Talking Stick - May/June 2016 - 48

Power On:
Budgeting for
Today's Information
Technology Needs
May 24, 2016
2 p.m. (Eastern)
With increased
demands on IT
infrastructure and
products from both
students and staff,
campus housing IT
departments must be
better about setting
and managing their
annual budgets.
Talking Stick author
Gregory Bowers
shares some of the
lessons he learned
while researching
his story including
trends in IT, the tough
decisions some IT
departments are
having to make, and
how to make sure
the right voices are
heard throughout the
process. In addition,
the program will
include data from the
newly released 2016
ACUTA / NACUBO/
ACUHO-I State of
ResNet Report.
Register at
https://attendee.
gotowebinar.com/
register/4317486
767441266690.

48

TALKING STICK

jump on it as a first mover, that's not easy. It
comes with its trials and tribulations. It can
work, or you can fall on your face. If you fall on
your face, how you handle it is extremely critical.
Accept responsibility, own it, and move in a new
direction." For organizations that rely heavily on
manual process and human resources, there is
an opportunity to reduce both costs and time if
the right IT solution is identified. Automating
paper processes will reduce some cost but,
more important, will free up staff to work on
other tasks. This should lead to both improved
efficiency and greater breadth of work that can
be accomplished year over year. Considering
this impact when building an IT budget further
legitimizes the need for an IT strategy, as it does
not exist in a vacuum.
The Internet has been around for decades,
but the level of connectivity and the demand for
bandwidth continues to grow. Each year outpaces
the year prior. Much of the bandwidth demand
is due to the variety and volume of WiFi devices
on campus. Students are already bringing WiFi
toasters (if allowed in the halls, of course), light
switches, game consoles, phones, tablets, and
computers. There is no indication that bandwidth
demand will plateau in the foreseeable future.
For operations without institutionally
centralized or self-managed Internet, there
may be value in outsourcing network services.
If the service contract covers regular upgrades
to routers, wiring, and APC backups, so that
demand can be met each year, the option could
benefit the operation. The 2015 ResNet Report
reveals that "The number of schools outsourcing
or considering outsourcing continues to
increase year over year and has nearly doubled
from 22% in 2013 to 38% of schools." When
outsourcing, it is critical to consider future needs
when contracting. Travis Seekins, associate vice
president for technology services at HardinSimmons University in Abilene, Texas, says, "We
want to do more and we have to do more, but
like so many shops, we are under-resourced." He
explains that in 2011 they contracted with Apogee
for their ResNet service after considering going
with a local provider and finding out that they
could not fully support the university's needs.
With Apogee, they were able to set up and offer
online services quickly, and they didn't have any
large acquisition costs up front. Additionally,

 RESOURCES
The 2015 ACUTA/NACUBO/ACUHO-I
State of ResNet Report
http://www.acuho-i.org/resources/
cid/5064?portalid=0

Apogee will update switches and access points,
they have 24/7 support, and students can
purchase more bandwidth if they feel they need
more than what the base service offers, which is
five devices per student. "It may cost us a little bit
more to outsource versus doing it in-house, but
it's worth it because the level of service Apogee
provides is substantially better than what we can
provide."
Another advantage to outsourcing is that
the ResNet service can be contracted to offer
additional administrative bandwidth. This has
been beneficial for Hardin-Simmons, which
has approximately 2,100 students, with 900
living on campus. A small campus network
could be impacted greatly by high bandwidth
consumption. "A school right down the street
from us is trying to figure out how much
bandwidth they need. They have to throttle down
Netflix from noon to 5 p.m. so the faculty can use
Canvas," says Seekins.
It's another weekly Monday meeting two
months later. The team files in, sits down,
and the budget discussion continues. This
time, with an IT budget in place, trade-offs
aren't nearly as scary. The "do more with less"
approach can be replaced by the "do more with
different" approach. Smart IT budgeting means
more effective and faster processes, improved
user experiences for residents, and more time
available for staff to tend to the varied needs
of residents on campus. Don't hesitate to
incorporate IT into the strategy. 

Gregory Bowers is the assistant director for
communications at the University of South Florida
in Tampa.
 gbowers@usf.edu


http://www.acuho-i.org/resources/cid/5064?portalid=0 https://attendee.gotowebinar.com/register/4317486767441266690

Talking Stick - May/June 2016

Table of Contents for the Digital Edition of Talking Stick - May/June 2016

Talking Stick - May/June 2016
Contents
Vision
Just In
Calendar
Your ACUHO-I
Transitions
Facilities
Special Focus - Learning by Listening
Marketing and Communications
Foundational
Power On
Dishing Up Community
Conversations
First Takes
Around Student Affairs
New Members
Snapshot
Talking Stick - May/June 2016 - Intro
Talking Stick - May/June 2016 - BB1
Talking Stick - May/June 2016 - BB2
Talking Stick - May/June 2016 - Talking Stick - May/June 2016
Talking Stick - May/June 2016 - Cover2
Talking Stick - May/June 2016 - 1
Talking Stick - May/June 2016 - 2
Talking Stick - May/June 2016 - 3
Talking Stick - May/June 2016 - Contents
Talking Stick - May/June 2016 - 5
Talking Stick - May/June 2016 - 6
Talking Stick - May/June 2016 - 7
Talking Stick - May/June 2016 - Vision
Talking Stick - May/June 2016 - 9
Talking Stick - May/June 2016 - Just In
Talking Stick - May/June 2016 - 11
Talking Stick - May/June 2016 - 12
Talking Stick - May/June 2016 - BI1
Talking Stick - May/June 2016 - BI2
Talking Stick - May/June 2016 - 13
Talking Stick - May/June 2016 - 14
Talking Stick - May/June 2016 - 15
Talking Stick - May/June 2016 - 16
Talking Stick - May/June 2016 - 17
Talking Stick - May/June 2016 - Calendar
Talking Stick - May/June 2016 - 19
Talking Stick - May/June 2016 - Your ACUHO-I
Talking Stick - May/June 2016 - 21
Talking Stick - May/June 2016 - Transitions
Talking Stick - May/June 2016 - 23
Talking Stick - May/June 2016 - Facilities
Talking Stick - May/June 2016 - 25
Talking Stick - May/June 2016 - 26
Talking Stick - May/June 2016 - 27
Talking Stick - May/June 2016 - Special Focus - Learning by Listening
Talking Stick - May/June 2016 - 29
Talking Stick - May/June 2016 - 30
Talking Stick - May/June 2016 - 31
Talking Stick - May/June 2016 - Marketing and Communications
Talking Stick - May/June 2016 - 33
Talking Stick - May/June 2016 - 34
Talking Stick - May/June 2016 - 35
Talking Stick - May/June 2016 - Foundational
Talking Stick - May/June 2016 - 37
Talking Stick - May/June 2016 - 38
Talking Stick - May/June 2016 - 39
Talking Stick - May/June 2016 - Power On
Talking Stick - May/June 2016 - 41
Talking Stick - May/June 2016 - 42
Talking Stick - May/June 2016 - 43
Talking Stick - May/June 2016 - 44
Talking Stick - May/June 2016 - 45
Talking Stick - May/June 2016 - 46
Talking Stick - May/June 2016 - 47
Talking Stick - May/June 2016 - 48
Talking Stick - May/June 2016 - 49
Talking Stick - May/June 2016 - Dishing Up Community
Talking Stick - May/June 2016 - 51
Talking Stick - May/June 2016 - 52
Talking Stick - May/June 2016 - 53
Talking Stick - May/June 2016 - 54
Talking Stick - May/June 2016 - 55
Talking Stick - May/June 2016 - 56
Talking Stick - May/June 2016 - 57
Talking Stick - May/June 2016 - 58
Talking Stick - May/June 2016 - 59
Talking Stick - May/June 2016 - Conversations
Talking Stick - May/June 2016 - 61
Talking Stick - May/June 2016 - 62
Talking Stick - May/June 2016 - 63
Talking Stick - May/June 2016 - First Takes
Talking Stick - May/June 2016 - Around Student Affairs
Talking Stick - May/June 2016 - 66
Talking Stick - May/June 2016 - 67
Talking Stick - May/June 2016 - 68
Talking Stick - May/June 2016 - 69
Talking Stick - May/June 2016 - New Members
Talking Stick - May/June 2016 - 71
Talking Stick - May/June 2016 - Snapshot
Talking Stick - May/June 2016 - Cover3
Talking Stick - May/June 2016 - Cover4
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