Talking Stick - September/October 2013 - 49

42

cOntInued

The Quintessential Professional

judgemental questions in an effort to
understand institutional context and
the nature of the issue at hand. Speak
up when you are certain that your
thoughts will add to the conversation.
be a good supervisee – It is
as important as being a good
supervisor. Learn how to manage
your boss. What do they expect? How
autonomous do they want you to be?
What level of detail makes them feel
well informed? How do they need you
to package information for them? Be
the professional that you would want
working for you. Teach your staff by
example.
master the art of good
communication. Learn to write well.
Aside from being grammatically
correct and succinct, there is an art in
keeping your supervisors, peers, and
staff informed. Construct processes and
procedures that keep you on track here.
Have intentional conversations about
email and its use in your department or
area. Many consider letter writing to be
a lost art, so the impact of “warm fuzzy”
notes and letters can be multiplied.
remember – to err may be human,
but messing up requires stepping
up. Be accountable, and take ownership
of mistakes. Accept constructive
criticism. No excuses. Jeff Haden,
in his article in Inc. magazine, “Be
Happier: 10 Things to Stop Doing
Right Now,” reminds us that “People
make mistakes. Employees don’t
meet your expectations. Vendors
don’t deliver on time. So you blame
them for your problems. But you’re
also to blame. Maybe you didn’t
provide enough training. Maybe you
didn’t build in enough of a buffer.
Maybe you asked too much, too soon.
Taking responsibility when things go
wrong instead of blaming others isn’t
masochistic, it’s empowering – because
then you focus on doing things better
or smarter next time.”
actively manage your reputation.
Reputation is a conglomeration of
standing, status, and character. The

contributing factors are myriad and
complex. Your day-to-day performance
and behaviors were once all that your
work colleagues had to judge you by.
In today’s multimedia world, you can
add Facebook, Twitter, and blogging
to that mix. While that reality brings
challenges, it also adds the opportunity
to create a much broader professional
image and persona that can absolutely
work in one’s favor.

all-encompassing, but they can provide
readers with some renewed perspective.
Let’s keep the conversation going and
share the aspiration of ever increased
professionalism. Remember, we are all
works in progress. tS

The items highlighted here
as advice for becoming a true
professional are not intended to be

Verna Gardner

Kathy Bush
Hobgood

Howell

is the director of residential life
at Clemson University in South
Carolina.
is the associate vice president
for student affairs at Clemson.

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When the only way to go
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SEPTEMBER + OCTOBER 2013

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Talking Stick - September/October 2013

Table of Contents for the Digital Edition of Talking Stick - September/October 2013

Talking Stick - September/October 2013
Contents
New Member Highlight
Vision
Just In
Your ACUHO-I
Transitions
Res Life
Business Operations
Facilities
Calendar
Becoming an Assessment Storyteller
The Quintessential Professional
Conversations
First Takes
Reporting Out
New Members
Snapshot
Talking Stick - September/October 2013 - Talking Stick - September/October 2013
Talking Stick - September/October 2013 - Cover2
Talking Stick - September/October 2013 - 1
Talking Stick - September/October 2013 - 2
Talking Stick - September/October 2013 - Contents
Talking Stick - September/October 2013 - New Member Highlight
Talking Stick - September/October 2013 - 5
Talking Stick - September/October 2013 - Vision
Talking Stick - September/October 2013 - 7
Talking Stick - September/October 2013 - Just In
Talking Stick - September/October 2013 - 9
Talking Stick - September/October 2013 - 10
Talking Stick - September/October 2013 - 11
Talking Stick - September/October 2013 - 12
Talking Stick - September/October 2013 - Your ACUHO-I
Talking Stick - September/October 2013 - Transitions
Talking Stick - September/October 2013 - 15
Talking Stick - September/October 2013 - Res Life
Talking Stick - September/October 2013 - 17
Talking Stick - September/October 2013 - 18
Talking Stick - September/October 2013 - 19
Talking Stick - September/October 2013 - Business Operations
Talking Stick - September/October 2013 - 21
Talking Stick - September/October 2013 - 22
Talking Stick - September/October 2013 - 23
Talking Stick - September/October 2013 - Facilities
Talking Stick - September/October 2013 - 25
Talking Stick - September/October 2013 - 26
Talking Stick - September/October 2013 - Calendar
Talking Stick - September/October 2013 - Becoming an Assessment Storyteller
Talking Stick - September/October 2013 - 29
Talking Stick - September/October 2013 - 30
Talking Stick - September/October 2013 - 31
Talking Stick - September/October 2013 - 32
Talking Stick - September/October 2013 - 33
Talking Stick - September/October 2013 - 34
Talking Stick - September/October 2013 - 35
Talking Stick - September/October 2013 - The Quintessential Professional
Talking Stick - September/October 2013 - 37
Talking Stick - September/October 2013 - 38
Talking Stick - September/October 2013 - 39
Talking Stick - September/October 2013 - 40
Talking Stick - September/October 2013 - 41
Talking Stick - September/October 2013 - 42
Talking Stick - September/October 2013 - 43
Talking Stick - September/October 2013 - Conversations
Talking Stick - September/October 2013 - 45
Talking Stick - September/October 2013 - 46
Talking Stick - September/October 2013 - First Takes
Talking Stick - September/October 2013 - Reporting Out
Talking Stick - September/October 2013 - 49
Talking Stick - September/October 2013 - 50
Talking Stick - September/October 2013 - 51
Talking Stick - September/October 2013 - 52
Talking Stick - September/October 2013 - 53
Talking Stick - September/October 2013 - New Members
Talking Stick - September/October 2013 - 55
Talking Stick - September/October 2013 - Snapshot
Talking Stick - September/October 2013 - Cover3
Talking Stick - September/October 2013 - Cover4
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