RA programs - can be done at the floor level. These internal comparisons can be particularly valuable for spotting best practices. A residence life program may look at survey results by floor to compare areas such as sense of community, belonging, or perceptions of safety. The highest scoring floors may have practices that could be used as examples in order to drive improvements across the campus. At Humboldt State University in Arcata, California, for example, the question was raised about what academic initiatives resonated with students. Steve St. Onge, the campus's director of housing and residence life, says that he "compared the level A residence life program may look at survey results by floor to compare areas such as sense of community, belonging, or perceptions of safety. The highest scoring floors may have practices that could be used as examples in order to drive improvements across the campus. Shape the Inspired ® Mackey placeholder EARLE HALL | PENN STATE UNIVERSITY mackeymitchell.com SEPTEMBER + OCTOBER 2018 49http://www.mackeymitchell.com