American Gas - July 2014 - (Page 1)

AMERICANGAS AMERICAN GAS VOLUME 96 NUMBER 6 AMERICAN GAS JULY 2014 20 F E A T U R E S Cover Story 20 Good Works BY JENNIFER PILLA TAYLOR Corporate citizenship doesn't just boost reputation. It also helps with customer satisfaction and employee recruitment. Here's how to build a great CSR plan. Special Focus 24 The State of Energy Efﬁciency EDITED BY RICHARD SINE Utilities continue to help customers save energy-despite the challenging economics of efﬁciency programs. Including reports from AGA's Policy Analysis Group, the Lawrence Berkeley National Laboratory, and the American Council for an EnergyEfﬁcient Economy. PIPELINE STATE WATCH DEPARTMENTS Scratch, Sniff, and Submit 5 A Watershed Moment 14 Digest 6 Prices may trend lower next year; Mexico plans pipeline auctions; world ports anticipate LNG bunkering; Chevy dealer opens CNG fueling station; and more. Connecticut 15 State report recommends strategies to defend against cyberattacks. President's Message 2 State action to comply with carbon targets provides an opportunity for greater use of natural gas in homes and businesses. Issues 6 * Exelon antes up nearly $7 billion for Pepco. * Utility help for low-income customers exceeds LIHEAP grants. * SoCalGas invests in solar thermal energy. Update 8 * New Jersey regulators OK one-third of a post-Sandy plan. Need to Know 10 * Single bacteria strain could absorb both methane and propane in natural gas. By the Numbers 11 LNG and locomotives: beneﬁts and challenges. People 12 Places 13 Hawaii 15 State receives its ﬁrst LNG shipments. North Carolina 16 Utilities offer to waive penalties for interruptible customers. Ohio 18 More towns follow Cincinnati's lead. Pennsylvania 18 Cabot's donation will help develop future workforce. BURNER TIPS Headway 36 The insight gained by sharing information and evaluating safety initiatives will help to further raise the performance of the natural gas industry as a whole. By Christina Nyquist Subject Index 4 Marketplace 31 Ad Index 31 Buyer's Guide 32 Risk management Jobs 34 Law 30 Challenges to the authority to condemn property for pipelines have become more frequent. Munsch Hardt's Rick Addison explains how to avert these challenges. On the A N D A B O VE : CO VE R , cover and above: San Diego Gas & Electric employees build a single-family home for a wounded veteran through Habitat for Humanity. Photos: Don Boomer JULY 2014 AMERICAN GAS 1

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American Gas - July 2014