Talking Stick - January/February 2019 - 46

. . . THE HIGH
COST OF
COLLEGE NOW
HAS CHANGED
THE DYNAMIC
BETWEEN
PARENTS
AND HIGHER
EDUCATION
INSTITUTIONS.

at Bentley University in Waltham,
Massachusetts. "The first time you
get a call like that and you're not
accustomed to that, it can sometimes
scare administrators, and I think
sometimes they mistakenly use
FERPA as a rationale not to share
information." For example, the
university's career placement office
is seeing "a higher uptick in parental
calls about job placements" says
Erin Kelley, the university's director
of student conduct and student
development. They call the career
placement office for all sorts of
reasons, but sometimes it's to check
if their child really showed up for a
job interview when she said she did.
So, what should the administrator
do then? "The initial suggestion to
the parent would be to go back and
talk to the student," Kelley says.
"We would encourage the parent
to be patient and tell them this is a
time of high stress for their child.
There are ways you can coach a
parent and coach a student to get

46

TALKING STICK

where they need to be." The career
placement office concerns, among
other issues, spurred a meeting with
the university's officials, counselors,
and the general counsel over the
summer about FERPA. The meeting,
Piga notes, "was a recognition within
student affairs that some are more
comfortable with communications
with parents, and there are still
pockets that are less comfortable.
Different institutions have had
different views of FERPA, and that
can apply in an individual institution
on the micro level, depending on the
department."
But even if FERPA does ban an
official from revealing information -
such as telling an anxious parent her
daughter's grades - the conversation
with a parent does not need to
end. "I never say FERPA doesn't
allow me to do that," says Susan
Lantz, vice president for student
life at Susquehanna University in
Selinsgrove, Pennsylvania. "I can
listen, I can talk to them about
policies and procedures. I can say,
'This is how I might help your son or
daughter through.' I can give a lot of
information without compromising
FERPA in any way. Then we can
brainstorm together."
As Piga and many others note,
while FERPA hasn't changed, the
relationship
between parents
and children has
dramatically. One
senior student
life administrator
noted that "the
students who
fought for privacy
in the '80s are the
parents who now
want to continue
to be engaged in

the well-being of their teenagers and
want to be kept informed." That has
led to "a real challenge for universities
- to balance FERPA requirements
with maintaining good relationships
with parents," Lantz says. "It's a stark
difference between high school, where
parents had access to every portal to
see homework" and college, where
they don't.
In addition, the high cost of
college now has changed the dynamic
between parents and higher education
institutions. "When FERPA was
passed, education was relatively
cheap," Lake says. "When bearing
the brunt of $200,000 or more for
a college degree, you want to know
what's in the refrigerator." And it's
not just parents - it's the children too.
"Our students are incredibly close
to their parents," Lantz says. "Often
they're not even out of my office before
they're calling their father or mother.
Or while they're still in my room, they
will call and ask me, 'tell my mom
what you said.'" Or as Lake notes, "I've
seen law students take their parents to
their first law job interview."
So, should FERPA be revisited or
scrapped altogether? LoMonte knows
where he stands. "I honestly don't
see the need for a federal student
privacy statute. The states are fully
capable of taking care of themselves.

. . . TOO OFTEN, THE
PERCEIVED RESTRICTIONS
OR MISUNDERSTANDINGS
OF FERPA ARE BLAMED
WHEN A STUDENT LIFE IS
LOST . . .



Talking Stick - January/February 2019

Table of Contents for the Digital Edition of Talking Stick - January/February 2019

Talking Stick - January/February 2019
Vision
Just In
Calendar
Your ACUHO-I
Transitions
Res Life
Academic Initiatives
Special Focus
Underlying Expectations
Private Matters
Conversations
First Takes
Around Student Affairs
New Members
Snapshot
Talking Stick - January/February 2019 - Intro
Talking Stick - January/February 2019 - BB1
Talking Stick - January/February 2019 - BB2
Talking Stick - January/February 2019 - Talking Stick - January/February 2019
Talking Stick - January/February 2019 - Cover2
Talking Stick - January/February 2019 - 1
Talking Stick - January/February 2019 - 2
Talking Stick - January/February 2019 - 3
Talking Stick - January/February 2019 - 4
Talking Stick - January/February 2019 - 5
Talking Stick - January/February 2019 - 6
Talking Stick - January/February 2019 - 7
Talking Stick - January/February 2019 - Vision
Talking Stick - January/February 2019 - 9
Talking Stick - January/February 2019 - Just In
Talking Stick - January/February 2019 - 11
Talking Stick - January/February 2019 - 12
Talking Stick - January/February 2019 - 13
Talking Stick - January/February 2019 - 14
Talking Stick - January/February 2019 - 15
Talking Stick - January/February 2019 - 16
Talking Stick - January/February 2019 - 17
Talking Stick - January/February 2019 - Calendar
Talking Stick - January/February 2019 - Your ACUHO-I
Talking Stick - January/February 2019 - Transitions
Talking Stick - January/February 2019 - 21
Talking Stick - January/February 2019 - Res Life
Talking Stick - January/February 2019 - 23
Talking Stick - January/February 2019 - 24
Talking Stick - January/February 2019 - 25
Talking Stick - January/February 2019 - Academic Initiatives
Talking Stick - January/February 2019 - 27
Talking Stick - January/February 2019 - 28
Talking Stick - January/February 2019 - 29
Talking Stick - January/February 2019 - Special Focus
Talking Stick - January/February 2019 - 31
Talking Stick - January/February 2019 - 32
Talking Stick - January/February 2019 - 33
Talking Stick - January/February 2019 - Underlying Expectations
Talking Stick - January/February 2019 - 35
Talking Stick - January/February 2019 - 36
Talking Stick - January/February 2019 - 37
Talking Stick - January/February 2019 - 38
Talking Stick - January/February 2019 - 39
Talking Stick - January/February 2019 - Private Matters
Talking Stick - January/February 2019 - 41
Talking Stick - January/February 2019 - 42
Talking Stick - January/February 2019 - 43
Talking Stick - January/February 2019 - 44
Talking Stick - January/February 2019 - 45
Talking Stick - January/February 2019 - 46
Talking Stick - January/February 2019 - 47
Talking Stick - January/February 2019 - Conversations
Talking Stick - January/February 2019 - 49
Talking Stick - January/February 2019 - 50
Talking Stick - January/February 2019 - 51
Talking Stick - January/February 2019 - First Takes
Talking Stick - January/February 2019 - Around Student Affairs
Talking Stick - January/February 2019 - 54
Talking Stick - January/February 2019 - New Members
Talking Stick - January/February 2019 - Snapshot
Talking Stick - January/February 2019 - Cover3
Talking Stick - January/February 2019 - Cover4
Talking Stick - January/February 2019 - CCover1
Talking Stick - January/February 2019 - CCover2
Talking Stick - January/February 2019 - C1
Talking Stick - January/February 2019 - C2
Talking Stick - January/February 2019 - C3
Talking Stick - January/February 2019 - C4
Talking Stick - January/February 2019 - C5
Talking Stick - January/February 2019 - C6
Talking Stick - January/February 2019 - C7
Talking Stick - January/February 2019 - C8
Talking Stick - January/February 2019 - C9
Talking Stick - January/February 2019 - C10
Talking Stick - January/February 2019 - C11
Talking Stick - January/February 2019 - C12
Talking Stick - January/February 2019 - C13
Talking Stick - January/February 2019 - C14
Talking Stick - January/February 2019 - C15
Talking Stick - January/February 2019 - C16
Talking Stick - January/February 2019 - C17
Talking Stick - January/February 2019 - C18
Talking Stick - January/February 2019 - C19
Talking Stick - January/February 2019 - C20
Talking Stick - January/February 2019 - C21
Talking Stick - January/February 2019 - C22
Talking Stick - January/February 2019 - C23
Talking Stick - January/February 2019 - C24
Talking Stick - January/February 2019 - C25
Talking Stick - January/February 2019 - C26
Talking Stick - January/February 2019 - C27
Talking Stick - January/February 2019 - C28
Talking Stick - January/February 2019 - C29
Talking Stick - January/February 2019 - C30
Talking Stick - January/February 2019 - C31
Talking Stick - January/February 2019 - C32
Talking Stick - January/February 2019 - 95
Talking Stick - January/February 2019 - 96
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