American Oil and Gas Reporter - February 2021 - 84

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IndustryFocus: Companies, People and Products
African Coalition Forms To Promote Natural Gas
JOHANNESBURG, SOUTH AFRICA-
The African Energy Chamber has launched
the African Coalition for Trade & Investment
in Natural Gas (ACTING), a nonprofit initiative jointly managed with the investment
research firm Hawilti Ltd.
The chamber says the coalition will
act as the central platform advocating for
natural gas across Africa. It will promote
natural gas as a transition fuel, attract
capital in the African gas value chain
and engage stakeholders and societies on
the benefits of natural gas consumption,
the chamber elaborates.
ACTING will focus on collecting key
market data and distributing high-quality
information on opportunities, companies
and projects shaping the future of African

gas, including a yearly report. As part of
that effort, Hawilti indicates it will dedicate
a substantial part of its investment research
activities to natural gas in West, Central,
East and Southern Africa.
" The lack of accurate and high-quality
market data on African gas markets is a
major impediment to investments and to
the continent realizing its full economic
potential. With the launch of ACTING, we
have made it a priority to gather, develop
and distribute the most updated data on
natural gas and develop true ESG reporting
practices on African energy markets to inform policy and promote sound investment, "
states Mickael Vogel, director at Hawilti.
For more information, www.energychamber.org or www.hawilti.com.
❒

Dover Developing Materials For Key Compressor Parts
DOWNERS GROVE, IL.-Dover Precision Components, part of Dover, is expanding its TruTech™ materials brand
to enhance the performance and reliability
of critical components in rotating and
reciprocating machinery.
The TruTech portfolio includes materials formulated to extend the service life
and performance of Cook Compression
sealing components, Waukesha Bearings
fluid film bearing products, Inpro/Seal
bearing isolators and Air Mizer shaft seals,
Dover describes. Through recent invest-

U.S. Well Services, Range
Extend E-Frac Partnership
HOUSTON-U.S. Well Services has
extended its contract to provide electric
hydraulic fracturing services for Range
Resources Corp. in the Appalachian Basin.
" We are excited to continue working
for Range with our revolutionary Clean
Fleet® electric hydraulic fracturing solution, "
says Joel Broussard, U.S. Well Services'
president and chief executive officer. " Our
companies have partnered to execute Range's
development strategy while continuing to
reduce emissions, noise and fuel consumption
required of well completions. "
" This partnership allows us to improve
our class-leading well costs, while helping
to make substantial progress toward our
ambitious goal of net-zero greenhouse
gas emissions, " says Jeff Ventura, Range
Resources' president and CEO.
For more information, visit uswellservices.com or www.rangeresources.com. ❒
84 THE AMERICAN OIL & GAS REPORTER

ments in research and development, Dover
Precision Components' Materials Technology initiative has developed manufacturing methods that provide greater freedom
to product development engineers, Dover
relates. The company adds that the initiative
has expanded TruTech to include new
materials for high-pressure, nonlubricated
reciprocating compressor applications.
" The investments made in our TruTech
materials have provided us with a significant
advantage in meeting customer needs for
performance in demanding operating conditions, " says Jane Kober, Dover Precision
Components' vice president of marketing
and innovation. " Our expertise enables us
to develop, test and deliver reliable solutions
using the most advanced polymer materials,
and positions us to serve the next generation
of reciprocating and rotating machinery. "
For more information, www.doverprecision.com.
❒

Enertia Gets High Score
In Customer Satisfaction
HOUSTON-Enertia Software reports
it has achieved an industry-leading net
promotor score of 54.6.
The net promoter score is calculated
based on responses to a single question:
How likely is it that you would recommend our company/product/service to
a friend or colleague? NPS can be as
low as −100 (all detractors) or as high
as +100 (all promoters), Enertia says,
adding that an NPS above +50 is considered excellent.
The company credits its high score in
part to a customer support initiative it
launched in 2019 that involved reaching
out to customers to learn how Enertia
could improve their experience, then implementing that feedback. " Our support
solutions spanned beyond the NPS score
to include a 10% increase in customer
satisfaction score for an average of 98%
positive customer replies, " mentions Vince
Dawkins, Enertia's president and chief
executive officer.
Steve Fryer, president of CX Opportunity, a client relations consultant with
two decades' experience, praises Enertia's
initiative. " I've never experienced such a
vast improvement in such a short time
span, " he says. " Team Enertia's dedication
and commitment to the customer has
evolved beyond expectations with response
readiness, extensive training and tangible
results to position them well above their
current score by the end of this quarter. "
Dawkins says, " All these efforts by
Enertia are going to continue, with outreach
to customers twice a year so the customer
experience can continue to improve. "
For more information, visit www.enertia-software.com.
❒

Edge LNG Opens Facility To Serve Permian Basin
MALVERN, PA.-Edge Gathering Virtual Pipelines 2 LLC, which converts
stranded and flared natural gas to liquefied
natural gas, announces it has opened a
facility in Midland to meet growing demand for its services.
As a focal point for Edge LNG's Permian operations, the 10,000 square foot
facility will house equipment for both
Edge LNG and Galileo Technology, its
technology partner. The location has
access to all major transport links, which
the companies say is vital for transporting
LNG through Edge's virtual pipeline.

Jonathan Brignac, Edge LNG's vice
president of business development, says,
" Not only does opening our facility underline our commitment to our customers, it highlights our commitment
to the Permian, where we see so much
opportunity and potential to expand our
business. Our investment allows us to
provide a cleaner diesel alternative for
operators, replace the need for flaring
or venting and unlock the potential of
stranded wells. "
For more information, visit
edgelng.com.
❒

http://www.energychamber.org/ http://www.energychamber.org/ http://www.hawilti.com http://www.doverprecision.com/ http://www.enertia-software.com http://www.doverprecision.com/ https://www.enertia-software.com/ http://www.uswellservices.com/ http://www.uswellservices.com/ http://www.rangeresources.com http://www.edgelng.com

American Oil and Gas Reporter - February 2021

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