Talking Stick - September/October 2013 - 37
The Quintessential
Professional
how do you become the type of
professional who people look up to?
e
By Kathy Bush hobgood and verna gardner howell
ach year, without fail, a colleague or two will send
a note to one of the professional listservs with the
fervent request for materials to help staff learn
strategies for improving their professionalism.
When asked if anything was helpful, most say
they received any number of presentations that
included a variety of admonitions and expectations
related to mundane daily tasks, i.e., ensure good
communication amongst staff members, provide
good customer service, always return phone calls
within 24 hours. What is not included in those
presentations is any true sense of what it means to
be a professional.
Beyond the concept of doing your job well
in the technical sense, there is a habits-of-mind
skill set that must also be acquired. Becoming a
quintessential professional is about who you are
and who you want to be. It is about what you do
and why you do it. A portion of this article will
include advice for new professionals, but there are
many ways in which this discussion is not simply
about age or tenure in the field. Over the years, you
may have worked with those who seemed mature
and fully formed as graduate students or with
veteran staff who seem isolated and oblivious to
how they may be negatively impacting the larger
organization.
What is professionalism? The Merriam-Webster
Dictionary defines it as “the conduct, aims, or
qualities that characterize or mark a profession or
a professional person.” This definition resonates
because of the dual criteria of essence and action.
Both are essential.
SEPTEMBER + OCTOBER 2013
37
Talking Stick - September/October 2013
Table of Contents for the Digital Edition of Talking Stick - September/October 2013
Talking Stick - September/October 2013
Contents
New Member Highlight
Vision
Just In
Your ACUHO-I
Transitions
Res Life
Business Operations
Facilities
Calendar
Becoming an Assessment Storyteller
The Quintessential Professional
Conversations
First Takes
Reporting Out
New Members
Snapshot
Talking Stick - September/October 2013 - Talking Stick - September/October 2013
Talking Stick - September/October 2013 - Cover2
Talking Stick - September/October 2013 - 1
Talking Stick - September/October 2013 - 2
Talking Stick - September/October 2013 - Contents
Talking Stick - September/October 2013 - New Member Highlight
Talking Stick - September/October 2013 - 5
Talking Stick - September/October 2013 - Vision
Talking Stick - September/October 2013 - 7
Talking Stick - September/October 2013 - Just In
Talking Stick - September/October 2013 - 9
Talking Stick - September/October 2013 - 10
Talking Stick - September/October 2013 - 11
Talking Stick - September/October 2013 - 12
Talking Stick - September/October 2013 - Your ACUHO-I
Talking Stick - September/October 2013 - Transitions
Talking Stick - September/October 2013 - 15
Talking Stick - September/October 2013 - Res Life
Talking Stick - September/October 2013 - 17
Talking Stick - September/October 2013 - 18
Talking Stick - September/October 2013 - 19
Talking Stick - September/October 2013 - Business Operations
Talking Stick - September/October 2013 - 21
Talking Stick - September/October 2013 - 22
Talking Stick - September/October 2013 - 23
Talking Stick - September/October 2013 - Facilities
Talking Stick - September/October 2013 - 25
Talking Stick - September/October 2013 - 26
Talking Stick - September/October 2013 - Calendar
Talking Stick - September/October 2013 - Becoming an Assessment Storyteller
Talking Stick - September/October 2013 - 29
Talking Stick - September/October 2013 - 30
Talking Stick - September/October 2013 - 31
Talking Stick - September/October 2013 - 32
Talking Stick - September/October 2013 - 33
Talking Stick - September/October 2013 - 34
Talking Stick - September/October 2013 - 35
Talking Stick - September/October 2013 - The Quintessential Professional
Talking Stick - September/October 2013 - 37
Talking Stick - September/October 2013 - 38
Talking Stick - September/October 2013 - 39
Talking Stick - September/October 2013 - 40
Talking Stick - September/October 2013 - 41
Talking Stick - September/October 2013 - 42
Talking Stick - September/October 2013 - 43
Talking Stick - September/October 2013 - Conversations
Talking Stick - September/October 2013 - 45
Talking Stick - September/October 2013 - 46
Talking Stick - September/October 2013 - First Takes
Talking Stick - September/October 2013 - Reporting Out
Talking Stick - September/October 2013 - 49
Talking Stick - September/October 2013 - 50
Talking Stick - September/October 2013 - 51
Talking Stick - September/October 2013 - 52
Talking Stick - September/October 2013 - 53
Talking Stick - September/October 2013 - New Members
Talking Stick - September/October 2013 - 55
Talking Stick - September/October 2013 - Snapshot
Talking Stick - September/October 2013 - Cover3
Talking Stick - September/October 2013 - Cover4
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20190506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20190304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20190102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20181112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20180910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20180708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20180506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20180304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20180102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20171112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20170910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20170708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20170506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20170304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20170102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20161112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20160910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20160708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20160506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20160304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20160102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20151112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20150910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20150708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20150506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20150304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20150102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20141112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20140910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20140708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20140506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20140304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20140102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20131112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20130910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20130708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20130506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20130304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20130102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20121112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20120910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20120708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20120506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20120304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_201201
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20111112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20110910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20110708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20110506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20110304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20110102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20101112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20100910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20100708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20100506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20100304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20100102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20091112
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20090910
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20090708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20090506
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20090304
https://www.nxtbook.com/nxtbooks/acuho/talkingstick_20090102
https://www.nxtbook.com/nxtbooks/acuho/talkingstick1108
https://www.nxtbook.com/nxtbooks/acuho/talkingstick0908
https://www.nxtbook.com/nxtbooks/acuho/talkingstick0708
https://www.nxtbook.com/nxtbooks/acuho/talkingstick0508
https://www.nxtbookmedia.com