Talking Stick - January/February 2013 - 52

36

conTInued

From Shovel to Ribbon

designer explains the change that will be made and concludes by writing, “If you have any concerns with this decision, please notify me no later than 2 p.m. tomorrow afternoon.” If there is no response, the designer can proceed.

says Patrick, and required more facilitation to get everyone on the same page. In addition, the Office of Residence Life participated at a high level throughout the design process, contributing thoughts on essential spaces and program needs. There was also input from academic officers, who provided information related to classroom size, amenities, and technology. As construction began, the steering committee became smaller, though it still involved about 30 people. Ed Keller, the UNCG associate director of operations for housing and residence life, attended every weekly progress meeting. The director of housing came as needed, as did academic representatives for the learning component. Otherwise, it was the design team, the contractor, and the consultants. “I keep a running list of things encountered in previous projects,” says Keller, “particularly related to details about energy use and savings, where kitchens should go, and how to get the trash out of buildings – the operational stuff.” At the project kick-off meeting, each team member received a comprehensive set of notes that outlined the budget, scope of work, goals, schedule, calendar, and information on what else might be expected from the project. The notes explained where the team could find the university’s design and construction guidelines as well as a signage design manual. Information included submission requirements and the fact that a monthly status report was required prior to submitting an invoice. In the midst of all the information being shared, it is important that some elements – such as project goals – remain high priorities. In fact, in each UNCG construction meeting the project goals were expressly reiterated, including statements such as “the design is a collaboration of Housing and Residence Life, Facilities Design

and Construction, and various campus stakeholders” and “the space is reprogrammed to obtain the maximum number of beds while diversifying Housing and Residence Life space inventory, and adding living-learning space.” Patrick says it was important to reiterate these goals because “in the thick of things, ideas can get off track.” He adds that “these are high-level goals, but they are valuable to keep people moving in the same direction. If you have a decision to make, you stop and ask yourself if it supports the goals. We do this goal setting even for a $30,000 renovation.”

Varying Viewpoints
The Facilities Design and Construction Department at the University of North Carolina, Greensboro, under Patrick’s leadership, includes architects and contractors from private practice. Throughout the design process, Patrick has his architects interface with the design team. Once construction begins, those with a construction background take over. “We call it a fuzzy handoff. It’s not that there isn’t overlap, but we try to put people together who can better talk to each other. At each point, there is a project manager who is responsible for keeping things moving along,” Patrick explains. As a licensed architect and a structural engineer, he is aware that many things have the potential to derail a project. “Everyone needs to speak up. If there’s a potential pitfall, it needs to be on the table early.” If constituent groups get involved (for example, someone from the academic side of campus), the team listens to the different points of view, discusses the consequences of decisions, and recommends a resolution. An example of this type of outside input came when a change in North Carolina construction procurement law directly impacted the Quad project. The state required all design team members – architects and engineers – to have input into a required advance planning document before a project could even advance to schematic design. Among other things, mechanical and electrical engineers had to factor in the lifecycle costs of proposed systems. This document then was reviewed by the state. “It started the dialogue sooner,”
52
Talking STick

Timesaving Tools
New technologies have made decision and communication processes more efficient, but they don’t take the place of highly functioning teams and conflict resolution processes. Documents can now be stored in a virtual cloud; not being tied to physical servers allows collaborative teams to access information from anywhere, including the job site. Meanwhile, tablet computers are helpful for looking at drawings, making field reports, and logging deficiencies. Some new apps have interactive Building Information Modeling (BIM) capability, allowing users to navigate a project’s BIM model from the field. They are particularly useful at punch-list time, when the teams are correcting final details before turning a facility over to the institution. In addition, teleconferencing, such as Citrix’s web-conferencing tool GoToMeeting, is useful for promoting online collaboration. Team members can share computer screens, transmit the presentation back and forth, draw, chat, and record. The process is not only efficient but also saves the expense and environmental impact of team members traveling to attend face-to-face meetings. Another



Talking Stick - January/February 2013

Table of Contents for the Digital Edition of Talking Stick - January/February 2013

Talking Stick - January/February 2013
Contents
New Member Highlight
Vision
Just In
Your ACUHO-I
Transitions
Res Life
Business Operations
Special Focus
Calendar
From Shovel to Ribbon
All the World’s a Page
Conversations
First Takes
Reporting Out
New Members
Snapshot
Talking Stick - January/February 2013 - Talking Stick - January/February 2013
Talking Stick - January/February 2013 - Cover2
Talking Stick - January/February 2013 - 1
Talking Stick - January/February 2013 - 2
Talking Stick - January/February 2013 - Contents
Talking Stick - January/February 2013 - New Member Highlight
Talking Stick - January/February 2013 - 5
Talking Stick - January/February 2013 - Vision
Talking Stick - January/February 2013 - 7
Talking Stick - January/February 2013 - Just In
Talking Stick - January/February 2013 - 9
Talking Stick - January/February 2013 - 10
Talking Stick - January/February 2013 - 11
Talking Stick - January/February 2013 - 12
Talking Stick - January/February 2013 - Your ACUHO-I
Talking Stick - January/February 2013 - Transitions
Talking Stick - January/February 2013 - 15
Talking Stick - January/February 2013 - 16
Talking Stick - January/February 2013 - 17
Talking Stick - January/February 2013 - Res Life
Talking Stick - January/February 2013 - 19
Talking Stick - January/February 2013 - 20
Talking Stick - January/February 2013 - 21
Talking Stick - January/February 2013 - Business Operations
Talking Stick - January/February 2013 - 23
Talking Stick - January/February 2013 - 24
Talking Stick - January/February 2013 - 25
Talking Stick - January/February 2013 - Special Focus
Talking Stick - January/February 2013 - 27
Talking Stick - January/February 2013 - 28
Talking Stick - January/February 2013 - Calendar
Talking Stick - January/February 2013 - From Shovel to Ribbon
Talking Stick - January/February 2013 - 31
Talking Stick - January/February 2013 - 32
Talking Stick - January/February 2013 - 33
Talking Stick - January/February 2013 - 34
Talking Stick - January/February 2013 - 35
Talking Stick - January/February 2013 - 36
Talking Stick - January/February 2013 - 37
Talking Stick - January/February 2013 - All the World’s a Page
Talking Stick - January/February 2013 - 39
Talking Stick - January/February 2013 - 40
Talking Stick - January/February 2013 - 41
Talking Stick - January/February 2013 - 42
Talking Stick - January/February 2013 - 43
Talking Stick - January/February 2013 - 44
Talking Stick - January/February 2013 - 45
Talking Stick - January/February 2013 - Conversations
Talking Stick - January/February 2013 - 47
Talking Stick - January/February 2013 - 48
Talking Stick - January/February 2013 - First Takes
Talking Stick - January/February 2013 - Reporting Out
Talking Stick - January/February 2013 - 51
Talking Stick - January/February 2013 - 52
Talking Stick - January/February 2013 - 53
Talking Stick - January/February 2013 - 54
Talking Stick - January/February 2013 - 55
Talking Stick - January/February 2013 - 56
Talking Stick - January/February 2013 - 57
Talking Stick - January/February 2013 - New Members
Talking Stick - January/February 2013 - 59
Talking Stick - January/February 2013 - Snapshot
Talking Stick - January/February 2013 - Cover3
Talking Stick - January/February 2013 - Cover4
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