Talking Stick - March/April 2013 - 52

20

conTinued

RES LIFE

associate director of residence life at the
University of California, Irvine, include
providing a desk manual from their
supervisor, general information helpful
to understanding the university and state
system, and a video highlighting the
housing program. Connecting new staff to
their role and the campus culture can help
them align personal values and beliefs and
find meaning in their work.

Following up
Evaluation should involve an assessment
not only of the employee but also of the
training.

online

Provide informal and formal
evaluations. One-on-one meetings are
important not only for successfully
orienting a new employee but also for
assessing their ongoing performance.
During these meetings, performance
metrics are established and should be
evaluated at key intervals (e.g., 30, 60,

90 days). Some of these performance
metrics can come in the form of a
formal evaluation from the department
or institution or from a professional
development plan.
Utilize the Kirkpatrick Model. Donald
Kirkpatrick, professor emeritus of the
University of Wisconsin in Madison and
past president of the American Society
for Training and Development, created
a model for training evaluation which
is considered an industry standard
across the human resource and training
communities and can be integrated into
an onboarding assessment. The four
levels of the model evaluate reaction
(how employees respond to the training),
learning (the extent to which they learned
what was presented), behavior (how they
applied the learning to their jobs), and
results (how learning outcomes were
achieved).

for the most part, housing staff are
already utilizing many of these strategies
in one way or another. Staff may not
realize they are utilizing them, and the
department may not be employing them
in a purposeful manner, so it requires
only one more step to implement an
onboarding process in a more intentional
way. This becomes increasingly important
as more and more housing departments
are called upon to define the work they
do and to justify their budgetary needs
for staff recruitment and development.
The onboarding approach will help
departments and supervisors get the most
from their new employees and reap the
rewards of their staff investment. ts
Lani San Antonio is the assistant director of
residential life at Clemson
University in South Carolina.

Amy Gamble

The best part of onboarding is that,

is the associate director
of residential education at
Clemson University in South
Carolina.

T

he Higher Education and Student Affairs (HESA) program at Indiana University, a
pioneer in the study of higher education and student affairs administration, is now
offering an online certificate program designed for full-time professionals.

Program details

Course topics

•	 Twelve	(12)	credit	hour	program	consisting	
of three (3) online courses and one elective
•	 The	core	courses	may	be	completed	over	
the summer
•	 All	courses	will	be	taught	online
•		Certificate	can	be	combined	with	the	online		
Adult Education Master’s degree offered
through the School of Education

•	 Foundations	of	Student	Affairs	Practice
•	 Applying	Student	Development	Theory	
to	Practice
•	 Higher	Education	Administration

certificate

For	more	information	about	the	application	process	
and	summer	tuition	fees,	please	visit	the	HESA	web	site	at	
http://education.indiana.edu/hesacert or scan this code for the
IUconnectED online partnership link:

HigHer education
and Student affairS
Department of Educational Leadership and Policy Studies

52

Talking Stick Ad-HESA-IU-Nov-Dec_2012.indd 1

Talking STick

7/13/12 1:21 AM
http://education.indiana.edu/hesacert http://education.indiana.edu/hesacert
Talking Stick - March/April 2013

Table of Contents for the Digital Edition of Talking Stick - March/April 2013
