Talking Stick - September/October 2010 - 25
the Essentials
Editor’s Note: This chapter, “Essential Student Affairs Services in a Campus Crisis,” was excerpted from the book Enough Is Enough: A Student Affairs Perspective on Preparedness and Response to a Campus Shooting (an ACPA/NASPA joint publication) edited by Brian O. Hemphill and Brandi Hephner LaBanc (2010).
n the late 1980s Michael Clay Smith (1989) warned that violence is a reality on college campuses. Between the 1970s and 1990s, campus marches, sit-ins, draft card burnings, and riots escalated to sexual and aggravated assaults, serious property crimes, robberies, and homicides. Dispelling the common notion of a college campus as a type of sanctuary from the troubles of the world, Smith emphasized higher education’s duty to provide protective measures and to respond appropriately following troublesome incidents. Unfortunately, these efforts have been insufficient to eliminate increasingly serious situations on today’s college campuses. In response to ongoing concerns about campus violence across the country, strong essential services on today’s campuses require proactive approaches (Jackson, Terrell, & Heard, 2007; Smith & Fossey, 1995). Smith’s (1989) account demonstrates the importance of strong essential services programs. Student affairs professionals are constantly examining best practices at institutions of all sizes and types. After the shooting at Virginia Tech (April 2007), representatives of 288 institutions of higher education across the nation indicated in a survey that they had conducted a review of their crisis response plans (Rasmussen & Johnson, 2008). Approaches to threat assessment, communication, enhanced counseling services, case management strategies, and emergency response protocols are shared regularly by some institutions. This chapter is designed to provide information about the role of essential services in responding to a crisis. For the purpose of this chapter, essential services include, but are not limited to, housing and dining, student activities, and international student services (Barr & Associates, 1988; Lambert, 2002); depending on the culture of an individual campus, other departments could easily be considered essential in nature. The chapter specifically focuses on the process of crisis management as well as recovery and healing initiatives that are the catalyst for reclamation of the campus after a crisis (Jablonski, McClellan, & Zdziarski, 2009).
I
by James E. Brunson III, Michael Stang, and Angela Dreessen
Defining and Developing Policy for Essential Services
Lack of preparation, planning, and ability to manage a crisis is not an option for institutions of higher education. Campus shootings have brought national attention to college policies and response plans, and best practices include
september + october 2010
25
Talking Stick - September/October 2010
Table of Contents for the Digital Edition of Talking Stick - September/October 2010
Talking Stick - September/October 2010
Contents
Online Now
Vision
Just In
Your ACUHO-I
Transitions
Res Life
Special Focus
Calendar
Providing the Essentials
The Letter of the Law
Conversations
First Takes
Reporting Out
Welcome
Snapshot
Talking Stick - September/October 2010 - Talking Stick - September/October 2010
Talking Stick - September/October 2010 - Cover2
Talking Stick - September/October 2010 - 1
Talking Stick - September/October 2010 - 2
Talking Stick - September/October 2010 - Contents
Talking Stick - September/October 2010 - Online Now
Talking Stick - September/October 2010 - 5
Talking Stick - September/October 2010 - Vision
Talking Stick - September/October 2010 - 7
Talking Stick - September/October 2010 - Just In
Talking Stick - September/October 2010 - 9
Talking Stick - September/October 2010 - 10
Talking Stick - September/October 2010 - 11
Talking Stick - September/October 2010 - 12
Talking Stick - September/October 2010 - Your ACUHO-I
Talking Stick - September/October 2010 - Transitions
Talking Stick - September/October 2010 - 15
Talking Stick - September/October 2010 - Res Life
Talking Stick - September/October 2010 - 17
Talking Stick - September/October 2010 - 18
Talking Stick - September/October 2010 - 19
Talking Stick - September/October 2010 - Special Focus
Talking Stick - September/October 2010 - 21
Talking Stick - September/October 2010 - 22
Talking Stick - September/October 2010 - Calendar
Talking Stick - September/October 2010 - Providing the Essentials
Talking Stick - September/October 2010 - 25
Talking Stick - September/October 2010 - 26
Talking Stick - September/October 2010 - 27
Talking Stick - September/October 2010 - 28
Talking Stick - September/October 2010 - 29
Talking Stick - September/October 2010 - The Letter of the Law
Talking Stick - September/October 2010 - 31
Talking Stick - September/October 2010 - 32
Talking Stick - September/October 2010 - 33
Talking Stick - September/October 2010 - 34
Talking Stick - September/October 2010 - 35
Talking Stick - September/October 2010 - 36
Talking Stick - September/October 2010 - 37
Talking Stick - September/October 2010 - Conversations
Talking Stick - September/October 2010 - 39
Talking Stick - September/October 2010 - First Takes
Talking Stick - September/October 2010 - Reporting Out
Talking Stick - September/October 2010 - 42
Talking Stick - September/October 2010 - 43
Talking Stick - September/October 2010 - 44
Talking Stick - September/October 2010 - Welcome
Talking Stick - September/October 2010 - 46
Talking Stick - September/October 2010 - Snapshot
Talking Stick - September/October 2010 - 48
Talking Stick - September/October 2010 - Cover3
Talking Stick - September/October 2010 - Cover4
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