ADA Annual Session 2010 - (Page 32)

Disney Institute at the Annual Session: World-Class Professional Development from a World-Class Business Leader Disney Institute has paved the way for millions of business professionals and more than half of the Fortune 100 companies to benchmark and adapt proven best practices that have sustained the success of the Disney organization for over 85 years. Disney Institute facilitators include accomplished business leaders, entrepreneurs, educators and executives who use dynamic and entertaining stories and demonstrations to explain effective business models and concepts. Disney Institute has inspired leaders to change not only their business practices, but also to examine their business issues in an entirely new light. Like them, you will find your organization has more in common with Disney than you ever imagined. Bring some Disney teamwork strategies and methods to your practice. Disney’s Approach to Quality Service Code: 5121 This course will show you how to exceed expectations and create a world-class service environment for customers and staff alike. Please see page 53 for a complete course description. The Incredible Race Code: 5122 This course is an exciting team building adventure for the entire dental office. At Epcot®, a Disney Theme Park, your team will cooperate to complete a series of challenges, while learning improved communication and teamwork. Please see page 54 for a complete course description. © Disney 32 2010 ADA Annual Session, Orlando

Table of Contents for the Digital Edition of ADA Annual Session 2010

ADA Annual Session 2010
Council on ADA Sessions
Schedule of Events
Orlando Information
Dining Options
General Session and Distinguished Speaker Series
Health Screening Program, ADA Foundation
ADA Pavilion
Presidential Gala
House of Delegates
American Dental Assistants Association
Alumni and Fraternal Associations
World Marketplace Exhibition
World Marketplace Exhibitors List
Satellite Symposia
LOC (Learn Optimize Connect)
Disney Institute
Open Clinical and Science Forums
ADA/DENTSPLY Student Clinician Research Program
Dental Office Design Competition
Adult Preventive Care Practice of the Year Competition
Education Exchange Competition
Self-Study Continuing Education
New Speaker Stage
Volunteer Symposium
Give Kids a Smile
Volunteerism Exhibit
Education in the Round
General Information
Multimedia Recordings
Educational Tracks
Continuing Education Courses: Saturday
Continuing Education Courses: Sunday
Continuing Education Courses: Monday
Continuing Education Courses: Tuesday
Speaker Index
Travel and Transportation
Hotel Map and Amenities
Registration Fees
Registration Information
International Attendee Information
Contact Information
Special Assistance

ADA Annual Session 2010