Talking Stick - May/June 2016 - 42

T

he team gathers around the conference table on a Monday
morning for the weekly meeting. The memo sent last week
set the stage: Come prepared to discuss your budget for the
next fiscal year. Of all the strategic conversations, the topic of

budgets provokes a level of discomfort in the team. They are faced with
the challenge of discussing the distribution of limited resources across a
department that regularly faces the call to "do more with less." Everyone
at the table knows that they will need to make trade-offs. The top priority
remains the needs of the residents; however, the path to student success
is not brightly lit nor does it stay the same in the ever-changing, diverse
climate that is higher education. The meeting begins as the first voice
breaks the tension, "It's time to incorporate IT into our strategy."

Every institution is unique, every student population, different, but there is
one trend upon which agreement is universal: The demand for technology and its
infrastructure has been and will be increasing. Azfar Mian, director for financial and
IT services in the department of housing and residence education at the University
of Florida in Gainesville, explains, "At this point [IT] is not a choice, it's a necessity.
It's not something that you can't have in your toolkit. It is required by students, and
it's required by staff. All the various stakeholders need to understand and need to
believe that it is a strategic area that needs to be invested in." Everyone interacts with
information technology, or IT. Residential networks, telephones, cable television,
Internet protocol television (IPTV), office workstations, software, and servers are just
some examples of products and services that fall under the IT umbrella. With the
proliferation of Internet-connected devices on campus, the demand for IT resources
is increasing more rapidly each year. The 2015 ACUTA/NACUBO/ACUHO-I State of
ResNet Report reveals that "Over the last three years, there has been a 26% increase
in schools with ResNet strategic plans, growing from 34% to 60%." By identifying
operational and student needs, building a strategy, and regularly evaluating that
strategy, housing operations around the world can become more effective and
efficient. In many cases, the trade-offs are not as difficult to make as one might
expect.
Who is the IT customer? Primarily, the two campus groups that utilize IT are
the housing operation (internal) and the campus residents (external). The housing
operation traditionally utilizes workstations, telephones, occupancy management
software, database systems, servers, and network infrastructure to perform a myriad
of tasks related to managing campus housing. Campus residents traditionally utilize
campus workstations, cable television, and network infrastructure as part of their
residential experience. When considering how to budget for IT, look to the most
highly demanded resource: the Internet. The need for Internet access is characterized
by the need for bandwidth. The more bandwidth available, the faster the user can

42

TALKING STICK



Talking Stick - May/June 2016

Table of Contents for the Digital Edition of Talking Stick - May/June 2016

Talking Stick - May/June 2016
Contents
Vision
Just In
Calendar
Your ACUHO-I
Transitions
Facilities
Special Focus - Learning by Listening
Marketing and Communications
Foundational
Power On
Dishing Up Community
Conversations
First Takes
Around Student Affairs
New Members
Snapshot
Talking Stick - May/June 2016 - Intro
Talking Stick - May/June 2016 - BB1
Talking Stick - May/June 2016 - BB2
Talking Stick - May/June 2016 - Talking Stick - May/June 2016
Talking Stick - May/June 2016 - Cover2
Talking Stick - May/June 2016 - 1
Talking Stick - May/June 2016 - 2
Talking Stick - May/June 2016 - 3
Talking Stick - May/June 2016 - Contents
Talking Stick - May/June 2016 - 5
Talking Stick - May/June 2016 - 6
Talking Stick - May/June 2016 - 7
Talking Stick - May/June 2016 - Vision
Talking Stick - May/June 2016 - 9
Talking Stick - May/June 2016 - Just In
Talking Stick - May/June 2016 - 11
Talking Stick - May/June 2016 - 12
Talking Stick - May/June 2016 - BI1
Talking Stick - May/June 2016 - BI2
Talking Stick - May/June 2016 - 13
Talking Stick - May/June 2016 - 14
Talking Stick - May/June 2016 - 15
Talking Stick - May/June 2016 - 16
Talking Stick - May/June 2016 - 17
Talking Stick - May/June 2016 - Calendar
Talking Stick - May/June 2016 - 19
Talking Stick - May/June 2016 - Your ACUHO-I
Talking Stick - May/June 2016 - 21
Talking Stick - May/June 2016 - Transitions
Talking Stick - May/June 2016 - 23
Talking Stick - May/June 2016 - Facilities
Talking Stick - May/June 2016 - 25
Talking Stick - May/June 2016 - 26
Talking Stick - May/June 2016 - 27
Talking Stick - May/June 2016 - Special Focus - Learning by Listening
Talking Stick - May/June 2016 - 29
Talking Stick - May/June 2016 - 30
Talking Stick - May/June 2016 - 31
Talking Stick - May/June 2016 - Marketing and Communications
Talking Stick - May/June 2016 - 33
Talking Stick - May/June 2016 - 34
Talking Stick - May/June 2016 - 35
Talking Stick - May/June 2016 - Foundational
Talking Stick - May/June 2016 - 37
Talking Stick - May/June 2016 - 38
Talking Stick - May/June 2016 - 39
Talking Stick - May/June 2016 - Power On
Talking Stick - May/June 2016 - 41
Talking Stick - May/June 2016 - 42
Talking Stick - May/June 2016 - 43
Talking Stick - May/June 2016 - 44
Talking Stick - May/June 2016 - 45
Talking Stick - May/June 2016 - 46
Talking Stick - May/June 2016 - 47
Talking Stick - May/June 2016 - 48
Talking Stick - May/June 2016 - 49
Talking Stick - May/June 2016 - Dishing Up Community
Talking Stick - May/June 2016 - 51
Talking Stick - May/June 2016 - 52
Talking Stick - May/June 2016 - 53
Talking Stick - May/June 2016 - 54
Talking Stick - May/June 2016 - 55
Talking Stick - May/June 2016 - 56
Talking Stick - May/June 2016 - 57
Talking Stick - May/June 2016 - 58
Talking Stick - May/June 2016 - 59
Talking Stick - May/June 2016 - Conversations
Talking Stick - May/June 2016 - 61
Talking Stick - May/June 2016 - 62
Talking Stick - May/June 2016 - 63
Talking Stick - May/June 2016 - First Takes
Talking Stick - May/June 2016 - Around Student Affairs
Talking Stick - May/June 2016 - 66
Talking Stick - May/June 2016 - 67
Talking Stick - May/June 2016 - 68
Talking Stick - May/June 2016 - 69
Talking Stick - May/June 2016 - New Members
Talking Stick - May/June 2016 - 71
Talking Stick - May/June 2016 - Snapshot
Talking Stick - May/June 2016 - Cover3
Talking Stick - May/June 2016 - Cover4
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