to fill at least five roles: student, administrator, educator/teacher, counselor, and
role model. How might these factors contribute to RA burnout?
2. Manz cites studies that say female RAs tend to be more competent in addressing
multicultural issues and generally perform better than male RAs. What are the implications
for male RAs in relation to training and supervision?
3. How might the ages of residents in an RA's community affect their demonstration of
individual Social Change Model values?
4. What supports should RAs receive if they are experiencing burnout? How can residence life
and housing professional staff intervene to prevent burnout given the results of this study?
5. Resident assistants are remunerated for their work (e.g., housing, stipend, meal plan),
whereas other student leaders may not receive compensation. How does this difference
impact the work of RAs and OSLs?
6. Emotional intelligence is often a predictor of student leaders' performance. How can we
screen candidates for emotional intelligence in the hiring process? How can you train your
students to be emotionally intelligent?
7. The author found that OSLs had Social Change Model scores equal to or greater than those
of RAs. What factors does the author attribute to this difference?
8. As a result of this score difference, Manz suggests using OSLs to lead training sessions in
RAs. Discuss the advantages and disadvantages of such an approach.
Discussion questions developed by Olivia Chandler, Jennifer Cole, Courtney Enderline, Danielle
Jones, and Kyle Kern, graduate students in the College Student Affairs program at Bloomsburg
University of Pennsylvania, with assistance from Denise Davidson, associate professor
96
THE JOURNAL OF COLLEGE AND UNIVERSITY STUDENT HOUSING
The Journal of College and University Student Housing - Volume 46, No. 1
Table of Contents for the Digital Edition of The Journal of College and University Student Housing - Volume 46, No. 1
Contents
The Journal of College and University Student Housing - Volume 46, No. 1 - Intro
The Journal of College and University Student Housing - Volume 46, No. 1 - Cover1
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