Talking Stick - March/April 2011 - 45

added the assistant director and 18 staff members. We’ve been through a number of student staffing reiterations in my ten years here. Two of our residence halls are owned by a local private developer, but we manage them, so we hire, select, and train an undergraduate hall director and the resident success mentors, but the college bills the local private developer for those costs. The private developer provides maintenance and housekeeping.

Faculty Student Association. It makes for different types of relationships all over campus. Has this type of set-up impacted how some of you work with other offices?

What qualities do you look for in your staff? Do you feel this is similar to or different from four-year institutions?

Daniels: We are looking for similar
qualities as a four-year institution in addition to any institutional-specific qualities. For example, we have a 70 percent international population in our apartments. Having the experience of working with non-English speakers is a must.

Daniels: Having a close relationship
with our campus partners is vital in building trust with the campus and upholding the positive reputation that our company holds.

Crudup: At HCC, we don’t have any
others that operate like we do. Looks like Florida is still similar to the old State University of New York system. The four-year institutions have “auxiliary” structures, where offices that are fully self-sustaining won’t get any state funds to assist their operations, and they have to pay a “tax” to the institution to be there and be supported by other offices. Housing, orientation, parking, the union, etc. were examples. However, this has not trickled down to the community colleges that I have seen. Generally, the biggest impact it has made on us is confusion on who to call for specific information. However, the property manager and I try to train our staffs and act as though we are all on the same page and communicate regularly. We try not to let everyone see that there’s a complex structure, even though we know that no one will care in the end because we are all HCC!

Steffensen: I think we have to really
look for maturity, like most people do, but I think it’s often harder for us to find this in our student employees. Due to the very nature of the community college – open enrollment, accessibility – we just get a lot of students who developmentally are barely ready for college life. I usually tell my four-year colleagues that their “at risk” student is my every student, so we really have to screen carefully.

Crudup: In the state of Florida,
community colleges as entities cannot have housing because it would put them in direct competition with the four-year schools. However, these regulations have loosened in the past several years, allowing more freedom to offer bachelor’s degrees and housing, as long as the housing and property are owned by the foundation of the institution. The foundation could have run it on their own, but the structure was put in place so that a third party could operate the daily functions. The inclusion of the assistant dean’s role was established about a year after the complex opened in order to have a more consistent presence and open lines of communication between the property management and campus. Resident assistants came along in September of 2009, and their role has expanded as well in order to offer services and support similar to a four-year institution’s housing program.

Doskal-Scaffido: I agree that maturity
is a must in our student staff – and unfortunately very difficult to find sometimes. We spend a lot of time on job expectations, consequences of not following expectations, ethics, and similar topics just because they tend to struggle in this area.

Crudup: Well, I don’t currently have
any staff above the resident assistant or student assistant level. I would say, though, that with them I have to find people who are driven and who mature at a much younger age. Where I was used to resident assistants being juniors or seniors, all I have here are freshmen and sophomores. This presents a big challenge. I have found that a majority of my staff are non-traditional age (not intentional, but it has just happened that way) and have either taken time off between high school and college to work, have previous college experience, or are career changers. Of the traditional aged resident assistants, they are involved with our campus Honors Institute or
MARCH + APRIL 2011

Doskal-Scaffido: It’s very interesting
the many different kinds of staffing and management that take form. It seems that, unlike most staff at four-year institutions, we probably have a lot more negotiating and indirect supervision of people who work in our areas, but we cannot really direct their work.

Doskal-Scaffido: So it looks like
two of us are owned/managed by outside corporations. Our residence halls are owned and operated by our Faculty Student Association, as the State University of New York used to have a rule that community colleges themselves could not own and operate residence halls. And, in fact, many of our “service” offices – residence life, athletics, student health center – are also owned and operated by the

Steffensen: I do think we have a lot
more	flexibility	in	our	practices	and	 day-to-day operations than do many four-year schools. We have to work so much more closely with so many other units that we end up spending a lot of time outside the “normal” residence life operations.

45



Talking Stick - March/April 2011

Table of Contents for the Digital Edition of Talking Stick - March/April 2011

Talking Stick - March/April 2011
Table of Contents
Online Now
Vision
Just In
Your ACUHO-I
Transitions
Res Life
Business Operations
Special Focus
Calendar
An Open House
Getting Your Ducks in a Row
Conversations
First Takes
Reporting Out
Welcome
Snapshot
Talking Stick - March/April 2011 - Intro
Talking Stick - March/April 2011 - Talking Stick - March/April 2011
Talking Stick - March/April 2011 - Cover2
Talking Stick - March/April 2011 - 1
Talking Stick - March/April 2011 - 2
Talking Stick - March/April 2011 - Table of Contents
Talking Stick - March/April 2011 - Online Now
Talking Stick - March/April 2011 - 5
Talking Stick - March/April 2011 - Vision
Talking Stick - March/April 2011 - 7
Talking Stick - March/April 2011 - Just In
Talking Stick - March/April 2011 - 9
Talking Stick - March/April 2011 - 10
Talking Stick - March/April 2011 - 11
Talking Stick - March/April 2011 - 12
Talking Stick - March/April 2011 - Your ACUHO-I
Talking Stick - March/April 2011 - Transitions
Talking Stick - March/April 2011 - 15
Talking Stick - March/April 2011 - Res Life
Talking Stick - March/April 2011 - 17
Talking Stick - March/April 2011 - 18
Talking Stick - March/April 2011 - 19
Talking Stick - March/April 2011 - Business Operations
Talking Stick - March/April 2011 - 21
Talking Stick - March/April 2011 - 22
Talking Stick - March/April 2011 - 23
Talking Stick - March/April 2011 - Special Focus
Talking Stick - March/April 2011 - 25
Talking Stick - March/April 2011 - 26
Talking Stick - March/April 2011 - Calendar
Talking Stick - March/April 2011 - An Open House
Talking Stick - March/April 2011 - 29
Talking Stick - March/April 2011 - 30
Talking Stick - March/April 2011 - 31
Talking Stick - March/April 2011 - 32
Talking Stick - March/April 2011 - 33
Talking Stick - March/April 2011 - 34
Talking Stick - March/April 2011 - 35
Talking Stick - March/April 2011 - Getting Your Ducks in a Row
Talking Stick - March/April 2011 - 37
Talking Stick - March/April 2011 - 38
Talking Stick - March/April 2011 - 39
Talking Stick - March/April 2011 - 40
Talking Stick - March/April 2011 - 41
Talking Stick - March/April 2011 - 42
Talking Stick - March/April 2011 - 43
Talking Stick - March/April 2011 - Conversations
Talking Stick - March/April 2011 - 45
Talking Stick - March/April 2011 - 46
Talking Stick - March/April 2011 - First Takes
Talking Stick - March/April 2011 - Reporting Out
Talking Stick - March/April 2011 - 49
Talking Stick - March/April 2011 - 50
Talking Stick - March/April 2011 - 51
Talking Stick - March/April 2011 - 52
Talking Stick - March/April 2011 - 53
Talking Stick - March/April 2011 - Welcome
Talking Stick - March/April 2011 - 55
Talking Stick - March/April 2011 - Snapshot
Talking Stick - March/April 2011 - Cover3
Talking Stick - March/April 2011 - Cover4
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