Sick building syndrome is a condition in which occupants suffer health problems that cannot be identified or explained but appear to be related to working or living in a specific building. a computer lab, fitness center, game room, and convenience store on the same level. Infelt emphasizes that staff need to be aware of how the building was originally intended to operate: “Pay attention to controls and have access to them so staff can easily and efficiently know what is going on with them.” Proper ventilation and air flow is also crucial. Infelt follows standards established for commercial and institutional buildings by the American Society of Heating, Refrigerating, and Air-Conditioning Engineers, also known as ASHRAE 62.1. According to Infelt, “Facility managers sometimes cut back outdoor air because it is more expensive to condition. November + December 2008 23