Use this remarkable Japanese process for consistent performance A JAPANESE TRAIN ENGINEER, A SURGEON, AND A PILOT walk into a bar. What do they have in common? Well, none of them should be in a bar before work-let's assume they've all knocked off for the day-and each of their professions puts the lives of other people in their hands. With such responsibility, these professionals should use every method available to ensure the reliability of their work. BY DENNIS K. JOHNSON AOPA.ORG/FT 39http://www.AOPA.ORG/FT