American Gas - May 2011 - (Page 32)

NOTeWOrThies Promotions | Honors | new Hires markeTplace services | consultants | Products to participate in marketplace, contact don serfass at 800/394-5157, x30 or dserfass@mcneill-group.com. Gas Distribution Gas Pipeline Station Construction ENERGY SERVICES, LLC. Directional Drilling & Vacuum Excavating Jeannette m. mills, formerly sVP of customer relations and account services for Baltimore Gas and electric co., has been appointed to the new position of chief customer officer. Power 2011 customer service champion. To qualify, companies must excel within their own industries Jeannette Mills as well as stand out among leading brands in 20 major industries evaluated by J.D. Power. nW entergy corp. has named natural was one of two utilities Toni Beck group VP, corporate on the list; clark Public Utilicommunications. ties, an electricity, water and wastewater company, was NW Natural is one of just 40 the other. To identify its 2011 companies recognized by J.D. customer service champions, Power and Associates as a J.D. J.D. Power evaluated more than 800 brands by measuring five key customer “touch points,” including people, presentation, process, product and price. companies were selected based on customer feedback, opinions and perceptions let American Gas help! gathered from J.D. Power’s synOur Jobline department dicated research and additional lists career opportunisupplemental research. ties—in both the print Hydrostatic Testing 19705 W. Lincoln Avenue New Berlin, WI 53146 262-574-5100 (O) 262-574-5151 (F) www.ksenergyservices.com adverTisers’ iNdex aGa Operations conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 aGa accounting meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 aGa Financial Forum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 aGa Natural Gas industry Buyer’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . .12 a.y. mcdonald mfg. co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Badger meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . cover 3 dresser infrastructure solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 DuPont . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 enduro Pipeline services inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . cover 4 eN engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 FBr investment services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Flexim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Gas Technology institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Georg Fischer central plastics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 GiTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 holland engineering inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Homeserve UsA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 itron inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . cover 2 Jameson corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Oil casualty insurance Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 polypipe inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 silver needle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 17, 32 steelweld equipment co. inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Total energy corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 American Gas advertisers support your association. AGA members and associates are listed in boldface. Need to Hire Help? and digital American Gas and on aGa’s website for 90 days. learn more at www.aga.org, “knowledge center,” “Find industry Jobs.” mary O. mcWilliams, executive director of seattle-based Puget sound Health Alliance, has been appointed to the boards of directors of Puget sound energy and its parent company, Puget energy. Flash Fire Clothing www.silverneedle.net 32 may 2011 AmericAn GAs 1-800-863-7733 http://www.ksenergyservices.com http://www.ksenergyservices.com http://www.b3pe.com http://www.b3pe.com http://www.aga.org http://www.silverneedle.net

Table of Contents for the Digital Edition of American Gas - May 2011

American Gas - May 2011
Contents
President’s Message
Industry News
Safety First
To Be the Best
Fueling America
On the Money
Noteworthies
Marketplace
Advertisers’ Index
Places to Be
Jobline
Facts on Gas

American Gas - May 2011