American Gas - July 2013 - (Page 17)

Scratch, Sniff—and EvacuatE? If you smell something...say something. Though sometimes it’s not what you expected. residents of Great Falls, mont., proved recently that they know what to do when they smell natural gas, after the scent from a batch of old scratch-and-sniff cards prompted a slew of calls to the local utility. energy West General manager nick Bohr told American Gas that employees of the utility had discarded less than two boxes full of the cards—designed to educate customers to recognize the odor of a gas leak—which dated back to the 1980s. When the boxes were picked up by a city sanitation crew at around 7:30 a.m. on may 8, they combined with water from a recent rainfall to give off an unusually strong odor throughout Great Falls’ downtown. By 7:45 a.m., energy West’s phone lines were lit up by concerned citizens, and several buildings were evacuated before it was quickly confirmed that the cards—and not a gas leak—were to blame. “The good news is that no one got hurt,” Bohr said. “And, in a way, it served as a kind of a drill. We’ve actually gotten good community support since it happened.” —Jennifer Pilla Taylor capitol hill cape canaveral corner office ops conference elm street july 2013 AmericAn GAs 17

Table of Contents for the Digital Edition of American Gas - July 2013

American Gas - July 2013
Contents
President’s Message
Subject Index
Shining a Light for Gas Efficiency
Digest
Issues
Issues
Update
Need to Know
By the Numbers
Places
Scratch, Sniff—Evacuate?
Capitol Hill
Cape Canaveral
The Corner Office
AGA Ops Conference
Elm Street
Work in Progress
Profile
For Good Measure
Law
Jobs
Marketplace
Buyer’s Guide
Headway

American Gas - July 2013

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